G2 reviewers report that monday Work Management excels in user satisfaction, boasting a significantly higher overall score compared to SmartSuite. Users appreciate its versatility and intuitive interface, making it a dependable choice for project management.
Users say that the ease of use in monday Work Management is a standout feature, with many highlighting how simple it is to create forms and customize workflows. In contrast, SmartSuite, while praised for its capabilities, is noted to have a steeper learning curve for some users.
Reviewers mention that monday Work Management's customer support is responsive and helpful, contributing to a smoother implementation process. On the other hand, SmartSuite's support is rated highly as well, but with fewer recent reviews, it’s harder to gauge its current effectiveness.
According to verified reviews, monday Work Management shines in its ability to adapt to evolving processes, which users find essential for maintaining productivity. SmartSuite, while also customizable, is sometimes seen as less flexible in this regard.
Users highlight that monday Work Management provides a single source of truth, which helps eliminate communication silos. SmartSuite offers a robust organizational structure, but some users feel it lacks the same level of integration for team collaboration.
G2 reviewers note that while both platforms cater well to small businesses, monday Work Management has a broader range of features that appeal to diverse project management needs. SmartSuite is appreciated for its mobile app and desktop experience, but it may not offer the same depth of functionality as monday Work Management.
Is it possible for you to have your own CRM on Monday?
5 Comments
JK
Monday is a task and project management tool which is very agile and technically you can make a CRM out of it. At our company we didn't as we have...Read more
More than one owner of a task - can they share the one task item?
2 Comments
LR
Hi Jon - yes you can assign a task to more than one person. How I have done it in the past was to create additional "People" columns. Read more
How best to use Monday to manage social media campaigns and publications across multiple clients (for planning purposes in particular)?
2 Comments
KM
I want to increase the size of my Google Drive storage but it's free, because the 15 GB video and photo files currently have a large resolution, so in my...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.