- Aircall is a cloud-based phone system that offers features such as real-time call monitoring, easy call routing, and integrations with ticketing and CRM systems.
- Reviewers like Aircall's intuitive interface, reliable call quality, and seamless integration with other tools, which help streamline workflows and improve team collaboration.
- Reviewers mentioned occasional call quality issues depending on internet stability, limited customization options in advanced features and reporting, and potential increases in pricing as teams scale.