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Compare RingEX and Sangoma Unified Communications Platform 
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At a Glance
Market Segments
Small-Business (57.2% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Starting at $17.99 1 User per month
RingEX
Star Rating
(1,256)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSangoma Unified Communications Platform
Star Rating
(254)4.2 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $17.99 1 User per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in call recording with a score of 9.0, while Switchvox follows closely with a score of 8.7. Reviewers mention that the clarity and ease of accessing recorded calls in RingEX significantly enhance their workflow.
- Reviewers mention that Switchvox shines in quality of support, scoring 8.7 compared to RingEX's 7.9. Users on G2 appreciate the responsiveness and helpfulness of Switchvox's support team, often highlighting their quick resolution times.
- G2 users note that RingEX offers superior mobile access with a score of 9.1, while Switchvox also performs well at 9.0. Users say that RingEX's mobile app provides a seamless experience for managing calls on the go, which is crucial for small businesses.
- Users report that Switchvox has a slight edge in ease of setup, scoring 8.2 compared to RingEX's 8.1. Reviewers mention that the straightforward installation process of Switchvox makes it easier for teams to get started without extensive IT support.
- Reviewers mention that RingEX's screen sharing feature is highly rated at 9.1, while Switchvox scores 7.7. Users say that the intuitive interface and reliability of RingEX's screen sharing capabilities enhance collaboration during meetings.
- Users on G2 highlight that Switchvox's conference calls feature is particularly strong, scoring 8.9 compared to RingEX's 8.6. Reviewers mention that the ability to easily manage large groups and the quality of audio during calls are standout features of Switchvox.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Sangoma Unified Communications Platform
Cloud
Starting at $17.99
1 User per month
Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term.
Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs.
*Pricing based on 5-year commitment
- DID, Unlimited Calling, SMS, e911
- Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
- Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more
Free Trial
RingEX
Free Trial is available
Sangoma Unified Communications Platform
Free Trial is available
Ratings
Meets Requirements
8.8
1,043
9.0
232
Ease of Use
8.6
1,058
8.5
233
Ease of Setup
8.2
644
8.2
195
Ease of Admin
8.3
564
8.6
195
Quality of Support
8.0
946
8.7
225
Has the product been a good partner in doing business?
8.3
554
8.8
191
Product Direction (% positive)
7.9
1,025
7.7
234
Features by Category
Documents
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Not enough data
Agentic AI - Online Fax
8.7
13
Not enough data
8.8
13
Not enough data
Sending
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Collaboration Tools
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Not enough data
Meeting Coordination
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Not enough data
Software Type
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Not enough data
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Platform
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
224
Not enough data
8.7
222
Not enough data
Basic Communication - Cloud PBX
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
Platform Basics - VoIP Providers
8.4
91
Not enough data
9.0
97
8.3
5
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.1
83
Not enough data
Basic Communication
9.0
494
|
Verified
9.3
193
|
Verified
8.3
394
|
Verified
8.3
28
|
Verified
8.7
421
|
Verified
7.6
51
|
Verified
8.2
365
|
Verified
7.6
25
|
Verified
8.5
429
|
Verified
8.9
160
|
Verified
9.0
436
|
Verified
9.5
183
|
Verified
Agentic AI - VoIP Providers
8.0
56
Feature Not Available
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Feature Not Available
Access
8.2
382
|
Verified
7.9
74
|
Verified
8.4
397
|
Verified
8.3
104
|
Verified
8.6
424
8.3
66
Advanced Features
8.3
443
8.5
182
|
Verified
8.4
406
|
Verified
8.8
152
|
Verified
9.1
463
|
Verified
9.1
143
Agentic AI - UCaaS Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and Sangoma Unified Communications Platform are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
RingEX is categorized as Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Sangoma Unified Communications Platform has no unique categories
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sangoma Unified Communications Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.8%
Other
70.3%
Hospital & Health Care
7.4%
Health, Wellness and Fitness
5.0%
Financial Services
5.0%
Non-Profit Organization Management
4.5%
Insurance
4.5%
Other
73.6%
Alternatives
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Sangoma Unified Communications Platform has no discussions with answers
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