# Miglior Software per Call Center e Contact Center Vedi di più sotto per selezionare il miglior software Centro di Chiamata e Contatto. Categorie popolari di Software per Call Center e Contact Center [ #### Software per l'Infrastruttura del Call Center (CCI) ](/it/categories/call-center-infrastructure-cci) Prodotti popolari di Infrastruttura del Call Center (CCI) utilizzati dai professionisti Centro di Chiamata e Contatto [ ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg) Nextiva (3,570) 4.5 su 5 stelle ](/it/products/nextiva/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg) Talkdesk (2,505) 4.4 su 5 stelle ](/it/products/talkdesk/reviews) [ ![UJET](https://images.g2crowd.com/uploads/product/hd_favicon/cf86b2228585a78f2178fa888f56ef6f/ujet.svg) UJET (1,129) 4.7 su 5 stelle ](/it/products/ujet/reviews) [ ![NiCE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg) NiCE CXone (1,731) 4.3 su 5 stelle ](/it/products/nice-cxone/reviews) [ ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg) Aircall (1,593) 4.4 su 5 stelle ](/it/products/aircall/reviews) [ ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg) RingEX (1,371) 4.2 su 5 stelle ](/it/products/ringex/reviews) [ #### Software per Contact Center ](/it/categories/contact-center) Prodotti popolari di Centro di Contatto utilizzati dai professionisti Centro di Chiamata e Contatto [ ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg) Agentforce Service (formerly Salesforce Service Cloud) (7,342) 4.4 su 5 stelle ](/it/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg) Talkdesk (2,505) 4.4 su 5 stelle ](/it/products/talkdesk/reviews) [ ![NiCE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg) NiCE CXone (1,731) 4.3 su 5 stelle ](/it/products/nice-cxone/reviews) [ ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg) CloudTalk (1,845) 4.4 su 5 stelle ](/it/products/cloudtalk/reviews) [ ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg) Aircall (1,593) 4.4 su 5 stelle ](/it/products/aircall/reviews) [ ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg) Nextiva (3,570) 4.5 su 5 stelle ](/it/products/nextiva/reviews) [ #### Software di Osservabilità per l'Intelligenza Artificiale del Contact Center ](/it/categories/contact-center-ai-observability) Prodotti popolari di Osservabilità dell'AI del Contact Center utilizzati dai professionisti Centro di Chiamata e Contatto [ ![Cyara Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6c2bcdb462a27089d42731a73bbe24bc/cyara-platform.svg) Cyara Platform (42) 4.7 su 5 stelle ](/it/products/cyara-platform/reviews) [ ![Bespoken.ai](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8b592edd5db5e0dc9f495354d0150124/bespoken-ai.jpg) Bespoken.ai (0) 0 su 5 stelle ](/it/products/bespoken-ai/reviews) [ ![Evalgent](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bdf551570a01bfe3da43c86c73eb012a/evalgent.png) Evalgent (0) 0 su 5 stelle ](/it/products/evalgent/reviews) [ ![Gridspace Contact Center AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5c34c7668878d0abfdb1969ab690e2b1/gridspace-contact-center-ai.png) Gridspace Contact Center AI (1) 5.0 su 5 stelle ](/it/products/gridspace-contact-center-ai/reviews) [ ![Observe.AI](https://images.g2crowd.com/uploads/product/hd_favicon/5bb936b6a0c10b465326a04084f38b48/observe-ai.svg) Observe.AI (233) 4.6 su 5 stelle ](/it/products/observe-ai/reviews) [ ![PumpCX](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_abea489bb5fab2da5f1f79a8aea71956/pumpcx.jpg) PumpCX (0) 0 su 5 stelle ](/it/products/pumpcx/reviews) [ #### Software per la base di conoscenza del contact center ](/it/categories/contact-center-knowledge-base) Prodotti popolari di Base di Conoscenza del Centro di Contatto utilizzati dai professionisti Centro di Chiamata e Contatto [ ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg) Guru (2,320) 4.7 su 5 stelle ](/it/products/guru/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg) Agentforce Service (formerly Salesforce Service Cloud) (7,342) 4.4 su 5 stelle ](/it/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg) Zoho Desk (7,666) 4.4 su 5 stelle ](/it/products/zoho-desk/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg) Talkdesk (2,505) 4.4 su 5 stelle ](/it/products/talkdesk/reviews) [ ![NiCE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg) NiCE CXone (1,731) 4.3 su 5 stelle ](/it/products/nice-cxone/reviews) [ ![Document360](https://images.g2crowd.com/uploads/product/hd_favicon/b872c1cb242b0087c09d41abdeb977a3/document360.svg) Document360 (523) 4.7 su 5 stelle ](/it/products/document360/reviews) ### Categorie Software per Call Center e Contact Center [ Software per l'Infrastruttura del Call Center (CCI) ](/it/categories/call-center-infrastructure-cci) [ Software per Contact Center ](/it/categories/contact-center) [ Software di Osservabilità per l'Intelligenza Artificiale del Contact Center ](/it/categories/contact-center-ai-observability) [ Software per la base di conoscenza del contact center ](/it/categories/contact-center-knowledge-base) [ Software di Assicurazione della Qualità per Contact Center ](/it/categories/contact-center-quality-assurance) [ Software per la gestione della forza lavoro del contact center ](/it/categories/contact-center-workforce) [ Software di analisi del parlato ](/it/categories/speech-analytics) ### Stai imparando su Call & Contact Center? Possiamo aiutarti a trovare la soluzione che meglio si adatta a te. [ Prova l'Assistente ](https://www.g2.com/it/assistant) Pubblicato: 2026-05-26