CloudTalk
1,754 recensioni
- 1 profili
- 9 categorie
Valutazione media delle stelle
4.4
Serviamo clienti dal
2016
CloudTalk Recensioni
CM
Cory M.
Effortless Setup, Great for Customer Support Teams
I really like the ability to issue different phone numbers that can mask numbers for our team members. The call routing technology is simple and easy to use. It has a great GUI, which nontechnical users can manage easily, allowing both the tech team and the customer success teams to get what they need. Managers can also see the frequency of calls, schedule shifts, investigate missed calls, and review transcriptions. The initial setup of CloudTalk was one of the easiest solutions for our engineering team, making it straightforward to administer.
EJ
Emmanuel C. J.
Strategic Digital Marketing Director | Financial analysis & cost management| Brand Growth & Engagement| Strategic Thinker | Operations & Process | Customer service & continuousimprovementSimple, Reliable Calling with Clear Audio and Handy CRM Integration
What I like best about CloudTalk is how simple it makes everyday calling. The platform is easy to use, calls are clear, and features like call routing and CRM integration help keep everything organized. It saves time for the team and makes customer communication smoother, especially when working remotely. Overall, it feels reliable and efficient without being complicated.
AT
Alejandro T.
Intuitive, Fast Onboarding with Seamless CRM Integration
Very intuitive and easy to use, onboarding was soo fast, it can integrate seamlessly with out CRM, the performance is incredible, very low latency, the AI assistant is very good too
Informazioni
Cos'è CloudTalk?
Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
Dettagli
Anno di Fondazione
2016
Sito web
www.cloudtalk.ioCerchi approfondimenti sul software?
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