[ respond.io Reviews ](https://www.g2.com/products/respond-io/reviews) [ respond.io Reviews ](https://www.g2.com/products/respond-io/reviews) # respond.io Pricing Overview [Editedit](https://my.g2.com/respond-io/pricings) Free Trial ## respond.io Pricing Key Insights Last updated on Apr 30, 2026 * * * respond.io offers **4 pricing editions** , starting at **$99**. respond.io pricing tiers are designed to support different usage levels and team sizes. respond.io also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the respond.io pricing table below to figure out the best fit for your needs. * * * Starter — $99 / Per Month Growth — $199 / 1000 Monthly Active Contacts (MAC) Per Month Advanced — $349 / 1000 Monthly Active Contacts (MAC) Per Month Enterprise — Contact Us Rated 4.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Starter Starting at $99.00 Per Month [Contact Us](#) - 5 Users Included (Seats) - Team & Custom Inboxes - Mobile App - Respond AI: AI Prompt - Respond AI: AI Assist - Basic Reports - Two-Factor Authentication (2FA) - Growth Widgets - Data Export Show More Growth Starting at $199.00 1000 Monthly Active Contacts (MAC) Per Month [Contact Us](#) - Everything in Starter Plan - 10 Users Included (Seats) - Broadcast - Workflows - Respond AI: AI Agent - Advanced Reports - Zapier & Make Integrations - Developer API Show More Advanced Starting at $349.00 1000 Monthly Active Contacts (MAC) Per Month [Contact Us](#) - Everything in Starter & Growth - 10 Users Included (Seats) - Mask Phone Number & Email Address - Multiple Workspaces - HTTP Requests in Workflows - Incoming & Outgoing Webhooks - Single Sign-On (SSO) - Custom Channels Show More Enterprise Contact Us [Contact Us](#) - Unlimited Users (Seats) - Custom Monthly Active Contacts Show More Start your 7-Days Free Trial. No credit card required. Save more by subscribing to an Annual plan. Pricing information for respond.io is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase respond.io must be conducted with the seller. Start your 7-Days Free Trial. No credit card required. Save more by subscribing to an Annual plan. Pricing information was last updated on October 10, 2024 Show More ## respond.io Pricing FAQs Generated using AI Is respond.io free, or does it offer a free trial? respond.io does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does respond.io cost in 2026? According to G2 data, respond.io pricing in 2026 starts at $99.00 and can reach $349.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the respond.io's official pricing page for the most current details. Who is respond.io pricing best suited for? According to G2 reviewers, respond.io's pricing is best suited for small to mid-market businesses managing high-volume, multi-channel customer conversations, particularly in industries like retail, automotive, real estate, travel, and IT services. G2 users from small businesses frequently praise the Starter and Growth plans for consolidating WhatsApp, Messenger, and Instagram into one inbox without per-user fees. Mid-market reviewers gravitate toward the Growth and Advanced tiers for workflow automation, AI agents, and advanced reporting. Enterprise users in insurance, government, and telecommunications highlight the scalability and CRM integration. G2 reviews of respond.io suggest teams fully leveraging automation and omnichannel features extract the most value from their subscription. What are the key differences between the free and paid versions of respond.io? respond.io does not offer a permanent free version, but G2 reviewers note that a free trial is available for teams to evaluate its capabilities before committing to a paid plan. respond.io's paid plans begin at $99.00/month for the Starter tier, which includes 5 users, a mobile app, AI Prompt and AI Assist tools, basic reports, and team inboxes. The Growth plan at $199.00/month adds broadcast messaging, workflow automation, AI Agent functionality, advanced reports, and developer API access. The Advanced plan at $349.00/month unlocks SSO, webhooks, multiple workspaces, and custom channels. Enterprise pricing is available via custom quote and includes unlimited users and custom Monthly Active Contacts. Is respond.io considered good value for its pricing? respond.io does not offer a permanent free version, but G2 reviewers note that a free trial is available for teams to evaluate its capabilities before committing to a paid plan. respond.io's paid plans begin at $99.00/month for the Starter tier, which includes 5 users, a mobile app, AI Prompt and AI Assist tools, basic reports, and team inboxes. The Growth plan at $199.00/month adds broadcast messaging, workflow automation, AI Agent functionality, advanced reports, and developer API access. The Advanced plan at $349.00/month unlocks SSO, webhooks, multiple workspaces, and custom channels. Enterprise pricing is available via custom quote and includes unlimited users and custom Monthly Active Contacts. ## Top-Rated Alternatives [ ![Wati](https://images.g2crowd.com/uploads/product/hd_favicon/1e61e7f92ca8c086d788d836910a4dff/wati.svg "Wati") Wati 4.6/5(500) ](https://www.g2.com/products/wati/reviews) [ ![SleekFlow](https://images.g2crowd.com/uploads/product/hd_favicon/fb29baaffde857283e06632884ed1aa4/sleekflow.svg "SleekFlow") SleekFlow 4.6/5(206) ](https://www.g2.com/products/sleekflow/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/respond-io/competitors/alternatives) ## respond.io Pricing Reviews (2) ![Karina Cayuqueo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karina Cayuqueo S.") KS Karina Cayuqueo S. CAJERA FULL TIME Mid-Market (51-1000 emp.) 12/13/2025 "USER-FRIENDLY SYSTEM" 5/5 What do you like best about respond.io? IT IS EASY TO USE AND ALLOWS YOU TO RESOLVE CUSTOMER DOUBTS BOTH LOCAL AND FOREIGN IN A PRACTICAL WAY Review collected by and hosted on G2.com. What do you dislike about respond.io? I HAVE NO COMPLAINTS ABOUT THE IMPLEMENTATION OF THIS TYPE OF PLATFORM, I ONLY SEE ADVANTAGES Review collected by and hosted on G2.com. What problems is respond.io solving and how is that benefiting you? HELP REACH MORE CLIENTS WHO NEED SUPPORT WITH PRICES, LOCATION, ETC. Review collected by and hosted on G2.com. Show More Response from George Wong of respond.io [Editedit](https://www.g2.com/survey_responses/respond-io-review-12087553/official_response/edit) Thank you so much for the review! We’re glad to hear that you find respond.io easy to use and helpful for supporting both local and international customers in a practical way. It’s great to know the platform is helping you reach more clients and answer questions around pricing, location, and more. Thanks again for sharing your experience, we’re happy to support your team and look forward to continuing to grow with you! Current UserValidated ReviewerSource: OrganicAI Translated ![Kwan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kwan H.") KH Kwan H. COO Small-Business (50 or fewer emp.) 8/25/2025 "Payment issues and very unethical" 0/5 What do you like best about respond.io? We liked how we could manage whatsapp templates Review collected by and hosted on G2.com. What do you dislike about respond.io? They way they treated our team after payment issues, I spent hours on the phone to the bank teying to get them paid as their charges were suspicious and they were flagged. We sorted it and explained but we paid for the overdue invoice and explained the issue and they told us we paid for the period the account was frozen when the account was inactive. We explained but the account was inactive there should be no charge and we couldn't pay because there is something suspicious on their side, we just want what we paid for becaise the payment issie has caused us to waste a lot of time. They refused to help and kept the money and wanted us to pay for 3 months while only having received one month of the service. Charging for services you didn't provide is no right and we assume that is why they are flagged. Review collected by and hosted on G2.com. What problems is respond.io solving and how is that benefiting you? Sending automated whatsapp messages Review collected by and hosted on G2.com. Show More Response from George Wong of respond.io [Editedit](https://www.g2.com/survey_responses/respond-io-review-11593900/official_response/edit) Thank you for your feedback — we’re sorry to hear about the frustration caused and appreciate the opportunity to clarify. As per our Terms of Service, accounts in a frozen state remain technically active in order to preserve customer data and continue processing incoming messages. This ensures no message is lost and your WhatsApp API connection remains uninterrupted. Charges during this period are valid and in line with these policies. In this case, a refund was issued and we remained in communication throughout to ensure transparency and support. If you have any further concerns, we’re here to help: https://respond.io/contact Thanks again for your feedback and for giving respond.io a try. Current UserValidated ReviewerSource: Organic respond.io Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_43a6224d46579e98e5e091bdfdfca6cb/wati.png "Product Avatar Image") Wati 4.6/5(500) [ Compare Now ](https://www.g2.com/compare/wati-vs-respond-io) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f75e9f5d0cd0b91db9a7ece050b8b37/sleekflow.png "Product Avatar Image") SleekFlow 4.6/5(206) [ Compare Now ](https://www.g2.com/compare/sleekflow-vs-respond-io) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/fin-vs-respond-io) ##### Categories on G2 [Conversational Support](https://www.g2.com/categories/conversational-support)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing) ##### Explore More [What are the highest rated application shielding platforms for mobile teams that need to reduce fraud surface without slowing app performance?](https://www.g2.com/discussions/what-are-the-highest-rated-application-shielding-platforms-for-mobile-teams-that-need-to-reduce-fraud-surface-without-slowing-app-performance)[Top app for managing social media posts](https://www.g2.com/discussions/what-s-the-top-app-for-managing-social-media-posts)[What is the best network management tool for hybrid networks?](https://www.g2.com/discussions/what-is-the-best-network-management-tool-for-hybrid-networks) [What are the best IT compliance services for mid-market deployments requiring reliable uptime and consistent performance at scale?](https://www.g2.com/discussions/what-are-the-best-it-compliance-services-for-mid-market-deployments-requiring-reliable-uptime-and-consistent-performance-at-scale)[Which background check software works best for healthcare organizations that need checks meeting state-specific licensing and HHS exclusion list requirements?](https://www.g2.com/discussions/which-background-check-software-works-best-for-healthcare-organizations-that-need-checks-meeting-state-specific-licensing-and-hhs-exclusion-list-requirements%20)[Pros and Cons Details](https://www.g2.com/products/respond-io/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)