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Compare Wati and respond.io 
At a Glance
Market Segments
Small-Business (78.2% of reviews)
Small-Business (74.7% of reviews)
Entry-Level Pricing
Contact Us
Starting at $99.00 Per Month
Wati
Star Rating
(452)4.6 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansrespond.io
Star Rating
(424)4.8 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 4 pricing plansWati vs respond.io
When assessing the two solutions, reviewers found respond.io easier to use and administer. Reviewers also felt that respond.io was easier to do business with overall. However reviewers felt that the products are equally easy to set up.
- Reviewers felt that respond.io meets the needs of their business better than Wati.
- When comparing quality of ongoing product support, reviewers felt that respond.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of respond.io over Wati.
Pricing
Entry-Level Pricing
Wati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
respond.io
Starter
Starting at $99.00
Per Month
- 5 Users Included (Seats)
- Team & Custom Inboxes
- Mobile App
Free Trial
Wati
Free Trial is available
respond.io
Free Trial is available
Ratings
Meets Requirements
8.9
351
9.1
225
Ease of Use
9.2
360
9.3
334
Ease of Setup
9.0
322
9.0
248
Ease of Admin
9.1
270
9.2
156
Quality of Support
8.6
343
9.2
215
Has the product been a good partner in doing business?
9.1
266
9.4
156
Product Direction (% positive)
9.3
331
9.6
221
Features by Category
Channels
Feature Not Available
9.3
154
Feature Not Available
8.9
144
Feature Not Available
Feature Not Available
Design
8.7
153
9.0
146
7.9
153
Feature Not Available
8.6
165
8.9
147
8.4
153
8.9
145
8.7
155
8.9
144
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
8.5
115
Functionality
8.8
130
Not enough data
8.6
118
Not enough data
8.5
114
Not enough data
Support
8.6
120
Not enough data
8.3
115
Not enough data
8.6
128
Not enough data
Responses
8.6
172
Not enough data
8.8
168
Not enough data
8.7
165
Not enough data
8.6
160
Not enough data
8.5
154
Not enough data
Platform
8.7
163
Not enough data
8.8
141
Not enough data
8.4
160
Not enough data
8.0
160
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.6
151
Not enough data
Generative AI
7.3
96
Not enough data
Feature Not Available
Not enough data
Conversational Platform
Not enough data
8.9
130
Not enough data
9.0
131
Not enough data
8.8
130
Not enough data
9.0
129
Support Automation
Not enough data
8.8
128
Not enough data
8.7
128
Not enough data
8.8
128
Not enough data
8.6
129
Generative AI
Not enough data
Feature Not Available
Not enough data
8.3
108
Messaging Channels
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Not enough data
Administration
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Not enough data
Channels
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
59
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Not enough data
Insight
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.1
89
9.1
48
9.4
90
9.2
45
9.2
87
9.3
46
9.0
86
9.0
45
9.1
86
9.1
45
9.2
88
9.2
47
WhatsApp Business Platform - WhatsApp Marketing
8.9
83
9.2
45
9.1
83
9.5
47
8.6
78
8.6
44
8.8
80
9.1
46
Categories
Categories
Shared Categories
Wati and respond.io are categorized as Customer Communications Management and WhatsApp Marketing
Unique Categories
Wati is categorized as Chatbots, Communication Platform as a Service (CPaaS), Proactive Notification, and Social Customer Service
respond.io is categorized as Conversational Support
Reviews
Reviewers' Company Size
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
respond.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
10.2%
Information Technology and Services
7.3%
Retail
6.5%
Marketing and Advertising
6.1%
Health, Wellness and Fitness
5.8%
Other
64.2%
Information Technology and Services
7.1%
Leisure, Travel & Tourism
6.6%
Marketing and Advertising
6.4%
Computer Software
5.6%
Consumer Services
5.1%
Other
69.2%
Discussions
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
What does respond io do?
2 Comments
RC
respond.io let you connect your official Whatsapp Business phone number (provided by Twilio and certified by Facebook now Meta) with the respond.io interface...Read more
Is respond IO safe?
1 Comment
Official Response from respond.io
Is respond.io safe? Yes! We believe that in an increasingly competitive business landscape, maintaining high standards of quality, security, and efficiency...Read more
respond.io has no more discussions with answers
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