--- title: Ignition Reviews meta_title: 'Ignition Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 122 reviews by the users' company size, role or industry to find out how Ignition works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 122 scale: '5' date_modified: '2026-07-13' parent_category: name: Quote Management url: https://www.g2.com/categories/quote-management --- # Ignition Reviews **Vendor:** Ignition **Category:** [Proposal Software](https://www.g2.com/categories/proposal) **Average Rating:** 4.7/5.0 **Total Reviews:** 122 ## About Ignition From lead to cash, Ignition transforms your sales, billing and payments process with seamless automation. Over 8,500 service-based businesses, including accounting, agencies, consulting and financial services, trust Ignition to sell, bill and get paid. ✓ Capture leads and manage your sales pipeline ✓ Fast track revenue with branded online proposals ✓ Get paid on time with automated invoicing and payments ✓ Reduce business risk with templated contracts ✓ Automate data collection with online forms ✓ Centralize and manage client billing in one place ✓ Keep track of projected revenue and cash flow ✓ Seamlessly increase pricing and renew proposals in bulk ✓ Connect apps to automate workflows ## Ignition Pros & Cons **What users like:** - Users find Ignition's **ease of use** invaluable for streamlining operations and enhancing client interactions effortlessly. (51 reviews) - Users highlight the **excellent customer support** of Ignition, enhancing their overall experience and efficiency. (36 reviews) - Users find the **easy setup** of Ignition beneficial for quickly onboarding new clients and managing proposals efficiently. (33 reviews) - Users highlight how Ignition provides **significant time savings** by streamlining proposal and invoicing processes effectively. (31 reviews) - Users value the **efficiency** of Ignition, significantly streamlining operations and enhancing client engagement effortlessly. (30 reviews) - Users value the **time-saving integrations** of Ignition, transforming client onboarding and invoicing into a seamless experience. (29 reviews) - Easy Creation (24 reviews) - Proposal Management (24 reviews) - Easy Payments (23 reviews) - Payment Processing (23 reviews) **What users dislike:** - Users find the software to be **extremely expensive** , making it difficult for some to afford despite its benefits. (16 reviews) - Users note a **steep learning curve** to effectively use Ignition, which can lead to user frustration and mistakes. (9 reviews) - Users feel that Ignition has **limited customization** options, especially for pricing and forms, affecting their unique needs. (9 reviews) - Users find the **missing customisation features** in Ignition limiting their ability to effectively send checklists to clients. (9 reviews) - Users struggle with **payment issues** , finding high costs and limited refund options frustrating in Ignition. (9 reviews) - Users experience significant **integration issues** with Ignition, particularly with QuickBooks and Xero Practice Manager, complicating workflow. (8 reviews) - Users note a **steep learning curve** with Ignition, finding it initially challenging to navigate and customize effectively. (8 reviews) - Users face several **billing issues** with Ignition, especially regarding integration with QuickBooks and invoice approval processes. (7 reviews) - Limited Features (6 reviews) - Users face a **complex interface** with a steep learning curve, making usability challenging for new users. (5 reviews) ## Ignition Reviews ### 1. Overall happy, looking forward to more updates **Rating:** 4.5/5.0 stars **Reviewed by:** Maridith F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Ignition?** Very professional looking proposal tool and ensures consistency in contracts and easy tracking for our accounting consulting firm. **What do you dislike about Ignition?** Some of the language is static and has caused confusion with clients (feedback provided to Ignition) and the pricing is a bit more than some competitors for payments so we haven't used that functionality yet. **What problems is Ignition solving and how is that benefiting you?** Simplifies our proposal workflow and provides useful document retention/tracking. The presentation is intuitive and professional. ### 2. CPA Firm User **Rating:** 5.0/5.0 stars **Reviewed by:** Jason R. | CPA / Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Ignition?** Ignition has been a game changer for our small CPA firm. What I like about it best is that it helps us collect from our clients easier which translates into more money in our bank and less hassel chasing fee collection. I also like that the terms of the engagement can be clearly outlined in advance of starting work. **What do you dislike about Ignition?** I really do not have anything that I dislike about Ignition. It is flexible and works really well. **What problems is Ignition solving and how is that benefiting you?** It is solving a compliance problem and a payment collection problem as well as a transparency and scope creep problem. ### 3. Great software for q4 financial **Rating:** 5.0/5.0 stars **Reviewed by:** Sue M. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Ignition?** Ignition makes it easy to manage our clients and their work. Direct Debit payments mean that we have very few outstanding debts. **What do you dislike about Ignition?** Does not calculate the right amount for automation from the list of services. **What problems is Ignition solving and how is that benefiting you?** The start of the workflow process. Accounts Receivable. Professional looking proposals ### 4. Paid Faster! Clearer Engagement! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Ignition?** Hi, we are rolling out practice ingition and found that we are able more clearly articulate our pricing strategy to clients, have clear engagements to eliminate scope creep and we are finding we are getting paid faster. **What do you dislike about Ignition?** It is costly both subscription and merchant fees but it does save time. **What problems is Ignition solving and how is that benefiting you?** Clearer engagements, getting signature, better debtor management. ### 5. Ignition best way to get your AR to 0.00 **Rating:** 5.0/5.0 stars **Reviewed by:** Israel B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Ignition?** Centrelized proposal/service agreement & payments. They also listen to their clients and constanly inprove their platform with recomended features. **What do you dislike about Ignition?** The only thing I would like (not really a dislike) is better formatting for service description. I would like to add tables or links to this section. **What problems is Ignition solving and how is that benefiting you?** Payment collection and clarity of the scope of service between our firm and our clients. ### 6. Great program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Ignition?** Easy to create and duplicate Templates work well Good exports **What do you dislike about Ignition?** Unable to right click on some things and open in new tab **What problems is Ignition solving and how is that benefiting you?** Reminder proposal needing updating . Duplicating required authorities Processing payments ### 7. Ignition Saves So Much Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Ignition?** Automatic billing and sending the proposals **What do you dislike about Ignition?** I don't dislike anything about Ignition at the moment **What problems is Ignition solving and how is that benefiting you?** Sending the proposal out from one spot and collecting payment ### 8. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Toby P. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Ignition?** Improve's proposal and invoicing processes. **What do you dislike about Ignition?** Doesn't have the option for seperate teams or sub-brands. **What problems is Ignition solving and how is that benefiting you?** Simplifying proposal and payment process. ### 9. Great customer engagement and business efficiency rolled into one **Rating:** 5.0/5.0 stars **Reviewed by:** Corinne G. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Ignition?** Ignition made me think really carefully about my services, packages and fees. The ability for clients to add on services, and for me to show discounts, is perfect. Ignition has been an enormous efficiency boost for my business. The reporting and dashboards are excellent and having an audit trial is ideal. **What do you dislike about Ignition?** I just can't think of anything negative to say! **What problems is Ignition solving and how is that benefiting you?** Ignition is solving the problem of scoping my services, quickly creating a proposal and seeking a signed commitment from the client. ### 10. Incredible app!! **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Ignition?** Ignition is the premier proposal and engagement software on the market for accountants. We have used it for 3 years and it has only gotten better over time. 10/10 would recommend. **What do you dislike about Ignition?** Nothing. The software does exactly what we need it to do. **What problems is Ignition solving and how is that benefiting you?** Ignition allows us to quickly send extensive proposals to our prospects and get paid timely for the work that we do. ### 11. Amazing System Replaces Admin for Accounting/Bookkeeping Firm **Rating:** 5.0/5.0 stars **Reviewed by:** Feroz S. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Ignition?** Sending Contracts, & arranging Payments based on the payment plan **What do you dislike about Ignition?** It has been getting a tiny bit expensive however, all good i can see the **What problems is Ignition solving and how is that benefiting you?** Sending Contracts to Clients, Arranging Secure Payment Gateway. Organization Payment Collection and Review Contracts ### 12. Great product. My only regret is that I should have signed up years ago. **Rating:** 4.5/5.0 stars **Reviewed by:** Warren M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Ignition?** Really clever automation. Brilliant support team who really are interested in your success. **What do you dislike about Ignition?** There is bound to be something, but it doesn't come to mind. **What problems is Ignition solving and how is that benefiting you?** Automation of the enagagement process and collection of monies. ### 13. Amazingly easy to use proposals software **Rating:** 5.0/5.0 stars **Reviewed by:** Jon T. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Ignition?** It's so easy to set up yourself and mange without support **What do you dislike about Ignition?** A few personalized functions are missing **What problems is Ignition solving and how is that benefiting you?** Keeping the money coming in without huge admin needs ### 14. Easy helpful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa H. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Ignition?** Makes distribution of proposals easy and managing what we need to send clients. Easy to ask and get an answer on the chat directly from ignition team. **What do you dislike about Ignition?** Nothing we have discovered . Only thing that would be good would be to be able to right click and open client in a new tab so you don't loose where your up to on a big list . **What problems is Ignition solving and how is that benefiting you?** Keeping on track for our proposals . ### 15. It has been a breeze to set up and use and makes getting paid a snap. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Ignition?** Getting paid is very easy and the clients have had no issue navigatting it or using it. **What do you dislike about Ignition?** It seems a bit expensive but it's worth it. **What problems is Ignition solving and how is that benefiting you?** It is making recurring monthly engagements simple to collect with very little effort from me and I don't have to do anything unless someone has insufficient funds to cover the payment. ### 16. Never had to chase any company for any overdue payments. Awesome. **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy E. | CEO at Solvere Cloud Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Ignition?** The direct debiting and reconciling is the best feature in our opinion. **What do you dislike about Ignition?** Reminding me constantly that I need to update ongoing contracts that we have no intention of updating at that time. **What problems is Ignition solving and how is that benefiting you?** We tailor our work to our clients unlike many accountancy firms. Once set up Ignition has solved the need to re-write the more common services. We have different terms depending on the service and can pick these easily. We automate billing weekly to clients and do the manual billing for those clients that have varied outcomes once a month. The reconciliaiton in Xero is set up for speedy receivables. ### 17. Create and send Professional Proposals and get client engagement in one easy platform **Rating:** 5.0/5.0 stars **Reviewed by:** Julie A. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Ignition?** I love the professional proposals and having templates I can re-use easily without having to recreate them everytime. I can just use a pre-done template and modify it as needed for client needs. It is also nice that Ignition collects payment information and client engagement is so easy. Onboarding support was wonderful. Isabelle taught me how to use the product a little at a time and set up multiple onboarding sessions with homework assignments in between so I could get our company set up and learn the platform. It is quite powerful and we integrated it with Karbon CRM, QuickBooks and ProConnect. The proposals trigger work items in Karbon so I can keep track of onboarding tasks easily. This is so helpful as I use Ignition to send proposals out several times a week. The integration with Karbon automates a lot of internal processes. The invoices and payments sync with our company QuickBooks. Ignition also saves us money on merchant fees and make it easier to collect money from customers. Collections will soon be a thing of the past, once we get everyone switched over to Ignition. Yay! **What do you dislike about Ignition?** Instant bill is possible, but limited to one item. If there is more than one product or service, you have to bill them separately or create a client proposal to sign. It is just one extra step, but more transparent for the customer. **What problems is Ignition solving and how is that benefiting you?** I was spending time creating multiple proposals per week and sending out contracts manually. We didn't have a streamlined process and we were growing to the point that it was hard to manage. Now I have a professional proposal template I can edit per client needs in just a few minutes. Often times I can do it while I'm on the phone with a client, send it over and they sign off on it while I'm still on the phone. Such a time saver! ### 18. My most favorite software!! **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Ignition?** Love using this application for my proposals, they look so professional with the video and brochure. The automation is next level. Absolutely love Ignition!! **What do you dislike about Ignition?** There is absolutely nothing I dislike about Ignition. **What problems is Ignition solving and how is that benefiting you?** Our proposals used to be done very manually - ignition has our full product listing and it takes a couple of seconds to create the most professional proposal. ### 19. Gets agreements signed quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Siobhan M. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Ignition?** It's so easy to onboard someone new to using the platform, our sales team has grown and amidst all the tech this is a crucial element and it's just so easy. Any changes that need to be made or tweaks, you can go in and the UX is straight forward. **What do you dislike about Ignition?** There's nothing I don't like about Ignition, we previously used Docusign so this was a significant level up. **What problems is Ignition solving and how is that benefiting you?** Sending out agreements, ability to make changes for the clients and processing renewals quickly. ### 20. Time Saving & Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Ignition?** I love that I am able to quickly and easily send a very professional proposal and engagement letter to potential clients straight after meeting with them. I also love that I can give clients options to choose from so I can upsell my services. And setting up the automated payments from the very begining means I don't have to waste time chasing payment. **What do you dislike about Ignition?** It is quite costly, but the benefits and time savings are worth it. **What problems is Ignition solving and how is that benefiting you?** Having a detailed engagement letter which sets out the scope of works clearly is helping to minimise scope creep. I use the options function in my proposals to show additional services (eg. tax planning) as upgrade options so the client is very aware what is/is not included in their engagement and the costs that are associated with those extra services. I am able to direct clients to the engagement letter when they are requesting services that are not included in their monthly plan, and can easily invoice for those services if/when needed. ### 21. Huge time saver, gets proposals out the door and into my clients' hands **Rating:** 5.0/5.0 stars **Reviewed by:** Anne H. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Ignition?** Once you get the services set up, it's so easy to send proposals and they're uniform. It took a lot of time for me to get these set up, but once I got them done it's click and drag and the proposals are very professional. My clients have given me great feedback. **What do you dislike about Ignition?** There are a couple of things / product fixes I have recommended. One, have the ability to get rid of the Space Ranger demo client so that the test proposals you make don't affect your pipeline. Two, have versions of the proposals available to view when there are updates. When you revoke a proposal the history of what you originally sent is gone. **What problems is Ignition solving and how is that benefiting you?** I was using Word to send proposals which was a giant pain and took me a week or two to get them out of my e-mail and to the potential client. Using Ignition makes it easy to get a proposal right out. This increases my client base and my billing. ### 22. Great for efficiency in proposals and invoicing **Rating:** 5.0/5.0 stars **Reviewed by:** Amy K. | Client Relationship Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Ignition?** The proposal renewal process is SO easy and fast - we used to spend days prior to Ignition and now it's only a few hours. **What do you dislike about Ignition?** Sometimes the interface isn't intuitive or user-friendly but the support team is always helpful. **What problems is Ignition solving and how is that benefiting you?** We know what revenue looks like with a few clicks. ### 23. Amazing customer service and great product. **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Ignition?** Blue Dove Consulting Group is a client-centric firm; as such we need client-friendly tech that is easy to use and understand. Ignition is definitely one of those softwares and Evan, my account manager, is amazing! We use the proposal to offer multiple options to clients, we do 3 tiers that give the client the option that they think is best for their business. The proposal automatically creates an invoice and can automatically take payments, if you choose automatic and is based on the payment information the client entered directly. We require payment details to be entered into Ignition before the client can accept the proposal and we never have to touch or access those payment details. You can add brochures, email templates for certain types of proposals (Tax vs CAS), next steps messaging to let them know about a portal email, etc. I even had a Zapier integration that Evan helped me set up, that automatically adds a new client to our portal when a proposal is accepted. **What do you dislike about Ignition?** I wouldn't say dislike, but additional features I would love to see: A reminder feature, if a client's payment fails there is no reminder that there is a past-due invoice 1 proposal for an owner of two small businesses, but that can be invoiced based on a percentage to each business and still have all of the information remain under the one owner An option for the client to reject the proposal so the 3 reminders that a proposal is waiting for signature will stop sending **What problems is Ignition solving and how is that benefiting you?** Time management, efficiency, and $0 in AR ### 24. Time saving tool to improve workplace efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Ignition?** The ability to invoice clients on a weekly, monthly or quarterly basis, based on their individual needs. Once the proposal is set up payments are generated automatically and invoices generated and sent to clients. The integration with XPM then creates jobs for completion that are then allocated to the relevant staff member. This saves our business at lot of time in generating invoices and collecting payment as this happens automatically in the background. Our debtors have reduced and with workflow jobs being created work for clients can be prioritised. **What do you dislike about Ignition?** Cannot do a partial refund. Can only refund the full amount. This makes refunding clients more time consuming as a bank transfer then needs to be completed outside of Ignition. Having this functionality would make it better. **What problems is Ignition solving and how is that benefiting you?** Having clients made aware of the costs up front eliminates the many conversations about fees each year we see them. Staff are saving time as invoices do not need to be generated by the accountant nor payment collected via merchant facilities or having to wait for a bank transfer to clear. Funds are reaching our account sooner, less debtors, increased profitability as support staff can create proposals and professional staff do the work, not admin work as well. ### 25. Ignition: I can't imagine not having it! **Rating:** 5.0/5.0 stars **Reviewed by:** Martin B. | Founder and MD, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Ignition?** The ability to create consistent and professional-looking proposals in minutes, that are then sent to clients for review and signature. Signed proposals then link with Karbon to generate specific tasks and workflows for our different teams, whilst also links to Xero to create our invoices. It's a super easy system to use, can be used out of the box with standard services, or (as we've done) be developed with your own bespoke services. If you run into any difficulties the customer support is also very, very good. I use Ignition multiple times every day. I can't imagine running our business without it. **What do you dislike about Ignition?** Nothing. I can't imagine running our practice without Ignition. **What problems is Ignition solving and how is that benefiting you?** We began using Ignition because we needed a simple solution for sending out consistent proposals to our clients, that allowed clients to sign online, and then once proposals were signed, auto-generated our invoices in Xero. As our business grew we then knew we needed a practice management tool to store all of ur tasks and workflows. The fact that Ignition has a direct API connection Karbon was a major reason for us to choose Karbon as that practice management tool. So now signed proposals not only generate our Xero invoices, but they also link directly to, and kick off, workflows in Karbon. Seamless in all directions! ### 26. Ignition is easy **Rating:** 5.0/5.0 stars **Reviewed by:** Leanne M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2024 **What do you like best about Ignition?** Ignition is easy you has made proposals and billing a breeze. **What do you dislike about Ignition?** Takes a bit of time to set up and get used to. **What problems is Ignition solving and how is that benefiting you?** Creating manual proposals ### 27. Fantastic Resource For My Business Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Josh N. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Ignition?** Ignition has helped to streamline our business operations, providing a seamless solution for quoting, proposals, contracts, and payments. The intuitive interface makes quote creation quick. Customizable proposals and easy e-signing have really streamlined our client interactions. The integrated payment processing ensures swift transactions. Ignition has become an invaluable tool, saving us time and resources while elevating our professionalism in client engagements. Highly recommended for any service based businesses seeking efficiency in processes. **What do you dislike about Ignition?** Although this software has positively changed my business, the high price point for an upgraded account is hard for me to afford at this point. But the pricing is worth it as the system is wonderful for business. **What problems is Ignition solving and how is that benefiting you?** Overall streamlining the quoting, proposal, contract, and payment process. ### 28. Improving the Client Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Ignition?** Ignition has helped improve our client experience. It creates a streamline experience of proposed services, pricing, contract and payment processing. Anytime I have questions about the product, the support guides are helpful but they have quick responsive chat that answers my questions. **What do you dislike about Ignition?** There is a bit of a learning curve. Things are not as intuitive as I'd like. Some things feel more clunky on the back-end. It's hard paying money for the platform (since it had previously been free through my accounting software), but the amount of time it's saving me each month is worth it. **What problems is Ignition solving and how is that benefiting you?** Ignition is taking us to the next level with our clients. The customer experience is the key piece. We're using the proposal feature to offer multiple options to clients, to highlight additional services we offer that they may be interested in. The proposals automatically create invoices and can automatically charge cards or ACH on your set custom schedule. Or you can do it manually, but the time-saving benefit is to have it done automatically. The clients can enter and update their payment information directly, which highlights PCI compliance for our firm. Finally the contracts are fully integrated and customized depending on the services that the client chooses. It's a very streamlined process for clients, lays out specifics of services clearly. Previously we were using 3 separate things and didn't have things clearly explained or coordinated, and there was no clear flow. ### 29. No more debtors! **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Ignition?** It's so easy to use, the templates are helpful and I love the upfront collection of payment details. No more debtors! We use it daily to engage new clients, as we are a new accounting firm building our client base. I love it how it integrates with Xero and XPM for billing and job flow. **What do you dislike about Ignition?** There is no real downside - if anything at all, it would be the price, but you save this on not having to waste time chasing clients to sign engagement letters and pay invoices. **What problems is Ignition solving and how is that benefiting you?** Starting a new accounting firm, we have a large number of clients that need to be engaged correctly - Ignition takes care of this. The different payment options we can offer clients is great, which means we have no debtors. ### 30. Easy to Use and Adaptable to Our Business **Rating:** 4.0/5.0 stars **Reviewed by:** Marianne R. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Ignition?** The interface is very easy to navigate and it we can create multi-part client proposals in minutes. **What do you dislike about Ignition?** The only thing I dislike is that there are only a few options for how to send a proposal to a prospect. **What problems is Ignition solving and how is that benefiting you?** We are an accounting firm with multiple service tiers and different pricing structures based on a customer's selection of software and support. Ignition allows us to build templates around all of this, so that even new sales representatives can quickly learn how to use the system and start generating proposals. It also notifies us of any payment issues and when a client has accepted the proposal. This reduces the time they have to spend putting together documents and shortens the sales cycle. ### 31. Makes proposals super easy to create and send **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Ignition?** The templates that allow you to create proposals at the click of a button. **What do you dislike about Ignition?** It would be good if Ignition integrated better with Karbon to create new work items for an existing client when they sign an additional proposal **What problems is Ignition solving and how is that benefiting you?** It makes our onboarding process so much quicker and efficient. It makes it so easy to collect payments from clients. ### 32. Efficient and Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Ignition?** Ease of use due to a very clear user interface and a very helpful support team. Ignition is extremely time effective and is also integrated with Xero which is essential to our processes. **What do you dislike about Ignition?** There is a slight lack of customisation in the engagement letter creation process. Some of our clients prefer hardcopy engagement letters and unfortunately the PDF version is not very visually appealing - I understand that Ignition is an electronic service but in such circumstances it would be very helpful if we could customise our own printable PDF engagement letter for clients that prefer this option. **What problems is Ignition solving and how is that benefiting you?** Automating our engagement letter process and the ability to bill clients simultaneously. ### 33. Ignition is the best engagement platform available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Ignition?** Efficient, after sales service is amazing, the customer support is prompt and they solve any issues immediatley along with providing training. The webinars they supply are great for help in growing my practice. **What do you dislike about Ignition?** The cost, but when I stopped using it thinking it was too expensive I soon realised it is worth every penny and came back! You get what you pay for. **What problems is Ignition solving and how is that benefiting you?** Bad payers have to either pay in advance using the direct debit feature or make a deposit before work is started ### 34. Super Easy to Use!! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah-Leigh M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Ignition?** My team has learnt how to use Ignition, so before they do any adhoc work for a client, they send a proposal first. We are not losing as much money on adhoc work as we have in the past. **What do you dislike about Ignition?** My only dislike about Iginition is that there is no reject botton when clients receive a proposal. If one was set up, that sent through a notification the same way an accepted proposal does, then we can chose to archive the client, contact the client or requote the client. The proposal then wont "irritate the client" by sending repeat reminders to accept. We do a lot of Income Tax work and send out 300 proposals at the beginning of tax season and if clients tax status changes, so it would be easier if they could Reject the quote, maybe with a comment box to explain why they are rejecting the quote. The other thing that I really would apprecaite being addded to the program, is whe you send for the invoice, if we could attached documents with the invoice - that would be a very valuble option for someone like me in the accounting profession. **What problems is Ignition solving and how is that benefiting you?** The invoices being created once the work is completed. I cannot tell you the peace of mind from knowing that invoices are not being missed, that it llinks in with my accounting system and I know invoice reminders are being sent out without me having to do it. ### 35. Combines precise proposals with monthly payments **Rating:** 5.0/5.0 stars **Reviewed by:** Pat H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Ignition?** Two areas are most helpful. First, the structure used to write the proposals/contratcs are set by you to be used as you'd like. Secondly, linking the acceptance of the proposal to a payment method gives you a smooth cash flow. Ignition's customer support is awesome. Our client support person is fabulous and patient and clearly explains each step needed to enhance out proposals. We are a Quickbooks Online Firm and the proposals and payments flow right into QBO. **What do you dislike about Ignition?** The only problem is set up is time intensive as you would expect with new system. **What problems is Ignition solving and how is that benefiting you?** No Accounts Recevable! We are paid monthly automatically. ### 36. An excellent client management software. **Rating:** 5.0/5.0 stars **Reviewed by:** Zach G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Ignition?** The user interface is intuitive and the customer support is stellar. **What do you dislike about Ignition?** There are some quality of life features that could be included or upgraded, but Ignition is always improving, so I'm sure it's only a matter of time before they are available or improved. **What problems is Ignition solving and how is that benefiting you?** We have effectively eliminated our accounts receivable, which was our main goal when switching to Ignition. ### 37. Official document **Rating:** 4.0/5.0 stars **Reviewed by:** Herman G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Ignition?** It is compatible with other Software programmes to link to the job or task instead of searching for the quotations seperately on another platform. Very clear in acceptance and erase any doubt or dispute whether the quote is accepted or not. Easy to access and lead to accurate invoicing. **What do you dislike about Ignition?** It would be nice to expand to other languages **What problems is Ignition solving and how is that benefiting you?** Misunderstandings in what was quoted for and whether the amounts were accepted. ### 38. Ignition works wonders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2023 **What do you like best about Ignition?** Ignition is like adding staff to handle proposals and billing. Simple, thorough proposals everytime. It has been a time saver for our firm. The proposal examples gave me ideas to increase revenues substantially. I also like the fact it is not charged per transaction, at first that sounds good but eventually grows to be a problem. **What do you dislike about Ignition?** There's a lot of tax related proposals that I don't use. Not a big deal. I just ignore them. **What problems is Ignition solving and how is that benefiting you?** We use to have a long drawn out process of producing a proposal, Ignition has greatly simplified this process. Keeping them all in one place is a game changer also. The reminder to sign a proposal is amazing. Last but not least is the invoicing and payment collection is outstanding! ### 39. We liked it a lot **Rating:** 5.0/5.0 stars **Reviewed by:** Chanchal M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Ignition?** Invoicing and proposal to the new clients **What do you dislike about Ignition?** Nothing as such as yet but so far it is fine **What problems is Ignition solving and how is that benefiting you?** Mainly new proposal and direct debit payment arrangement ### 40. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Brenda C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Ignition?** It's helping me to get paid for all services and create a continuous cash flow with subscription plans. **What do you dislike about Ignition?** Just need to learn it better. Nothing negative to say. **What problems is Ignition solving and how is that benefiting you?** Helps prevent scope screen ### 41. Engaging large new clients was a breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Ignition?** It is non-confrontational, really easy for both the prospect and us the service provider to keep things moving **What do you dislike about Ignition?** Login isn't brilliant but totally works ok **What problems is Ignition solving and how is that benefiting you?** It has cut out a few of the steps we previously had to complete in our engagement process and also gives us a really good snap shot of our cashflow ### 42. Great support and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Karen T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Ignition?** Ignition is very user friendly, saves me so much time an streamlines my service proposals and engsgement contracts so well. Their support team from the moment I started using to current have been fantastic and super helpful. **What do you dislike about Ignition?** I'd like to be able to see my ongoing monthly billing and annual renewals easier **What problems is Ignition solving and how is that benefiting you?** Streamlining and optimising processes ### 43. Huge time saver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Ignition?** Easy to use once you get your head around it. I love that it integrates well with XPM and Xero. Less debtors to chase. The implementation has been easy, Great customer support. We use it almost on a dayly basis for our SMSF and big group of clients. **What do you dislike about Ignition?** I don't like that you can't do many changes once it has been approved. **What problems is Ignition solving and how is that benefiting you?** Debtors and reconciliations of payments ### 44. These guys are awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Megan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Ignition?** Their customer service is great. Easy to use once you iron out some of the confusion. I use this daily and love it. It integrates seamlessly with my Xero file. **What do you dislike about Ignition?** A little complicated to learn, but you finally do. **What problems is Ignition solving and how is that benefiting you?** Clients are no longer taking weeks to pay, its within a week now. I can send contracts to clients easily as well as setting up direct debit. Invoicing done seamlessly. ### 45. Great Idea, mediocre Execution **Rating:** 2.5/5.0 stars **Reviewed by:** Andrew N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Ignition?** Proposal Drafting is fairly easy Customer Support is great Easy Integration **What do you dislike about Ignition?** Clunky Reporting is not great. I dont like the batch payment integration into QBO Very long payment processing time Horrible dispute resolution process. **What problems is Ignition solving and how is that benefiting you?** It has been a great program for putting together proposals and managing the proposal an d payment process. ### 46. Improving workflow and cashflow **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan C. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Ignition?** Streamlines the engagement onboarding process and eliminates manual payment collection **What do you dislike about Ignition?** I haven't really come across a downside yet **What problems is Ignition solving and how is that benefiting you?** Engagement onboarding and cash flow. ### 47. Ignition: An Automated Accountant + Businessman **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2022 **What do you like best about Ignition?** The thing that I like best with Ignition is that you are able to engage the client with your proposals virtually and also proposal free. In this modern time, it makes things much more easier to do and also saves much more time than using papers for proposals. **What do you dislike about Ignition?** The one that I dislike with this one is that the placement of the proposals can be quite confusing and that there is no option to do split payment for clients when they accept the proposal. **Recommendations to others considering Ignition:** Say goodbye to papers and face to face proposal meetings and say hi to paperless, virtual and easy to use engagement with your clients. **What problems is Ignition solving and how is that benefiting you?** As said before, one problem would be not having the option for an instalment payment plan in the proposal. Benefits would definitely be the automated process of doing the proposals and sending them out to the client. In turn, you are also able to create workflows that would be able to help your business. ### 48. Best invoicing software **Rating:** 5.0/5.0 stars **Reviewed by:** Sakshi S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Ignition?** I love how user-friendly it is. You can customize your services and break the pricing down into different modes. It accepts various payment options and integrates so well with the Xero. The software is user-friendly, and it also sends automatic client reminders! **What do you dislike about Ignition?** The only feature I would love to have is if it allows clients to do a payment plan, and we can charge interest if clients choose to go with this option. The firm can select the interest rate and admin fee on the backend if the client decides to use the payment plan instead of paying it up front. **What problems is Ignition solving and how is that benefiting you?** No longer have to chase clients on their proposals as the software sends reminders. The software also integrates with Xero, which makes bookkeeping super easy. It also allows you to add a budget to see how the business is doing each month with budget vs actual. ### 49. Great billing software **Rating:** 4.0/5.0 stars **Reviewed by:** Sequoia C. | Client Services Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Ignition?** Simplified our whole billing process, has made it so easy to project profits and patterns within our proposals. Really great software to use if you're trying to grow your business. **What do you dislike about Ignition?** Nothing that I can think of, I love how it has so many options to proactively fix any issues we face such as a client changing card details. **What problems is Ignition solving and how is that benefiting you?** We're solving so many problems such as having a clear insight into our revenue. It's also great to see whats in the pipeline and helps us follow up proposals easily. ### 50. Getting paid faster and more efficiently **Rating:** 4.5/5.0 stars **Reviewed by:** Ali A. | Quality Review Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Ignition?** Easy to use, breaking down invoices into multiple payments **What do you dislike about Ignition?** nothing so far to be honest, everything seems great **What problems is Ignition solving and how is that benefiting you?** Helping our firm get paid faster and reducing the work a client needs to do to pay us. It connects with Xero which we and our clients mainly use ## Ignition Discussions - [What is Ignition used for?](https://www.g2.com/discussions/what-is-ignition-used-for) - [View Ignition pricing details and edition comparison](https://www.g2.com/products/ignition/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+00%3A22%3A21+-0500&secure%5Bsession_id%5D=70f48292-9ec6-4fea-9c4a-0c207863e6a2&secure%5Btoken%5D=c9ba2e609bdb5e795737414958528a380a365534e09281aa1f8a807057854663&format=llm_user) ## Ignition Integrations - [Accelo](https://www.g2.com/products/accelo/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Karbon](https://www.g2.com/products/karbon-2025-03-03/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews) ## Ignition Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **Document Creation** - Customizability: Variables and Fields - Template Creation and Flexibility - Rich Media - Online Document Creation - PDF Creation - Custom Branding **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Bill Generation** - Templates - Digital Billing - Recurring Billing **Reporting** - Status - Customer Credit - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Workflow** - Document Builder Interface - Collaborative Creation - Assembly and Approval Workflows **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Bill Processing** - Consolidation - Batch Invoicing - Management **Integrations** - Accounting - ERP - CPM **Analytics** - Engagement Tracking - Proposal Effectiveness Reporting - Reporting and Dashboards **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - Payments - ERP **Transactions** - Credits - Invoices - Payments **Agentic AI - Contract Management** - Autonomous Task Execution **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration and Platform** - User, Role, and Access Management - Alerts and Notifications - CRM Integration - E-Signature Integration - CPQ Integration - API / Integrations **Security** - POS Verification **Workflows** - Approvals - Reconciliation **Agentic AI - Billing** - Autonomous Task Execution **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Accounting integration - E-commerce Integration **Generative AI** - AI Text Generation **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics ## Top Ignition Alternatives - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,430 reviews) - [Proposify](https://www.g2.com/products/proposify/reviews) - 4.6/5.0 (1,111 reviews) - [Anchor](https://www.g2.com/products/anchor-anchor/reviews) - 4.9/5.0 (122 reviews)