Compare AssetSonar and Atera

At a Glance
AssetSonar
AssetSonar
Star Rating
(74)4.5 out of 5
Market Segments
Mid-Market (81.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Pay As You Go 250 Assets
Free Trial is available
Browse all 3 pricing plans
Atera
Atera
Star Rating
(1,068)4.6 out of 5
Market Segments
Small-Business (60.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Atera excels in user experience, with many praising its intuitive interface and ease of setup. Users appreciate how quickly they can manage patching and tickets without needing a large team, highlighting the platform's user-friendly design.
  • According to verified reviews, AssetSonar shines in asset tracking capabilities, with users noting that its centralized asset tracking makes it easy to monitor equipment locations. The ability to use barcode and QR code scanning for check-in/check-out processes is also a significant advantage for many.
  • Users say that Atera's licensing structure is particularly beneficial for managed service providers (MSPs), as it counts by technician rather than by endpoint. This flexibility allows for affordable growth without incurring additional costs per node, which is a common concern among MSPs.
  • Reviewers mention that while AssetSonar offers high-quality support, Atera's support is also well-rated, with users appreciating its responsiveness and helpfulness. However, Atera's overall support experience is slightly less favorable compared to AssetSonar's, which has garnered praise for its settings flexibility.
  • G2 reviewers highlight that Atera provides robust automation features, which help users solve problems proactively. This capability is particularly valued by those who need to manage multiple tasks efficiently, as noted by users who find the platform helps in preventing issues before they arise.
  • According to recent feedback, AssetSonar's customizable reports and analytics are a strong point, enabling users to make data-driven decisions. However, Atera's reporting features are also well-regarded, though they may not be as customizable as those offered by AssetSonar.
Pricing
Entry-Level Pricing
AssetSonar
Hardware Asset Management
Pay As You Go
250 Assets
Browse all 3 pricing plans
Atera
Free Trial
Free Trial
Browse all 8 pricing plans
Free Trial
AssetSonar
Free Trial is available
Atera
Free Trial is available
Ratings
Meets Requirements
8.7
64
8.8
873
Ease of Use
8.8
70
9.2
950
Ease of Setup
8.6
54
9.1
802
Ease of Admin
8.8
48
9.0
595
Quality of Support
9.2
51
9.0
829
Has the product been a good partner in doing business?
9.1
45
9.2
587
Product Direction (% positive)
8.9
62
9.4
860
Features by Category
Not enough data
8.0
340
Ticket and Case Management
Not enough data
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Generative AI
Not enough data
7.2
234
Not enough data
7.3
235
Agentic AI - Help Desk
Not enough data
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Communication Channels
Not enough data
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Platform
Not enough data
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
9.1
7
8.0
176
Administration
8.1
7
8.1
156
10.0
7
8.3
159
8.8
7
8.7
162
Service Desk
9.0
7
8.6
158
9.4
6
8.3
156
9.2
6
8.4
155
Management
9.2
6
8.6
154
9.2
6
8.8
153
9.2
6
8.7
151
9.2
6
8.4
151
9.7
5
8.1
146
Functionality
8.9
6
8.4
156
9.4
6
8.5
151
8.9
6
8.9
155
8.9
6
8.7
153
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
8.2
697
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
600
|
Verified
Not enough data
8.3
80
Not enough data
7.9
71
Monitoring and Management
Not enough data
9.1
615
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.3
546
|
Verified
Not enough data
8.6
597
|
Verified
Not enough data
8.2
76
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
93
Service Management
Not enough data
9.1
599
|
Verified
Not enough data
8.7
86
Not enough data
8.7
108
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
7.5
34
Scope
Not enough data
6.8
30
Not enough data
7.9
33
Security
Not enough data
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Management
Not enough data
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
8.1
306
Functionality
Not enough data
8.9
282
Not enough data
8.9
288
Not enough data
8.2
272
Not enough data
8.6
262
Monitoring - Network Monitoring
Not enough data
8.3
34
Not enough data
8.5
36
Not enough data
8.8
33
Management
Not enough data
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Analytics - Network Monitoring
Not enough data
8.1
33
Not enough data
7.9
33
Security - Network Monitoring
Not enough data
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Network Performance - Network Monitoring
Not enough data
8.1
33
Not enough data
8.1
33
AI Automation - Network Monitoring
Not enough data
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Agentic AI - Network Monitoring
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
7.8
16
Functionality
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
8.0
5
Issue Resolution
Not enough data
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.6
57
7.8
234
Asset Inventory
9.1
54
8.8
224
7.9
55
8.7
216
7.6
53
7.8
208
7.7
51
7.1
204
8.1
51
7.9
213
Generative AI
5.8
39
7.2
194
5.7
39
7.1
191
Agentic AI - IT Asset Management
4.4
12
8.1
30
5.1
12
7.8
30
6.1
12
8.0
30
5.1
12
7.6
30
4.4
12
7.8
29
5.0
12
7.9
30
5.3
12
7.7
30
Management
8.7
52
8.8
217
7.9
52
8.1
207
7.0
35
7.6
205
8.2
54
8.0
212
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
9.4
11
Responses
Not enough data
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Autonomy - AI Agents
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Generative AI
Not enough data
9.6
9
Not enough data
9.6
8
Software Asset Management ToolsHide 16 FeaturesShow 16 Features
6.5
19
Not enough data
Functionality
7.4
17
Not enough data
7.9
17
Not enough data
7.0
17
Not enough data
6.5
16
Not enough data
6.3
16
Not enough data
7.3
16
Not enough data
Agentic AI - Software Asset Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk assessment
5.7
16
Not enough data
4.9
16
Not enough data
5.2
16
Not enough data
Not enough data
7.8
469
Administration
Not enough data
8.7
439
Not enough data
8.4
436
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Maintenance
Not enough data
8.9
439
Not enough data
7.8
389
Communication
Not enough data
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Security
Not enough data
7.8
378
Not enough data
8.0
386
Device Support
Not enough data
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Performance
Not enough data
8.2
424
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
7.2
285
Generative AI
Not enough data
7.2
280
Not enough data
7.6
16
Automation - AI IT Agents
Not enough data
8.0
11
Not enough data
7.9
11
Autonomy - AI IT Agents
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
IT Ticket Management - AI IT Agents
Not enough data
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
IT Support Automation - AI IT Agents
Not enough data
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring and Management - Autonomous Endpoint Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.2
232
Incident Management
Not enough data
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Reporting
Not enough data
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Access & Usability
Not enough data
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Agentic AI - Service Desk
Not enough data
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
8.4
85
Analysis
Not enough data
8.2
76
Platform
Not enough data
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Security
Not enough data
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Agentic AI - Enterprise IT Management
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
AssetSonar
AssetSonar
Small-Business(50 or fewer emp.)
10.6%
Mid-Market(51-1000 emp.)
81.8%
Enterprise(> 1000 emp.)
7.6%
Atera
Atera
Small-Business(50 or fewer emp.)
60.7%
Mid-Market(51-1000 emp.)
32.9%
Enterprise(> 1000 emp.)
6.3%
Reviewers' Industry
AssetSonar
AssetSonar
Information Technology and Services
19.7%
Computer Software
14.1%
Legal Services
5.6%
Hospital & Health Care
4.2%
Financial Services
4.2%
Other
52.1%
Atera
Atera
Information Technology and Services
30.3%
Computer & Network Security
12.5%
Manufacturing
3.3%
Telecommunications
3.1%
Hospital & Health Care
3.1%
Other
47.8%
Alternatives
AssetSonar
AssetSonar Alternatives
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Freshservice
Freshservice
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Jira Service Management
Jira Service Management
Add Jira Service Management
Atera
Atera Alternatives
NinjaOne
NinjaOne
Add NinjaOne
N-able N-central
N-able N-central
Add N-able N-central
TeamViewer
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Add TeamViewer
SuperOps
SuperOps
Add SuperOps
Discussions
AssetSonar
AssetSonar Discussions
Monty the Mongoose crying
AssetSonar has no discussions with answers
Atera
Atera Discussions
Is atera safe?
2 Comments
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
AssetSonar
AssetSonar
Optimized for quick response
Atera
Atera
Optimized for quick response