1. [Home](https://www.g2.com/) 2. ... 3. [Conversational Support Software](https://www.g2.com/categories/conversational-support) 4. [respond.io Discussions](https://www.g2.com/products/respond-io/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f60fb9f51e4fc97768a4311867caea80/respond-io.jpg "Product Avatar Image") ![Reward for good respond.io reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/28070/medal.svg "Reward for good respond.io reviews") ](/products/respond-io/reviews) [ respond.io ](/products/respond-io/reviews) (497)4.8/5 Respond.io is a customer conversation management software designed to help B2C businesses generate more leads and maximize revenue over chat, calls, and emails from one place. Purpose-built to turn conversations into business results, respond.io unifies key channels like WhatsApp, TikTok, and Instagram in a single inbox with AI-powered automation, lead management, CRM integrations, and comprehensive reporting to accelerate growth—all with 99.999% uptime for peace of mind. 10,000+ businesses trust respond.io to power conversations that drive real business results. Show More * * * ### 21 Discussions ### 21 Participants ### 89.0 Nps Score Already have respond.io? ### All respond.io Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What does intercom do? ](/discussions/what-does-intercom-do) What does intercom do? [ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Customer Communications Management Software ](https://www.g2.com/tags/customer-communications-management-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software) Show More * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.&title=respond.io+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=respond.io+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=respond.io+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss%0aAsk+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=respond.io+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss%0aAsk+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Is respond IO safe? ](/discussions/is-respond-io-safe) Is respond IO safe? [ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Customer Communications Management Software ](https://www.g2.com/tags/customer-communications-management-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software) Show More * * * \<0\>0\>Upvotes 0 * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.&title=respond.io+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=respond.io+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=respond.io+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss%0aAsk+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=respond.io+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss%0aAsk+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # How do you use respond io? ](/discussions/how-do-you-use-respond-io) How do you use respond io? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.&title=respond.io+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=respond.io+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=respond.io+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss%0aAsk+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=respond.io+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss%0aAsk+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What does respond io do? ](/discussions/what-does-respond-io-do) What does respond io do? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes 0 * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.&title=respond.io+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=respond.io+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=respond.io+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss%0aAsk+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=respond.io+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss%0aAsk+respond.io+questions+and+get+answers+from+expert+users+in+our+respond.io+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/respond-io/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/659b0a091d868b3f3feb6995e817d56e/respond-io.svg "Product Avatar Image") ### Have you used respond.io before? Answer a few questions to help the respond.io community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frespond-io%2Fdiscuss%3Fsmall_ask%3Drespond-io) No ## Top Contributors in respond.io 1 ![Ramon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon C.") RC Loading... ### [Ramon C.](https://www.g2.com/users/5a9341b7-5dda-4be0-9be8-ea3819f66c00 "Ramon C.") CMO 1 pt 2 AA Loading... ### [Abanoub A.](https://www.g2.com/users/7678e3a6-8f6f-48c1-afb0-123dec574bdd "Abanoub A.") Full-stack Developer 1 pt 3 ![Blake C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake C.") BC Loading... ### [Blake C.](https://www.g2.com/users/9d7ab348-77e5-43bc-817f-9f723fe805b7 "Blake C.") 1 pt 4 ![Visal K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Visal K.") VK Loading... ### [Visal K.](https://www.g2.com/users/visalvadayar "Visal K.") Performance Marketing Manager 1 pt