Compare SmartSuite and monday Work Management 
At a Glance
Market Segments
Small-Business (82.5% of reviews)
Small-Business (61.8% of reviews)
Entry-Level Pricing
$10.00 10000 users Per Year
$12.00 3 Seats Per Month
SmartSuite
Star Rating
(41)4.8 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 10000 users Per Year
Browse all 3 pricing plansmonday Work Management
Star Rating
(15,154)4.7 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 3 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that monday Work Management excels in user experience, with many praising its intuitive design and flexibility. Users highlight the ease of onboarding new team members thanks to its fantastic templates and automation features, making it a strong choice for teams looking for a user-friendly solution.
- Users say that SmartSuite offers a robust platform with a great mobile app and desktop experience, which is particularly beneficial for organizing records and managing multiple tables. However, some users feel that it may not be as intuitive as they would like, especially when transitioning from other project management tools.
- Reviewers mention that monday Work Management has a significantly higher volume of recent reviews, indicating a more active user base and ongoing improvements. This suggests that users are consistently finding value in the platform, while SmartSuite has seen little recent feedback, which may raise concerns about its current relevance in the market.
- According to verified reviews, SmartSuite shines in its quality of support, with users noting exceptional assistance and responsiveness. In contrast, while monday Work Management also receives positive feedback for support, it does not match the high praise that SmartSuite garners in this area.
- G2 reviewers report that monday Work Management's automation capabilities are a standout feature, with users appreciating how these tools streamline their workflows. In comparison, while SmartSuite has its strengths, some users find that it lacks the same level of automation sophistication, which can impact efficiency.
- Users say that both platforms offer good customization options, but monday Work Management is often seen as more flexible in adapting to various operational needs. Reviewers appreciate its ability to create scalable systems, while SmartSuite, although capable, may require more effort to achieve similar results.
Pricing
Entry-Level Pricing
SmartSuite
Team
$10.00
10000 users Per Year
Start strong with top features at a great price.
- 25 Solutions
- 5,000 Records per Solution
- 10GB of File Storage per Solution
monday Work Management
Standard
$12.00
3 Seats Per Month
Collaborate and optimize your team processes
- Timeline & Gantt views
- Calendar view
- Guest access
Free Trial
SmartSuite
Free Trial is available
monday Work Management
Free Trial is available
Ratings
Meets Requirements
9.3
33
9.0
12,439
Ease of Use
9.5
34
9.1
12,710
Ease of Setup
9.3
29
8.8
7,300
Ease of Admin
9.4
27
9.1
5,501
Quality of Support
9.8
33
8.9
9,887
Has the product been a good partner in doing business?
9.9
28
9.1
5,316
Product Direction (% positive)
9.7
36
9.5
12,078
Features by Category
Tasks
Not enough data
9.3
7351
|
Verified
Not enough data
9.3
7345
|
Verified
Not enough data
9.2
7360
|
Verified
Not enough data
9.1
7124
|
Verified
Not enough data
8.4
6479
Not enough data
8.3
6284
Not enough data
8.9
7091
|
Verified
Not enough data
8.6
6572
Projects
Not enough data
9.1
6530
|
Verified
Not enough data
8.8
5967
|
Verified
Not enough data
8.2
5561
|
Verified
Not enough data
8.4
6157
|
Verified
Not enough data
8.7
6415
|
Verified
Not enough data
8.0
5476
|
Verified
Not enough data
8.4
5662
Not enough data
8.5
6031
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
5431
|
Verified
Not enough data
8.2
5129
|
Verified
Resource Management
Not enough data
8.2
5636
|
Verified
Not enough data
8.5
5785
|
Verified
Not enough data
8.7
6134
|
Verified
Project Monitoring
Not enough data
8.2
5100
|
Verified
Not enough data
8.3
5378
|
Verified
Not enough data
8.8
6303
|
Verified
Generative AI
Not enough data
7.2
2766
Not enough data
7.2
2746
Agentic AI - Project Management
Not enough data
6.7
603
Not enough data
6.9
602
Not enough data
6.8
615
Not enough data
6.7
598
Not enough data
6.7
596
Not enough data
6.7
595
Not enough data
6.7
598
Portfolio Management
Not enough data
8.5
816
Not enough data
8.8
821
Not enough data
8.3
795
Not enough data
8.0
788
Project Management
Not enough data
8.4
795
Not enough data
8.8
791
Not enough data
8.1
773
Resource Management
Not enough data
8.2
803
Not enough data
8.2
779
Not enough data
8.3
790
Data & Analytics
Not enough data
8.2
829
Not enough data
8.5
777
Not enough data
8.3
765
Not enough data
7.6
741
Strategy - Project and Portfolio Management
Not enough data
7.4
709
Not enough data
8.3
702
Not enough data
8.4
726
Not enough data
8.4
743
Not enough data
8.4
697
Not enough data
8.3
740
Not enough data
7.8
682
Not enough data
8.3
684
Not enough data
8.2
719
Not enough data
8.6
721
Setup
Not enough data
8.9
4489
Not enough data
8.9
4621
Not enough data
8.4
4263
Not enough data
8.9
4802
Management
Not enough data
8.8
4468
Not enough data
8.4
3822
Not enough data
8.2
3956
Generative AI
Not enough data
7.3
1883
Agentic AI - Workflow Management
Not enough data
6.6
324
Not enough data
6.7
325
Not enough data
6.6
320
Not enough data
6.6
319
Not enough data
6.7
321
Not enough data
6.6
322
Not enough data
6.7
324
Tasks
Not enough data
9.3
1271
Not enough data
9.0
1228
Not enough data
9.1
1248
Agentic AI - Kanban Project Management
Not enough data
7.1
51
Not enough data
7.2
52
Not enough data
7.3
50
Not enough data
6.7
50
Not enough data
6.8
50
Not enough data
6.7
50
Not enough data
6.7
50
Kanban Boards
Not enough data
8.8
1228
Not enough data
9.0
1259
Not enough data
9.0
1229
Planning
Not enough data
9.0
1268
Not enough data
8.6
1220
Not enough data
8.7
1201
Platform Basics
Not enough data
8.8
755
Not enough data
9.2
824
Not enough data
8.8
756
Not enough data
8.2
581
Not enough data
9.1
788
Not enough data
9.0
791
Content Planning
Not enough data
9.1
820
Not enough data
9.4
844
Not enough data
9.1
764
Marketing Campaign Performance
Not enough data
8.2
503
Not enough data
8.6
591
Agentic AI - Marketing Calendar
Not enough data
6.4
84
Not enough data
6.6
84
Not enough data
6.6
84
Not enough data
6.6
85
Other Features
Not enough data
8.4
641
Not enough data
8.3
533
Task Creation
Not enough data
9.3
6648
Not enough data
9.2
6708
Not enough data
9.0
6528
Not enough data
8.5
5758
Task Management
Not enough data
9.1
6459
Not enough data
9.2
6597
Not enough data
8.5
5809
Not enough data
8.7
5865
Generative AI
Not enough data
7.2
2674
Not enough data
7.2
2675
Automation
9.3
32
9.0
5159
9.2
33
8.9
5301
9.2
31
8.5
4608
Administration
9.2
32
8.6
4904
9.3
30
8.7
4632
9.7
32
9.3
4953
Project management
9.1
31
9.3
5292
8.2
28
8.6
4728
9.1
28
9.1
5048
9.7
30
8.9
4898
9.1
30
8.9
4831
8.3
23
Feature Not Available
9.1
28
8.9
5151
Workload
9.1
25
8.6
4585
9.3
31
9.0
5057
9.5
30
8.8
4654
9.0
24
8.6
4505
Communication & Collaboration
9.0
27
8.6
4636
9.0
29
8.6
4702
9.2
28
9.2
5104
Cost Management
8.6
23
8.2
3958
9.3
28
8.3
4054
8.7
23
8.0
3795
Integration
9.2
24
8.2
3849
9.3
27
8.0
3980
8.7
26
8.0
3779
Generative AI
7.8
10
7.3
2108
7.8
10
7.4
2118
Agentic AI - Work Management
Not enough data
6.6
457
Not enough data
6.8
458
Not enough data
6.7
459
Not enough data
6.6
459
Communication
Not enough data
Feature Not Available
Not enough data
8.6
4280
Not enough data
8.1
3753
Not enough data
Feature Not Available
Not enough data
8.2
3787
Content & Documents
Not enough data
8.8
4429
Not enough data
9.0
4568
Not enough data
8.6
4435
Not enough data
8.1
3745
Controls
Not enough data
8.6
4184
Not enough data
8.1
3627
Not enough data
8.8
4241
Not enough data
8.4
4148
Not enough data
8.1
3735
Project Management
Not enough data
9.4
4694
Not enough data
9.2
4610
Not enough data
9.2
4516
Not enough data
8.5
4148
Remote Collaboration
Not enough data
8.9
4223
Not enough data
9.0
4422
Not enough data
8.9
4336
Not enough data
7.6
3400
Generative AI
Not enough data
7.1
1889
Not enough data
7.2
1870
Agentic AI - Project Collaboration
Not enough data
6.6
333
Not enough data
6.6
328
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
6.9
56
Not enough data
7.0
56
Not enough data
7.3
55
Action Item Detection - AI Note-taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Transcription - AI Note-taking Software
Not enough data
Not enough data
Collaboration & Sharing - AI Note-taking Software
Not enough data
Not enough data
Language & Accent Support - AI Note-taking Software
Not enough data
Not enough data
Multi-Platform Integration - AI Note-taking Software
Not enough data
Not enough data
Privacy & Security Controls - AI Note-taking Software
Not enough data
Not enough data
Searchable Note Archives - AI Note-taking Software
Not enough data
Not enough data
Speaker Identification - AI Note-taking Software
Not enough data
Not enough data
Time Tracking
Not enough data
8.5
2546
Not enough data
9.1
2935
Not enough data
8.2
2274
Client Invoicing
Not enough data
7.4
2014
Not enough data
7.0
1898
Not enough data
7.8
2014
Mobile Time Tracking
Not enough data
8.6
2517
Administration
Not enough data
8.4
2401
Not enough data
9.1
2726
Not enough data
9.0
2791
Not enough data
8.3
2314
Not enough data
9.0
2668
Platform
Not enough data
8.7
2510
Not enough data
8.2
2249
Not enough data
8.2
2191
Not enough data
9.0
2667
Not enough data
8.3
2384
Not enough data
Feature Not Available
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SmartSuite and monday Work Management are categorized as Work Management
Unique Categories
SmartSuite has no unique categories
monday Work Management is categorized as Marketing Calendar, Kanban Project Management, Workflow Management, Project and Portfolio Management, Task Management, Time Tracking, Project Management, Marketing Resource Management, AI Agents For Business Operations, AI Customer Support Agents, AI Note-Taking Software, AI SDRs, and Project Collaboration
Reviews
Reviewers' Company Size
SmartSuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday Work Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Information Technology and Services
12.5%
Consulting
5.0%
Retail
5.0%
Computer Software
5.0%
Other
57.5%
Marketing and Advertising
14.0%
Information Technology and Services
6.0%
Computer Software
5.0%
Construction
3.8%
Non-Profit Organization Management
3.5%
Other
67.7%
Discussions
SmartSuite has no discussions with answers
Is it possible for you to have your own CRM on Monday?
5 Comments
G2
I wouldn’t recommend Monday.com for that requirement. The mission of Monday is to help you to better organize your tasks among your team. You can find many...Read more
How best to use Monday to manage social media campaigns and publications across multiple clients (for planning purposes in particular)?
2 Comments
KM
I want to increase the size of my Google Drive storage but it's free, because the 15 GB video and photo files currently have a large resolution, so in my...Read more
More than one owner of a task - can they share the one task item?
2 Comments
LR
Hi Jon - yes you can assign a task to more than one person. How I have done it in the past was to create additional "People" columns. Read more
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