SmartSuite

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237 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2019
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SmartSuite Reviews

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Profile Name
Star Rating
144
79
11
2
1
Jose  J.
JJ
Jose J.
VP of SalesSmall-Business (50 or fewer emp.)
11/11/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Excellent Innovation and an Easy UI for Building Complex Workflows

The platform’s capability for innovation is excellent. It helps me understand the system clearly and build complex workflows that align well with our company’s needs. The UI is also great and very easy to understand and use. This is especially important for us, since we operate in a very niche industry.
Verified User
A
Administrative Assistant
Mid-Market (51-1000 emp.)
3.5/5

The software is user-friendly and enhances teamwork by centralizing information, which has led to fewer emails exchanged within the organization. However, it lacks clarity in completion feedback, leaving submitters without details on what changes were made.

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Verified User
U
Senior Consultant
Enterprise (> 1000 emp.)
4.5/5

SmartSuite effectively consolidates projects, tasks, and processes, enhancing visibility and collaboration for teams. While it offers strong project management capabilities, users may find the initial setup and navigation somewhat challenging.

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HQ Location:
Newport Beach, US

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What is SmartSuite?

SmartSuite is an AI-native work platform that connects the workflows that run your business. You can think of SmartSuite as a Work Operating System (Work OS)—a unified foundation for data, automation, AI, permissions, and reporting that helps teams build, manage, and scale work across the organization.

 SmartSuite includes purpose-built solution suites across four core solution areas. Teams typically start in one area—and expand as workflows connect: Governance, Risk, Compliance and Resilience Unify risk, compliance, audit, third-party risk, operational resilience, business continuity, regulatory readiness, privacy, AI governance and ESG. IT Service Delivery Unify IT service management, incident response, service requests, asset management, and operational workflows—so teams resolve issues faster and deliver reliable services at scale. Project & Portfolio Management Unify portfolio reporting across projects and initiatives—so teams stay aligned on priorities and leaders can track progress against OKRs in real time. Business Operations Manage sales, marketing, product, operations, human resources, procurement, and more—across teams and departments.

Details

Year Founded
2019