respond.io Pricing Overview

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respond.io Pricing Key Insights

Last updated on Apr 30, 2026


respond.io offers 4 pricing editions, starting at $99. respond.io pricing tiers are designed to support different usage levels and team sizes. respond.io also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the respond.io pricing table below to figure out the best fit for your needs.


Starter — $99 / Per Month
Growth — $199 / 1000 Monthly Active Contacts (MAC) Per Month
Advanced — $349 / 1000 Monthly Active Contacts (MAC) Per Month
Enterprise — Contact Us
Rated 4.8 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

respond.io Pricing FAQs

Generated using AI
Is respond.io free, or does it offer a free trial?

respond.io does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

How much does respond.io cost in 2026?

According to G2 data, respond.io pricing in 2026 starts at $99.00 and can reach $349.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the respond.io's official pricing page for the most current details.

Who is respond.io pricing best suited for?

According to G2 reviewers, respond.io's pricing is best suited for small to mid-market businesses managing high-volume, multi-channel customer conversations, particularly in industries like retail, automotive, real estate, travel, and IT services. G2 users from small businesses frequently praise the Starter and Growth plans for consolidating WhatsApp, Messenger, and Instagram into one inbox without per-user fees. Mid-market reviewers gravitate toward the Growth and Advanced tiers for workflow automation, AI agents, and advanced reporting. Enterprise users in insurance, government, and telecommunications highlight the scalability and CRM integration. G2 reviews of respond.io suggest teams fully leveraging automation and omnichannel features extract the most value from their subscription.

What are the key differences between the free and paid versions of respond.io?

respond.io does not offer a permanent free version, but G2 reviewers note that a free trial is available for teams to evaluate its capabilities before committing to a paid plan. respond.io's paid plans begin at $99.00/month for the Starter tier, which includes 5 users, a mobile app, AI Prompt and AI Assist tools, basic reports, and team inboxes. The Growth plan at $199.00/month adds broadcast messaging, workflow automation, AI Agent functionality, advanced reports, and developer API access. The Advanced plan at $349.00/month unlocks SSO, webhooks, multiple workspaces, and custom channels. Enterprise pricing is available via custom quote and includes unlimited users and custom Monthly Active Contacts.

Is respond.io considered good value for its pricing?

respond.io does not offer a permanent free version, but G2 reviewers note that a free trial is available for teams to evaluate its capabilities before committing to a paid plan. respond.io's paid plans begin at $99.00/month for the Starter tier, which includes 5 users, a mobile app, AI Prompt and AI Assist tools, basic reports, and team inboxes. The Growth plan at $199.00/month adds broadcast messaging, workflow automation, AI Agent functionality, advanced reports, and developer API access. The Advanced plan at $349.00/month unlocks SSO, webhooks, multiple workspaces, and custom channels. Enterprise pricing is available via custom quote and includes unlimited users and custom Monthly Active Contacts.

respond.io Pricing Reviews

(2)
Karina Cayuqueo S.
KS
Karina Cayuqueo S.
CAJERA FULL TIME
Mid-Market (51-1000 emp.)
"USER-FRIENDLY SYSTEM"
5/5
What do you like best about respond.io?

IT IS EASY TO USE AND ALLOWS YOU TO RESOLVE CUSTOMER DOUBTS BOTH LOCAL AND FOREIGN IN A PRACTICAL WAY Review collected by and hosted on G2.com.

What do you dislike about respond.io?

I HAVE NO COMPLAINTS ABOUT THE IMPLEMENTATION OF THIS TYPE OF PLATFORM, I ONLY SEE ADVANTAGES Review collected by and hosted on G2.com.

Response from George Wong of respond.io

Thank you so much for the review! We’re glad to hear that you find respond.io easy to use and helpful for supporting both local and international customers in a practical way.

It’s great to know the platform is helping you reach more clients and answer questions around pricing, location, and more. Thanks again for sharing your experience, we’re happy to support your team and look forward to continuing to grow with you!

AN
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Good software, but WhatsApp limitations make it frustrating."
3.5/5
What do you like best about respond.io?

I really like respond.io because it allows me to manage messages from multiple platforms in one place. Review collected by and hosted on G2.com.

What do you dislike about respond.io?

the platform is quite expensive on a monthly basis, and the template messaging options are very restricted.

Furthermore, on WhatsApp, if a customer does not respond, the 24-hour window closes, making it impossible to continue a regular conversation with them. Review collected by and hosted on G2.com.

Response from Ryan Tan Jit Ming of respond.io

Thanks for laying this out so clearly. It sounds like respond.io is doing an important job in your booking process, especially keeping the full conversation history together as an inquiry moves between people.

We understand why the 24-hour WhatsApp window can be frustrating. It’s a Meta policy that applies across WhatsApp Business API platforms, so we can’t remove it. Templates and broadcasts are the available options once that window closes, and our team can help you work out a setup that makes sense for your rental and tour flows.

On pricing, respond.io uses monthly active contacts, with the cost per contact decreasing as conversation volume grows. If you want to check whether your current plan still makes sense for the way you’re using the platform, reach us at https://respond.io/contact and we’ll take a look.

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