--- title: 401GO Reviews meta_title: '401GO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 157 reviews by the users' company size, role or industry to find out how 401GO works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 157 scale: '5' date_modified: '2026-08-01' parent_category: name: HR url: https://www.g2.com/categories/hr --- # 401GO Reviews **Vendor:** 401GO **Category:** [401(k) Software](https://www.g2.com/categories/401-k) **Average Rating:** 4.8/5.0 **Total Reviews:** 157 ## About 401GO 401GO is a type of retirement plan solution designed to help businesses and their employees access affordable and efficient 401(k) plans. Recognizing the challenges that small businesses face in providing retirement benefits, 401GO aims to bridge the gap by offering a streamlined approach to setting up and managing retirement plans. The target audience for 401GO includes small business owners who may have previously felt excluded from the retirement plan market due to high costs and complex setups. Many of these businesses understand the importance of providing retirement options to their employees but lack the resources or knowledge to implement such plans effectively. Key features of 401GO include a quick setup process that can be completed in just minutes, as opposed to the weeks or months typically required by traditional providers. This efficiency is complemented by an economical pricing structure that allows small businesses to offer competitive retirement benefits without straining their budgets. Additionally, 401GO takes care of all the administrative details, freeing up business owners to focus on their core operations rather than getting bogged down in paperwork. The platform employs innovative automated technology to manage the complexities of retirement planning, ensuring that both employers and employees can easily navigate their options. This technology not only simplifies the enrollment process but also provides ongoing support and resources to help users make informed decisions about their retirement savings. By offering a practical and beneficial 401(k) plan, 401GO empowers small businesses to enhance employee satisfaction and retention while promoting financial security for their workforce. Overall, 401GO stands out in the retirement plan market by providing a tailored solution that meets the unique needs of small businesses. Its commitment to affordability, efficiency, and comprehensive support makes it a valuable resource for employers looking to provide their employees with essential retirement benefits. ## 401GO Pros & Cons **What users like:** - Users value the **ease of managing 401k services** with 401GO, appreciating its user-friendly interface and helpful support. (5 reviews) - Users value the **exceptional customer support** from 401GO, experiencing fast and personable assistance when needed. (5 reviews) - Users find 401GO incredibly **easy to use** , thanks to its clean interface and excellent support team. (5 reviews) - Users appreciate the **intuitive and stress-free interface** of 401GO, greatly simplifying retirement and investment management. (4 reviews) - Users praise the **easy management** of 401GO, noting quick setup and accessible support for a seamless experience. (3 reviews) - Users love the **easy setup** of 401GO, enabling a seamless and stress-free experience for managing their 401(k) plans. (3 reviews) - Users appreciate the **simplicity and affordability** of 401GO, making retirement management straightforward and stress-free. (3 reviews) - Small Business Support (3 reviews) - Automation (2 reviews) - Implementation Ease (2 reviews) **What users dislike:** - Users find the **inadequate guidance** on 401GO challenging, especially for beginners navigating setup and reports. (2 reviews) - Users find the **manual labor required** for fee extensions and employee errors to be a cumbersome process. (2 reviews) - Users experience **payroll issues** due to inaccurate discrepancies in retirement calculations, leading to confusion and frustration. (2 reviews) - Users find the **poor navigation** frustrating, facing multiple steps and clunky processes for essential functions. (2 reviews) - Users find the **initial setup and report navigation complex** , especially for those new to managing a 401(k). (1 reviews) - Users find the **difficulty understanding** of 401GO's performance and allocation changes frustrating and cumbersome. (1 reviews) - Users are frustrated by **email issues** , including verification processes that hinder access for those without email. (1 reviews) - Enrollment Issues (1 reviews) - Users find the **Solo(k) plans expensive**, leading to concerns about scalability based on AUM pricing. (1 reviews) - High Fees (1 reviews) ## 401GO Reviews ### 1. Very easy to use platform for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Eric O. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2021 **What do you like best about 401GO?** My experience with 401GO has been extremely positive to this point. It was easy to set up with all the support provided. After the first time, it only takes me a couple of minutes each pay period to process payroll for myself and my employees. Pricing is the best in the industry, and the website is very easy to navigate. The 401GO team has been fantastic to work with every step of the way! **What do you dislike about 401GO?** The only downsides are that for my business, which uses Sure payroll, there is not full integration so some manual data entry is required. This takes me about 3 minutes for 6 employees. Also, occasionally the company match is off by $0.01 from what my payroll company calculates, but again this can be remedied by cross referencing. **Recommendations to others considering 401GO:** Definitely check them out. You won't be disappointed. Glad I found such a great partner for my small business. **What problems is 401GO solving and how is that benefiting you?** With 401GO,it was very affordable and quick to get up and running, with minimal paperwork. I have worked for large corporations before which offered 401k plans, and this one is actually much easier and better in every way. Great tool to attract and retain employees in a small business environment. **Official Response from Jennifer Stott:** > Thanks for your feedback Eric. We are constantly adding new payroll integrations to make the experience even easier for our clients. We're proud of our pricing structure and customer support, and I'm so glad they have been valuable to you! ### 2. 401go is a game-changer enabling businesses to set up a 401k with ease - low cost & low effort! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about 401GO?** Incredibly fast, simple 401k plan establishment - like in 15 minutes. Ultra-low fees. Easy safe-harbor plan setup, with system helping you decide which of the 4 safe-harbor matching methods to choose. You don't need to be an expert with 401k plan design to implement a plan in literally minutes. Importantly, they offer a great selection of low-fee index mutual funds from multiple families including Vanguard, as well as Target Date funds. **What do you dislike about 401GO?** NO downsides to 401go - really!! If I had to suggest something, I'd say a couple more choices in very short and intermediate duration bond index funds would be nice, but what they do have is sufficient - no complaints! **What problems is 401GO solving and how is that benefiting you?** Offering a low-cost safe-harbor 401k fund to employees of a small business. 401go makes this affordable for us, as well as being very easy to set up and maintain. There is virtually no effort! **Official Response from Daniel Beck:** > Hi Kelly, thanks for such a kind and detailed review. I'm delighted to hear this is working out so well for you and your team. Good suggestions on the addition of more bond index funds - I've passed your suggestion on to the investment team. ### 3. User friendly & top-notch customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Jacie G. | Chief Financial Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about 401GO?** The interface is very user-friendly, both for the administrator and the participant. The setup process was easy, and someone was readily available if I had any questions. They have an excellent onboarding process that makes it so seamless. I can rest easy knowing 401go has everything handled for our 401ks. **What do you dislike about 401GO?** It is not currently integrated with my payroll, but they have made the manual entry super simple, so it's not that big of a deal. **What problems is 401GO solving and how is that benefiting you?** They have created an easy-to-administer 401k for my small company. **Official Response from Jared Twitchell:** > Thank you for your positive feedback! We take pride in offering a user-friendly interface and top-notch customer support. We understand the importance of payroll integration and are continuously working to improve our services to better meet the needs of our customers. Because we built our own platform in-house, we have lots of flexibility on what we can integrate with and are continuously adding more payroll integrations. ### 4. A Flexible Service Without the Complexity of the Big Guys **Rating:** 4.5/5.0 stars **Reviewed by:** Canion B. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about 401GO?** The most helpful thing about 401Go is the ability to integrate with our payroll (automatic) and the ease employees can register and set up their allocations. **What do you dislike about 401GO?** They are new, so their website isn't the prettiest and sometimes it is difficult to find the menu button you want. **What problems is 401GO solving and how is that benefiting you?** We were in need of a 401k that integrated with Rippling that allowed us to choose the funds we wanted to offer through our broker. This saves tons of time entering payroll into the client portal. **Official Response from Daniel Beck:** > Thanks for the review Canion! We love being able to deliver a simple and affordable solution to firms like yours. Your comments and suggestions are heard and we're working on app/web improvements constantly. ### 5. Easy Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about 401GO?** From the beginning, the process from our previous 401K account provider to this New provider has been a smooth transition. Great communitcation through out the process from 401GO. **What do you dislike about 401GO?** nothing to report at this time regarding to any disappointment. **What problems is 401GO solving and how is that benefiting you?** We are a small business platform and this service meets our budget yet **Official Response from Jared Twitchell:** > Thank you for your feedback! We work hard to ensure it's an easy process for companies of all sizes! ### 6. Excellent Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Alysia N. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about 401GO?** As a small business owner, navigating benefits for my employees can be time-consuming and stressful. I initially signed up through the State of CA for the requirement of offering a savings plan. Once I realized how much work it was, I reached out to my payroll company for help. They referred me to 401GO and the process was very easy to get set up. Any questions that I had were answered in a timely manner. **What do you dislike about 401GO?** So far I haven't found anything I dislike. **Recommendations to others considering 401GO:** When I compared with another company that was recommended, 401GO was more reasonable. **What problems is 401GO solving and how is that benefiting you?** Offers a great savings program, tracking and integrating with my payroll company so I have no additional work to do each month. **Official Response from Jennifer Stott:** > We're thrilled to be your choice over CalSavers! And glad to hear that the payroll integration and automation have made your life easier. Thanks! ### 7. Onboarding and Automation are Highlights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about 401GO?** So far, I've experienced their great Onboarding specialist who was available to do a demo with my current plans that are prospective transitions. Was an excellent experience. She was very gracious, knowledgeable and great on follow-up. The automation along with individual, live plan managers are important features for us. I need someone to be on the phone with my client if something goes wrong. I also like the payroll interface and affordability offered by 401Go. **What do you dislike about 401GO?** Everything looks good so far! I'll need to partner with them for a year or two to be able to answer this completely. My main concerns are customer service and cost, and cost looks good so far. **What problems is 401GO solving and how is that benefiting you?** My current clients have issues with costs, customer service, enrollment, communication with the administrator, and payroll interface. 401Go sounds like they will be able to improve in all of these areas. Looking forward to online enrollments and participant notifications also! **Official Response from Daniel Beck:** > Such great feedback Ben - Thanks! We strongly believe the future of fintech isn't the tech - its the personal relationships that automation makes more time for. I love hearing about the positive experiences with our team and I can assure you, we will work hard to make sure that is always the case for our valued partners like you and for your clients. Thanks again! ### 8. Simple, tech-forward, clean **Rating:** 4.0/5.0 stars **Reviewed by:** Bradley S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about 401GO?** Easy to use interface, with a great customer service team. 401GO is tech-forward and is a great all-in-one solution with a 3(16) & 3(38). The full integrations keep up with the old insurance offerings and seem to have a lot of similar capacities. 401GO uses a wide range of low-cost ETFs. **What do you dislike about 401GO?** It would be great to have all plans on one platform (SEPs, Simple's, 403B's, etc) and be able to fold in HSA's into the plan. I would also like to see the platform open up so that we could custody plan assets outside of the plan in a self-directed platform where we can manage the assets in different ways while still being part of the plan. Oh yeah, and allow for the super back-door Roth option on a solo plan when testing isn't an issue. It would also be great to use the platform as a tech provider, but be able to maintain an outside TPA relationship. **What problems is 401GO solving and how is that benefiting you?** All in one, low-cost solution for small-sized 401k plans. No need for an outside TPA on small plans and all testing automated, done seamlessly without manual entry. **Official Response from Daniel Beck:** > Bradley, thanks for such a thorough review! We are delighted and fortunate to have you as a partner. I love all the specific suggestions and I'm excited to tell you almost all of these are items that are currently on our development road map. 403B plans are in beta right now and if you have any you'd like to set up, we are happy to accommodate you. We are also adding in many other similar products and while it is still a little ways out, there is a high probability HSA plans are in your future ;). Please keep these suggestions coming! ### 9. Very easy setup, great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Steve T. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about 401GO?** The ease to set up the 401k plan was amazingly simple. I had an older 401k for my firm at TD Ameritrade and the setup was tedious and archaic. The setup for 401Go literally took 10 minutes. The ongoing administration is very easy. The selection of funds is fantastic. **What do you dislike about 401GO?** As I have it set up now, employees can change withholding rates at any time. But they told me that next year I can change that; appears to have been something you can do at setup. Otherwise, nothing else I dislike. **What problems is 401GO solving and how is that benefiting you?** Ease of administration, offering a good 401k plan to my employees at a very reasonable cost. **Official Response from Daniel Beck:** > Thanks for the review and feedback Steve. I'm glad we could be an upgrade over your existing plan at TD Ameritrade. ### 10. 401GO has been a great Value Add to our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa A. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2021 **What do you like best about 401GO?** The ease of access and ease of use is amazing. They link with our payroll provider so reporting and employee changes are super easy! Also, their support and responsiveness has been outstanding. **What do you dislike about 401GO?** Nothing so far! Everything has been great! **Recommendations to others considering 401GO:** Definitely consider switching to 401GO - you will not be disappointed! Their support is stellar, their fees are very reasonable, their plan offerings are diverse and their platform is very user friendly! **What problems is 401GO solving and how is that benefiting you?** Ease of use, ease of access, the platform is very user friendly and easy for our employees to navigate, understand and make changes to. We also like their rate structure and their plan offerings. **Official Response from Jennifer Stott:** > Thanks Lisa! We're so glad we've been able to give your employees an easy way to manage their retirement funds. And keep an eye on our payroll integrations, because we're adding new ones all the time! ### 11. 401GO is simply the easiest way to track 401k investing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about 401GO?** The ease of use is my favorite aspect. The platform has everything laid out in front of me, no hunting around for things. **What do you dislike about 401GO?** As an end user, I'm disappointed that there's no app for my phone!! Hopefully that will change soon? **What problems is 401GO solving and how is that benefiting you?** Our business caters to small business owners. Most of these folks have no idea how to set up a 401k plan for their employees. Now that states are starting to require plans, the 401GO platform makes so much sense for these clients. Everything is spoon-fed to them. The support desk is great, too. **Official Response from Daniel Beck:** > We're glad to hear that you find 401GO easy to use! I'm also delighted to share that we now have mobile apps for both Android and iOS - just search for 401GO in the app store. ### 12. Simple and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Tim B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about 401GO?** The cost of 401GO is very appealing and the website is easy to use. We enrolled all of our employees and they didn't have a problem navigating the website to pick set up their accounts. **What do you dislike about 401GO?** A mobile app would be greatly appreciated. Also, one of my employees wanted to contribute to a Roth IRA, but was not able to. I heard from my representative that this option may become available soon though. **What problems is 401GO solving and how is that benefiting you?** 401GO provides us a simple platform to provide retirement savings accounts for our employees. It also helps us become more competitive in recruiting employees by offering retirement-saving options. **Official Response from Daniel Beck:** > Thanks for the review and feedback Tim. The mobile app is toward the top of the development road map and should be available within the next 6-12 months. As for the IRA, that is right around the corner, we are putting alpha clients on now and it should be available to everyone within the next month or two. Keep the feedback and suggestions coming. ### 13. Great option for a 401K. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about 401GO?** Technology based and easy to use. The company focuses on making the onboarding process simple for employers. Especially ones that don't use technology frequently. **What do you dislike about 401GO?** Sometimes the process needs a person's touch to get through. 401K has been great at being available when that comes up, but that would be the only frustration I've seen. **What problems is 401GO solving and how is that benefiting you?** I have clients that need access to tax-deferred strategies without the headache of finding and using a TPA. 401GO solves that problem. It's easy to use and gives me visibility on my 401K book. **Official Response from Daniel Beck:** > Thanks for the review Adam. I'm glad to hear you find it easy to use. We'll never stop improving it and your feedback and input is helpful in making our product the best out there. ### 14. Go with 401go **Rating:** 4.5/5.0 stars **Reviewed by:** Elisa C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about 401GO?** It forces the plan administrators and participants to handle things online directly with the TPA **What do you dislike about 401GO?** They need to provide more visibility for the rep/user to participant information and balances without having to pull up reports **What problems is 401GO solving and how is that benefiting you?** Lower fees for small plans **Official Response from Daniel Beck:** > Thanks for the review Elisa and feedback on better visibility for admins to see participant information. ### 15. 401GO is Easy Peasy! **Rating:** 5.0/5.0 stars **Reviewed by:** Joel K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about 401GO?** No other platform exists where an advisor may help their client open a qualified retirement plan in 15 minutes! We love that all the plan documents are e-signable and available for download immediately. **What do you dislike about 401GO?** We need a more straightforward process for rolling old retirement accounts into client 401K plans at 401GO. **What problems is 401GO solving and how is that benefiting you?** I love that when a plan sponsor needs assistance, the service team at 401GO can jump on a conference/zoom call with our clients to walk them through something like making payroll contributions. **Official Response from Daniel Beck:** > Thanks for the review Joel. You are right on the plan conversion process, this is especially difficult since many of the other providers have old/slow ways of doing things - we are somewhat at their mercy. Regardless, we are always working on ways to improve that. ### 16. Easy to use for administrators **Rating:** 4.5/5.0 stars **Reviewed by:** Lucia d. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about 401GO?** As an administrator for a small non-profit, 401GO makes submitting payroll information easy and intuitive. Employees are also able to easily adjust their contribution amounts and the system lets me know immediately as well as reminds me before a payroll run to update the amounts. **What do you dislike about 401GO?** Like with any retirement product, in general, I wish fund information was more easily digestible. I do like the "canned" options that allow participants to choose an investment strategy rather than get so into the weeds with investment options **What problems is 401GO solving and how is that benefiting you?** 401GO along with Green Retirement allowed us to provide a cost-effective option for retirement for our small business that ALSO takes into account and invests with sociallly responsible funds **Official Response from Daniel Beck:** > Thanks for the kind review Lucia. I'm glad everything is working out for you and your team. ### 17. Easy to navigate and comprehend **Rating:** 4.0/5.0 stars **Reviewed by:** Carl B. | Health Safety Environment Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about 401GO?** Ability to know exact numbers, where the figures are and how they add up. **What do you dislike about 401GO?** I don't fully understand but it's not a 401go problem, it's a me problem. Editorial? **What problems is 401GO solving and how is that benefiting you?** None **Official Response from Daniel Beck:** > We're glad to hear that you find 401GO easy to navigate and comprehend. Understanding your retirement savings is crucial, and we strive to make it as clear as possible. ### 18. Easy to use, low cost, open architecture, and responsive. **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy Y. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about 401GO?** The fee is transparent and easy to understand. $9/ month/ participant or $108 per year per participant. This includes record keeping and TPA work. Open architecture is key from a fiduciary point of view. And that the platform is easy to use is essential in this day and age. Plan set-up takes a whopping ten minutes and plans can be up and running in 2 - 3 days. **What do you dislike about 401GO?** In order to see a plan from a plan sponsor's view, I need to request permission of the plan sponsor. In order to see a plan from an employee's view, I need to request permission from the employee. This is not an effective use of my time. Also, given the very low annual fee and easy-to-use platform, I am concerned this platform may be setting itself up to be purchased by a larger competitor. This could the plan and advisor a lot of conversion work. **What problems is 401GO solving and how is that benefiting you?** 401go is solving the problem of opaque fees by being transparent about what they charge. They lessen the fear of "too much admin work" by providing excellent support to plan sponsors and employees. Open architecture that is revenue neutral brings a smile to every advisor's face. I am also impressed by the openness of founders to feedback/ improvements and their fast response time. This is unusual in the industry. **Official Response from Daniel Beck:** > Thanks for the review Timothy! You've been a great partner from day one and I love hearing this helpful feedback. We have built a number of reports that help as a workaround for having default view permission on all participants and plans. We have to work through some fiduciary concerns before we can grant default access to all partners but I assure you, we are working on it. ### 19. Better experience now that things have been ironed out **Rating:** 4.0/5.0 stars **Reviewed by:** Sandra Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about 401GO?** Our employees love that they can contribute to their retirement, we love the different options that were offered to us as a company. **What do you dislike about 401GO?** They indicated they were integrated with Kronos but turns out they were not and we had to do all of the uploads. Now the team at 401GO is taking care of it **What problems is 401GO solving and how is that benefiting you?** we are allowing our employees to save for their retirement. **Official Response from Daniel Beck:** > Thank you for the review and feedback Sandra. I'm glad your employees are able to enjoy this benefit. I'm glad our True 360 team has been able to smooth out some of the issues you were having with Kronos. ### 20. Quick transition of existing 401K plan **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Mark K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about 401GO?** The customer service was excellent from the first conversation all the way through the transition to 401Go. **What do you dislike about 401GO?** There is nothing that I dislike. The service and software interface has been excellent. **Recommendations to others considering 401GO:** They are an excellent company with wonderful people in the customer support department. **What problems is 401GO solving and how is that benefiting you?** The fees will be lower with 401Go and the fund options will be increased greatly compared to my previous 401K program. **Official Response from Jennifer Stott:** > Thanks Dr. Mark, our support team thinks you're wonderful too! ### 21. Exceptional Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2023 **What do you like best about 401GO?** Kelly Wilde and the 401GO team consistently provides exceptional customer service. I know I can call them with questions and I'll get clear, confident answers quickly, with documentation and confirmation each and every time. Thank you! **What do you dislike about 401GO?** Nothing! The platform is user-friendly and the staff is accessible, competent, and kind. **What problems is 401GO solving and how is that benefiting you?** I needed a way to include a Solo Roth 401K in my retirement plan and 401Go offers that option. **Official Response from Daniel Beck:** > Thank you for your feedback! We are glad to hear that you find our platform user-friendly and our staff accessible, competent, and kind. We strive to make the process as smooth as possible for our customers. ### 22. The best 401k technology platform available! **Rating:** 5.0/5.0 stars **Reviewed by:** Tim W. | Co-Founder | Wealth Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about 401GO?** The tech platform makes administering and managing a 401k such a breeze. And for participants, the built-in financial wellness feature is extremely helpful. **What do you dislike about 401GO?** The platform is so easy to use it almost makes you feel like you're doing something wrong - LOL **What problems is 401GO solving and how is that benefiting you?** The platform makes hosting and overseeing a 401k plan very easy. It's the perfect mix of create technology combined with compliance requirements. **Official Response from Daniel Beck:** > Thanks for the review Tim. I promise you aren't doing anything wrong - we're just that easy - the way it should be. ### 23. Easy to navigate. Customer support is great. Love having a regular 401Go representative. **Rating:** 4.5/5.0 stars **Reviewed by:** Teresa E. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 401GO?** Navigating through the program is easy. Most importantly, having an assigned rep for our company who can resolve or answer questions is huge with efficiency. **What do you dislike about 401GO?** When learning the program, it can be frustrating like any other program. But once you learn the program, it's easy to navigate. **What problems is 401GO solving and how is that benefiting you?** Accessibility and easy navigation with the program. **Official Response from Daniel Beck:** > Thanks for the kind review Teresa. Yes, we do have amazing customer support - they love serving our small business clients and their employees. ### 24. 401Go Has Been Great For Us **Rating:** 5.0/5.0 stars **Reviewed by:** Gary D. | Consultant, Canon, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about 401GO?** The 401Go team was knowledgeable. Set up was very easy. Compared with other plans, their prices are unbeatable. **What do you dislike about 401GO?** I have not found anything that I dislike as of yet and we have been using 401Go for approximately 2 years. **What problems is 401GO solving and how is that benefiting you?** 401Go allowed us to add a 401K plan that did not break the bank and does not require a lot of time and management. We've been able to provide a valuable benefit without a huge expense. Being able to add profit-sharing funds to my own 401k as the business owner has been very beneficial as well. **Official Response from Jennifer Stott:** > Thanks for your support Gary! It sounds like 401GO has been a great value for your business. ### 25. Very easy and explained very well! **Rating:** 5.0/5.0 stars **Reviewed by:** Randy O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about 401GO?** Everyone I have dealt with is so friendly, knowledgeable, and fantastic to work with! **What do you dislike about 401GO?** Honestly, nothing... overall really fantastic! **What problems is 401GO solving and how is that benefiting you?** I have never had a 401k program for my employees in the past. I was always very nervous about setting up a program. 401GO made it so simple and easy!! Very impressed! **Official Response from Daniel Beck:** > Hi Randy! Thanks for the review, I love hearing this and agree, we have the best people. ### 26. Easy to Use, Great Support if You Need It **Rating:** 5.0/5.0 stars **Reviewed by:** Tina B. | Finance & Administration Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about 401GO?** User experience/ease of use is top-notch. On the rare occasion I needed to reach out for support, I received a prompt response that thoroughly answered my question. Jared and Kelly are fantastic! **What do you dislike about 401GO?** The only drawback is that although there are integrations with payroll providers, we wanted the one-stop-shop of a PEO. **What problems is 401GO solving and how is that benefiting you?** 401(k) administration made very easy! **Official Response from Daniel Beck:** > We're glad to hear that 401GO has made 401(k) administration easy for you. We appreciate your feedback - we are working with a lot more PEOs and hopefully soon you will have more options with PEOs using our platform for their in-house solutions. ### 27. Customer Service is superb! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about 401GO?** Kelly is available to help understand 401go **What do you dislike about 401GO?** At this time there is nothing I don't like **Recommendations to others considering 401GO:** Works well with small companies **What problems is 401GO solving and how is that benefiting you?** Problems - none yet Benefits- being able to offer a retirement plan **Official Response from Jennifer Stott:** > Thanks for your review! We're so happy to be able to help your small company offer a retirement plan. We are always adding new payroll integrations, and hope we'll be able to help with yours too. ### 28. Millenial Tech in the 401k Arena **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about 401GO?** The ease of access and ease of use is pretty much unparalleled across different platforms that I've tested. It is very easy from start to finish, everything from administrator signup, payroll setup, investment selection, all of it. **What do you dislike about 401GO?** Although it's easy to use, the user interface can be a little tricky to figure out. Sometimes oversimplifying a dashboard into a limited number of icons makes it tough to find things when you need them. I'd flesh it out just a little bit further. **What problems is 401GO solving and how is that benefiting you?** I think it's making the path from employee to investment access with an administrator in the middle a lot simpler. That's allowing business productivity to increase to focus on more important items. **Official Response from Daniel Beck:** > Thanks for the review and feedback. We are always finding ways to improve the user experience and dashboards - your input is highly valuable. ### 29. Excellent 401K management program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about 401GO?** 401Go is very easy to use. Our CPA and financial team were really impressed with it too. The best part might have been the onboarding support. They were very helpful in guiding us each step of the way **What do you dislike about 401GO?** We are just starting to use it but so far, nothing to dislike about it. **What problems is 401GO solving and how is that benefiting you?** It is much cheaper for us to manage and administrate the program versus paying someone to do this type work for us. **Official Response from Daniel Beck:** > Thanks for the kind review. The tech is certainly some of the best out there but as you've discovered, our real secret to success is our amazing client success team. ### 30. Kelly Is amazing & Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriella S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about 401GO?** 401go is a user-friendly system. They have a 360 team that will assist in setting up weekly tasks. **What do you dislike about 401GO?** I would love to see 401go be integrated with Kronos. **What problems is 401GO solving and how is that benefiting you?** Offering 401k to our Employees in all 50 states! **Official Response from Daniel Beck:** > Gabriella, I completely agree, Kelly is amazing! We are working on the Kronos integration. We have one mostly complete but now we are waiting on them. ### 31. Setting up a 401 account **Rating:** 5.0/5.0 stars **Reviewed by:** frank G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about 401GO?** The team at 401 GO is knowledgeable. This was especially so since my structure as an LLC taxed as a partnership was not ordinary. Several other firms I spoke with hurried to provide inaccurate and incorrect information. Since creating the account, customer service has been highly responsive and continues to be very well-informed. **What do you dislike about 401GO?** Investment choices could be broader and include ETF's. **What problems is 401GO solving and how is that benefiting you?** Easily established a vehicle for me to make tax-advantaged investments for myself and partners. **Official Response from Daniel Beck:** > Thanks for the review Frank. We do have an amazing team and because of the extensive plan automation, our people can spend more time providing the high levels of service you've experienced. For ETFs and additional funds, you can reach out to your client success manager and they can show you a few options that would fulfill that need. ### 32. Best value and service for small biz **Rating:** 5.0/5.0 stars **Reviewed by:** Blake R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about 401GO?** Excellent pricing, plenty of options, great service. Can't be beat. I shopped for a long time and glad I landed at 401Go. **What do you dislike about 401GO?** I wish it integrated with Gusto and had a mobile app. **What problems is 401GO solving and how is that benefiting you?** Employee retention **Official Response from Daniel Beck:** > Thanks for the review Blake. I agree, we are the best small business 401k solution. The Gusto integration is coming soon - we've built it and now are just waiting on them to finalize things on their end. Also, we should have the mobile app later this year - great feedback! ### 33. Efficient and Easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Michael T. | Senior Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about 401GO?** I find 401GO to be the perfect solution for smaller clients who are fee sensitive and don't need extra bells and whistles. **What do you dislike about 401GO?** I prefer a dedicated support member versus going through the general support ticket process. **What problems is 401GO solving and how is that benefiting you?** Smaller or newer businesses who need to offer a competitive 401K plan. The business also wants to not feel like they're part of a sausage factory, which allows me to hold their hand along the process. **Official Response from Daniel Beck:** > Thanks for the review Michael. I'm glad you found this as a good solution for your clients. In terms of support, every plan and all our partners have dedicated relationships with either a client success manager (for plan sponsors) and a partner success manager for our partners. You can see who those dedicated contacts are by going to Company > Plan Details and it will list the name, email and phone of your dedicated 401GO contact. ### 34. 401GO has been a good change for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about 401GO?** Most of the process is automatic as our payroll provider syncs with 401GO. Anytime an action is required, we get an email reminder. **What do you dislike about 401GO?** We haven't had any issues with 401GO to this point, so there isn't anything to dislike. When I need help, I call my account rep and she helps me navigate on the platform. **What problems is 401GO solving and how is that benefiting you?** Frees up some of my time as most of the process is automated. **Official Response from Daniel Beck:** > I'm glad this is working out for you and your team. Thanks for the review. ### 35. Excellent, Economical and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about 401GO?** The low cost is very important for small businesses. However, the ease of use and great customer support get top kudos! **What do you dislike about 401GO?** The stock options are not my favorite at this time. However, it is possible to change investments as you go. **What problems is 401GO solving and how is that benefiting you?** The ease of use and inexpensive fees help this small business provide this amazing benefit to our team. **Official Response from Jennifer Stott:** > Thanks Amy! We've worked hard to give our customers the best experience possible for the lowest cost. ### 36. Super Easy & Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Tina B. | Director of Finance & Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about 401GO?** The user interface for both Admin and employees is very simple and easy. **What do you dislike about 401GO?** An automatic feed into payroll would be nice. **What problems is 401GO solving and how is that benefiting you?** Providing a 401(k) Plan, discrimiation testing, etc. **Official Response from Daniel Beck:** > Thanks for the review Tina. We are always making more and more payroll integrations. In the meantime, our True360 team can manually do that work for you so you wouldn't need to. Your client success manager can help you set that up if you'd like. ### 37. Simplicity to help employees save **Rating:** 4.0/5.0 stars **Reviewed by:** Chad A. | Director of Retirement Plan Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about 401GO?** pricing and simplicity. I think the platorm would be a very a very good fit and solution for a company that has a payroll service provider that can integrate. **What do you dislike about 401GO?** some funcionality. we would like to have the ability to see more plan level reporting and have the ability to view participant account info without having to get their permission. **What problems is 401GO solving and how is that benefiting you?** the overall complexity of starting and running a 401k plan. it's that way by design, in my opinion, so a great time for some disruption **Official Response from Daniel Beck:** > Thanks for the review Chad! I'm delighted to hear we are helping simplify 401k plans for you and your clients. We are working on those improvements you've suggested. Hang in there - coming soon! ### 38. Best 401k plan for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about 401GO?** 401GO was the most affordable 401k plan I found for small businesses **What do you dislike about 401GO?** There are some great investment options with 401GO, but there are also a few that I would rather not have in my plan, however I was not able to customize the plan investment offerings. **What problems is 401GO solving and how is that benefiting you?** 401GO allows me to offer a benefit to my employees (retirement account) with an affordable cost structure. **Official Response from Daniel Beck:** > Thanks for the review and the helpful feedback. There is a way you can customize the fund line-up as you'd like just reach out to your client success manager and ask them to turn on the advanced investment option for your plan. ### 39. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about 401GO?** I selected 401GO because they are customer focused, have an easy to use system, affordable pricing, especially for nonprofits, and are timely and responsive. **What do you dislike about 401GO?** There isn't anything I dislike about them. **What problems is 401GO solving and how is that benefiting you?** 401GO handles everything for me, so I don't have to worry about it. They handle employee changes, payroll updates, annual reporting and more. **Official Response from Daniel Beck:** > Thanks for the kind review Melissa. I'm glad we could be your teams retirement plan solution at your nonprofit. ### 40. Super easy setup and weekly process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about 401GO?** My rep walked me through every step during setup and the first payroll period. Great service and easy to use! **What do you dislike about 401GO?** I haven't found anything I don't like so far! **What problems is 401GO solving and how is that benefiting you?** This was the best option for our small business to offer a 401k to our team members. They are all grateful to have the option of joining now! **Official Response from Daniel Beck:** > Thanks for the review! ### 41. Very efficient, very easy to get started, great people to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about 401GO?** The people there are very helpful, quick with answers and help **What do you dislike about 401GO?** It does not fully integrate with our payroll system, a little bit of manual work is required. **What problems is 401GO solving and how is that benefiting you?** So far we are seeing better returns on our investments, and the cost of their plan is quite a bit less than we were paying **Official Response from Daniel Beck:** > Thanks for the review and suggestion. You are 100% right, we do have the best people in the industry. If you haven't looked into it, you might want to talk to your client success manager about the True360 option for automating your payroll. ### 42. Client since January 2022 **Rating:** 5.0/5.0 stars **Reviewed by:** Mark A. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about 401GO?** The ease of setup, implementation and integration to the payroll system. Customer support for setup and subsequent questions was timely and outperformed expectations. **What do you dislike about 401GO?** The participant dashboard is overly simplistic and investment performance metrics limited. **What problems is 401GO solving and how is that benefiting you?** From the company's perspective, compliance with CA regulations requires providing deferred savings. The ease and cost effectiveness of 401Go is unsurpassed. **Official Response from Jennifer Stott:** > Thanks for your feedback Mark. We love being an easy alternative to the California state plan and we're glad it's working for your team! ### 43. Easy to use, helpful staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about 401GO?** Very easy to use. Interface is very user friendly. Spoke directly with someone for one on one training. Has checked in since then to make sure no problems **What do you dislike about 401GO?** Haven't found anything yet. Everything has been very smooth thus far. **What problems is 401GO solving and how is that benefiting you?** Allowing me to put away more money for myself and my employees for retirement. **Official Response from Daniel Beck:** > I'm delighted to hear you've had a positive experience so far. We really do have the best client success team! ### 44. Excellent Startup to Medium Size Plan Provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Gary LoDuca R. | Founder, Owner & Chief Executive Thinker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2020 **What do you like best about 401GO?** The simplicity and exceptionally fast plan design process is a big differentiator. The low cost structure combined with the admin and investment technologies completes the plan solution and makes 401GO the best first option to consider. **What do you dislike about 401GO?** It would be helpful if 401GO added sample model portfolios on their site to help businesses better understand their risk profile and managed portfolio program. **Recommendations to others considering 401GO:** Go to your current plan provider and download all the 408(b)2 annual cost disclosures for your plan. Have them reviewed by a fiduciary advisor that specializes in retirement plan design (ex. Thoughtful Advisors) to understand if you've got the best plan possible. **What problems is 401GO solving and how is that benefiting you?** We review active 401k plans. We create an analysis showing the current costs and services vs benchmark of similar size plans. We create a proposal showing cost reductions and adding 3(16) AND 3(38) fiduciary services. 401GO fits our process perfectly. **Official Response from Jennifer Stott:** > Thanks for your feedback Gary! We agree, 401GO always recommends involving an advisor in your financial decisions. We do have some model portfolios available for you to reference. Feel free to contact our customer support team if you have any questions. ### 45. Such an incredible option for small business owners **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about 401GO?** Our main clientele are small business owners with about 5-20 employees. We have used several different 401K platforms in the past. 401Go is the best onboarding experience we have ever had. They can do a plan setup in a matter of days, whereas other platforms take weeks to sometimes even months. We have loved our experience so far. **What do you dislike about 401GO?** No complaints so far, nothing bus positive reviews from our clients. **What problems is 401GO solving and how is that benefiting you?** 401Go cuts onboarding time and hassle by more than half. **Official Response from Daniel Beck:** > Thanks for the stellar review Taylor. I love hearing about the ways our platform helps our valued partners offer better service to their clients. I agree, we do have an amazing onboarding process and great client success managers. ### 46. easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about 401GO?** cheap, lots of investment options that i can use to invest in various parts of the stock market **What do you dislike about 401GO?** doesn't interface with payroll provider so is an extra step **What problems is 401GO solving and how is that benefiting you?** complying with the law of california **Official Response from Daniel Beck:** > Thanks for the review. If you want full service payroll (True360), you can reach out to your client success manager and then we automate your payroll for you. ### 47. Great 401K platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about 401GO?** Great and easy to use websites for employee and management - - lots and lots of low cost investment options **What do you dislike about 401GO?** sometimes minor delays in getting back to you questions **What problems is 401GO solving and how is that benefiting you?** Retirement 401K for company **Official Response from Daniel Beck:** > Thanks for the review. ### 48. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2023 **What do you like best about 401GO?** Great communication. Easy to set up. Reps are always available when you need to talk. **What do you dislike about 401GO?** No downside. I like all features. Program is easy to work with. **What problems is 401GO solving and how is that benefiting you?** I have no problems. **Official Response from Daniel Beck:** > Thanks for the great service. I'm delighted to hear this is working out for all your needs. ### 49. Great **Rating:** 5.0/5.0 stars **Reviewed by:** juan V. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about 401GO?** Very easy to use and convenient to get set up. **What do you dislike about 401GO?** I haven't had a downside yet with the app. **What problems is 401GO solving and how is that benefiting you?** Currently helping me set up my investment accounts. **Official Response from Daniel Beck:** > Thanks for the review Juan. I'm glad to hear our 401k platform is working out for your needs. ### 50. Low fees, great service, and investment options **Rating:** 5.0/5.0 stars **Reviewed by:** Irene M. | Underwriting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2022 **What do you like best about 401GO?** Low fees. Many investors and investment opportunities for companies. **What do you dislike about 401GO?** N/a. I like everything. All options offered are good. **What problems is 401GO solving and how is that benefiting you?** Earning more than fees. **Official Response from Jennifer Stott:** > Thanks Irene! We appreciate you sharing what is important to your team. ## 401GO Discussions - [What do you like most about 401GO for managing retirement plans, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-401go-for-managing-retirement-plans-and-what-could-be-improved) - [What is 401GO used for?](https://www.g2.com/discussions/what-is-401go-used-for) - [View 401GO pricing details and edition comparison](https://www.g2.com/products/401go/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+01%3A54%3A30+-0500&secure%5Bsession_id%5D=1ef34996-6404-4b34-84a3-887ed919cec9&secure%5Btoken%5D=c85a301658c1a0baee780cc25867861aed999d84454ccccbc958259db664138b&format=llm_user) ## 401GO Integrations - [Auris Payroll](https://www.g2.com/products/auris-payroll/reviews) - [Coastal Payroll](https://www.g2.com/products/coastal-payroll/reviews) - [Execupay](https://www.g2.com/products/execupay/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Payroll Relief](https://www.g2.com/products/payroll-relief/reviews) - [PrismHR](https://www.g2.com/products/prismhr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) ## 401GO Features **Onboarding** - Administrators - Employees **Dashboard** - Balances - Investments - Personal Information **Compliance** - IRS - Tax Benefits **Administration** - Monitoring - Reporting **Generative AI** - AI Image-to-Text ## Top 401GO Alternatives - [Human Interest](https://www.g2.com/products/human-interest/reviews) - 4.3/5.0 (2,410 reviews) - [Guideline](https://www.g2.com/products/guideline/reviews) - 4.5/5.0 (1,155 reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - 4.3/5.0 (703 reviews)