Ignition Reviews & Product Details

I like the way we can customize agreements, send them to clients, and have automatic reminders sent when they do not respond. Ignition makes it easier to remember to follow up once an Engagement Letter is sent, as it helps bring the reminder to the top of the clients' inbox. The initial setup was easy, and it has been good to implement new clients and sync with QBO. Review collected by and hosted on G2.com.

I would like to be able to send change orders more seamlessly as amendments to current agreements. This would treat the document as more of a live document rather than having it be a signature that they have to sign each time. I would also like the ability for it to auto sign after a certain date and time and it be known to the client this will happen. Review collected by and hosted on G2.com.

The best thing about Ignition is automated payments & engagements. I used to struggle with anxiety around sending invoices to clients and would often lose income due to out of scope work. Now, I can send invoices under the direct debit agreements that are already signed by clients with full fee breakdowns. No more written off time & no more wasting afternoons second guessing the pricing. It's easy to use and more than worth the fees. Customer support is also amazing. Review collected by and hosted on G2.com.

The only downside is I wish the Forms could be customised better so that I could send checklists to clients through Ignition as well. I use conditional formatting with Google Forms to send Checklists for Tax Returns. If Ignition's Form templates had conditional formatting and more features then it would be great to send checklists through here and have it linked to each clients file. Review collected by and hosted on G2.com.

I appreciate Ignition's modular design and how easy it is to make changes. It's particularly beneficial when I'm sending out contracts to potential clients because I can customize each contract to suit the client's individual needs seamlessly. Additionally, the initial setup of Ignition was very easy, which allowed me to start using it without any hassles. These aspects make Ignition a valuable tool in my workflow. My positive experience with Ignition is reflected in my willingness to highly recommend it to others, as shown by the fact that I would rate it a ten in terms of likelihood to recommend. Review collected by and hosted on G2.com.

CRM integration. Review collected by and hosted on G2.com.

The website is very user friendly, and the customer service is absolutely first rate. I can generate proposals in a couple of minutes that used to take considerably longer. Review collected by and hosted on G2.com.

I have not run into any issues yet. No problems here. Review collected by and hosted on G2.com.

Ignition has streamlined my proposals and A/R. This has saved me so much time! It has also saved me money on my processing fees.

Implementation was 10/10. My rep, Richard, was amazing and I can still reach out to him if I have questions. He really made sure to walk me through all of the software so I understood it and could use all the features available. Review collected by and hosted on G2.com.

There are a few quirks to learn but nothing that I dislike Review collected by and hosted on G2.com.

Creating the proposals are easy, and the syncing of client data is Great.

The fact that I can save my templates/proposal, duplicate etc, makes it very user friendly.

I absolutely love using the product. Review collected by and hosted on G2.com.

I would like the approval function to be made available on all packages.

Payments are not available in my country, so at least other perks would be nice without having to pay that extra or upgrade the package.

If a proposal is created, and the service library was updated subsequently, I would like a notification that the proposal is not linked to the updated version of the service library. Review collected by and hosted on G2.com.

What I like best about Ignition is how it streamlines client engagement and billing into one efficient platform. It eliminates the manual back-and-forth typically involved in sending proposals, collecting signatures, and setting up payments. I particularly appreciate the automated workflows — from onboarding to recurring billing — which save time, reduce errors, and ensure a smooth, professional client experience. Review collected by and hosted on G2.com.

I’m still fairly new to using Ignition, so I’m in the process of learning all its features. So far, I really like how it brings proposals, client onboarding, and payments into one place. If I had to mention something I find a bit challenging, it would be just getting used to the different sections and understanding how to fully customize the proposals. But I see that it’s a very capable tool, and I’m confident that with a bit more time and experience, I’ll be able to use it more effectively. Review collected by and hosted on G2.com.

It is very customizable and user friendly. Customer support is quick to answer questions. So far there has been no problems with syncing to other apps like Quickbooks Online. Review collected by and hosted on G2.com.

The only complaint at this point would be the inability to delete/write off invoices that have been sent. This causes a variance in reporting from Ignition to actual Accounts Receivables Review collected by and hosted on G2.com.

The Ignition App has been a fantastic addition to my workflow. What stands out most is how it consolidates and simplifies the entire engagement process—from onboarding to quoting and invoicing—all in one platform.

Before using Ignition, managing proposals, client agreements, and billing felt like juggling multiple tools and emails. Now, everything is centralized, saving me a significant amount of time and reducing the risk of errors or missed steps. The interface is clean and easy to navigate, and the automation features help ensure that nothing falls through the cracks. Review collected by and hosted on G2.com.

The current forms functionality is helpful, but it could be much more dynamic. For example, if a client indicates they have a company, it would be great if the form could automatically expand to ask entity-specific questions. More conditional logic and customization options would make the forms far more versatile and client-friendly. Review collected by and hosted on G2.com.

Customer support is top-notch! The implementation of new features is smooth and very well handled. I use it daily to keep track of proposals and clients. Love the feature that alerts us whenever a new lead signs the contract. Review collected by and hosted on G2.com.

No glaring feature so far. There is definitely a learning curve when making proposals, but nothing a few practices couldn't improve. Review collected by and hosted on G2.com.