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Compare Shopify Plus and Zuora 
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At a Glance
Market Segments
Small-Business (68.4% of reviews)
Mid-Market (52.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Shopify Plus
Star Rating
(784)4.4 out of 5
Market Segments
Small-Business (68.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shopify PlusZuora
Star Rating
(310)3.9 out of 5
Market Segments
Mid-Market (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZuoraShopify Plus vs Zuora
When assessing the two solutions, reviewers found Shopify Plus easier to use, set up, and administer. Reviewers also preferred doing business with Shopify Plus overall.
- Reviewers felt that Shopify Plus meets the needs of their business better than Zuora.
- When comparing quality of ongoing product support, reviewers felt that Shopify Plus is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shopify Plus over Zuora.
Pricing
Entry-Level Pricing
Shopify Plus
No pricing availableZuora
No pricing availableFree Trial
Shopify Plus
No trial information availableZuora
No trial information availableRatings
Meets Requirements
8.5
618
8.0
243
Ease of Use
9.0
621
7.6
241
Ease of Setup
8.7
440
7.0
133
Ease of Admin
8.8
387
7.7
132
Quality of Support
8.4
603
7.4
231
Has the product been a good partner in doing business?
8.5
383
7.9
133
Product Direction (% positive)
8.8
597
7.9
241
Features by Category
Configuration - cpq
Not enough data
8.3
13
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
8.1
14
Not enough data
7.6
14
Pricing
Not enough data
8.8
13
Not enough data
8.8
14
Not enough data
9.0
12
Not enough data
8.6
13
Not enough data
7.8
13
Not enough data
9.4
12
Quoting
Not enough data
8.8
12
Not enough data
8.5
12
Not enough data
8.5
13
Not enough data
9.0
13
Not enough data
9.0
12
Admin
Not enough data
8.3
10
Not enough data
8.7
10
Not enough data
8.0
9
Not enough data
8.3
9
Channels
Not enough data
7.5
10
Not enough data
8.2
10
Not enough data
8.5
11
Platform
Not enough data
8.5
10
Not enough data
9.1
9
Not enough data
9.2
8
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing and Payments
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.2
6
Revenue Recognition
Not enough data
8.3
5
Not enough data
8.1
7
Not enough data
8.8
7
Revenue Optimization
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
6.4
6
Not enough data
8.8
7
Billing
Not enough data
7.9
39
Not enough data
7.5
35
Not enough data
7.0
38
Not enough data
7.2
20
Dunning
Not enough data
7.4
27
Not enough data
7.6
17
Not enough data
7.8
18
Performance
Not enough data
8.0
26
Not enough data
7.4
30
Not enough data
7.4
31
Reporting
Not enough data
8.5
14
Not enough data
8.3
14
Not enough data
8.3
15
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Recognition
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.9
6
Revenue Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
8.4
20
Not enough data
8.9
20
Not enough data
9.1
20
Bill Processing
Not enough data
8.4
18
Not enough data
8.7
17
Not enough data
8.9
19
Integration
Not enough data
8.6
18
Not enough data
8.3
17
Not enough data
8.4
16
Agentic AI - Billing
Not enough data
5.7
5
Order Management
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.1
6
Not enough data
8.7
9
Products & Plans
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
7
Pricing
Not enough data
7.9
8
Not enough data
8.3
7
Not enough data
8.1
6
Revenue Management
Not enough data
8.1
7
Not enough data
8.7
5
Not enough data
8.3
6
Not enough data
8.1
8
Integration
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
9.2
6
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
7.8
247
Not enough data
7.9
261
Not enough data
7.9
250
Not enough data
8.2
280
Not enough data
8.2
270
Not enough data
Generative AI
7.4
213
Not enough data
7.6
207
Not enough data
Agentic AI - E-Commerce Platforms
7.0
27
Not enough data
7.4
28
Not enough data
7.6
27
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.7
27
Not enough data
Merchandising/Marketing
8.4
455
Not enough data
8.5
477
Not enough data
7.9
468
Not enough data
7.9
481
Not enough data
7.9
453
Not enough data
7.7
441
Not enough data
8.0
453
Not enough data
Product Catalog
8.4
468
Not enough data
8.3
459
Not enough data
8.1
451
Not enough data
7.8
380
Not enough data
Order Process
8.6
466
Not enough data
8.2
452
Not enough data
8.3
451
Not enough data
8.8
460
Not enough data
8.6
458
Not enough data
8.1
448
Not enough data
8.0
446
Not enough data
8.2
403
Not enough data
Multi-Channel Support
8.2
419
Not enough data
8.6
442
Not enough data
8.2
410
Not enough data
8.4
445
Not enough data
7.7
366
Not enough data
8.2
393
Not enough data
7.5
362
Not enough data
Platform
8.4
418
Not enough data
8.2
462
Not enough data
8.4
447
Not enough data
8.5
453
Not enough data
8.2
455
Not enough data
8.7
447
Not enough data
8.3
366
Not enough data
8.6
429
Not enough data
7.8
394
Not enough data
8.2
377
Not enough data
8.5
414
Not enough data
8.7
449
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transactions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.1
79
Not enough data
7.6
72
Not enough data
Omnichannel Features
8.4
76
Not enough data
8.2
75
Not enough data
7.9
77
Not enough data
8.1
79
Not enough data
8.0
76
Not enough data
8.7
81
Not enough data
7.5
75
Not enough data
Categories
Categories
Shared Categories
Shopify Plus and Zuora share no categories
Unique Categories
Shopify Plus is categorized as Omnichannel Commerce and E-Commerce Platforms
Reviews
Reviewers' Company Size
Shopify Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.2%
Apparel & Fashion
13.6%
Consumer Goods
7.4%
Information Technology and Services
5.8%
Health, Wellness and Fitness
5.1%
Other
46.9%
Computer Software
24.5%
Information Technology and Services
12.4%
Internet
6.9%
Marketing and Advertising
5.2%
Telecommunications
4.1%
Other
46.9%
Alternatives
Discussions
What differentiates Shopify Plus?
2 Comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 Comments
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 Comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more
Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?
1 Comment
PS
Hi Harish,
Thanks for your question! I'm a Senior Research Analyst for G2, and would be happy to help you out.
From the research I've done, it...Read more
Zuora has no more discussions with answers
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