# RingEX vs Sangoma Unified Communications Platform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in providing a seamless communication experience, with users appreciating its ability to consolidate outgoing calls, video meetings, and internal messaging into one platform. One user highlighted, "I love RingEX because it keeps communication in one place without needing multiple apps."
- **Users say** that Sangoma Unified Communications Platform is effective for team collaboration, particularly for businesses with both in-house and remote teams. Reviewers noted that it "makes it easy to connect our teams" and integrates various communication channels for smooth interactions.
- **According to verified reviews** , RingEX has a significantly higher overall satisfaction score, reflecting its strong performance in user experience and support. Users have praised the platform for its "great tech support" and ease of use, making it a preferred choice for many small businesses.
- **Reviewers mention** that while Sangoma offers a competitive entry-level price, RingEX's higher pricing is justified by its robust features and user satisfaction. Users appreciate the value of RingEX, stating that it provides convenience and privacy, especially for professionals like physicians who rely on secure communication.
- **G2 reviewers highlight** that RingEX has a more extensive user base, with a total of 1,316 reviews compared to Sangoma's 240. This larger volume of feedback contributes to a more reliable understanding of user experiences and satisfaction levels, reinforcing RingEX's reputation as a leading choice in the VoIP market.
- **Users report** that while both platforms offer solid features for video calls and messaging, RingEX stands out with its higher ratings in instant messaging and screen sharing. One user noted, "I use it for video conference calls every Monday and Friday," showcasing its effectiveness in facilitating regular team meetings.



| | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 1,367 | 252 | 
| **Largest Market Segment** | Small-Business (58.2% of reviews) | Small-Business (50.6% of reviews) | 
| **Entry Level Price** | $30.00 1 User Per Month | Starting at $17.99 1 User per month | 

---
## Top Pros & Cons

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Customer Service (49 reviews)
- Complex Processes (44 reviews)

### Sangoma Unified Communications Platform

Pros:
- Ease of Use (8 reviews)
- Business Tools (4 reviews)

Cons:
- Complex Processes (3 reviews)
- Difficult Settings Management (2 reviews)

---
## Ratings Comparison
| Rating | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1115 reviews) | 9.0 (229 reviews) | 
  | **Ease of Use** | 8.6 (1131 reviews) | 8.5 (230 reviews) | 
  | **Ease of Setup** | 8.2 (714 reviews) | 8.1 (192 reviews) | 
  | **Ease of Admin** | 8.3 (633 reviews) | 8.6 (195 reviews) | 
  | **Quality of Support** | 8.0 (1017 reviews) | 8.7 (222 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (622 reviews) | 8.8 (191 reviews) | 
  | **Product Direction (% positive)** | 7.9 (1088 reviews) | 7.6 (231 reviews) | 

---
## Pricing

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

### Sangoma Unified Communications Platform

#### Entry-Level Pricing

Plan: Cloud

Price: Starting at $17.99 1 User per month

Description: Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term. 

Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs. 

*Pricing based on 5-year commitment

Key Features:
- DID, Unlimited Calling, SMS, e911 
- Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
- Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more

[Browse all 3 editions](https://www.g2.com/products/sangoma-unified-communications-platform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.7/10 | 183 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Documents

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Editing** | Feature Not Available | Not enough data | 
| **Document Signature ** | 7.3 (149 reviews) | Not enough data | 
| **Storage** | 8.1 (157 reviews) | Not enough data | 

#### Agentic AI - Online Fax

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (11 reviews) | Not enough data | 

#### Sending

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Fax Number** | 9.1 (173 reviews) | Not enough data | 
| **Existing Numbers** | 9.1 (170 reviews) | Not enough data | 
| **Cross-Platform Sending** | 8.9 (158 reviews) | Not enough data | 
| **Unlimited Sending** | 9.2 (161 reviews) | Not enough data | 
| **Contact Management** | 8.9 (165 reviews) | Not enough data | 
| **Alerts** | 9.1 (165 reviews) | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.3/10 | 106 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Host Tools

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Branding** | 8.5 (76 reviews) | Not enough data | 
| **Role-based Access** | 8.7 (81 reviews) | Not enough data | 
| **Recording** | 9.0 (91 reviews) | Not enough data | 

#### Attendee Tools

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Registration** | 8.7 (85 reviews) | Not enough data | 
| **Attendee Live Chat** | 8.9 (85 reviews) | Not enough data | 
| **Polls and Surveys** | 8.1 (68 reviews) | Not enough data | 

#### Post-Event Tools

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Event Analytics** | 8.5 (65 reviews) | Not enough data | 
| **Attendee Reports** | 8.3 (68 reviews) | Not enough data | 

#### Integrations

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Social Media Integration** | 8.1 (59 reviews) | Not enough data | 
| **Software Integrations** | 8.4 (66 reviews) | Not enough data | 

#### Agentic AI - Webinar

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (8 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.9/10 | 300 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Collaboration Tools

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Screen Sharing** | 9.1 (254 reviews) | Not enough data | 
| **Presentations** | 9.1 (141 reviews) | Not enough data | 
| **Whiteboarding** | 8.6 (116 reviews) | Not enough data | 
| **Live Chat** | 8.9 (140 reviews) | Not enough data | 
| **Hand Raising** | 9.1 (122 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Scheduling** | 8.8 (243 reviews) | Not enough data | 
| **Recording** | 9.1 (235 reviews) | Not enough data | 
| **Participant Permissions** | 8.9 (223 reviews) | Not enough data | 
| **One-Click Join** | 9.0 (145 reviews) | Not enough data | 

#### Software Type

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Mobile** | 9.0 (245 reviews) | Not enough data | 
| **Browser Application** | 9.0 (143 reviews) | Not enough data | 
| **Desktop Application** | 9.2 (161 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (12 reviews) | Not enough data | 
| **Decision Making** | 8.3 (12 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.8/10 | 256 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Platform

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Omnichannel** | Feature Not Available | Not enough data | 
| **Mobile Access** | 9.0 (238 reviews) | Not enough data | 
| **Queue Management** | 8.7 (223 reviews) | Not enough data | 
| **Call Routing** | 9.1 (233 reviews) | Not enough data | 
| **Call Back** | 8.7 (220 reviews) | Not enough data | 
| **IVR** | 8.5 (213 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.7 (219 reviews) | Not enough data | 

#### Generative AI

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 

#### Workforce Management

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Call Monitoring** | 8.8 (222 reviews) | Not enough data | 
| **Performance Evaluation** | 8.6 (216 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (22 reviews) | Not enough data | 

#### Administrative

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Call Recording** | 8.8 (226 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (223 reviews) | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.8/10 | 64 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Call Management** | 8.9 (59 reviews) | Not enough data | 
| **Communication Management** | 8.9 (58 reviews) | Not enough data | 
| **Scalability** | 9.1 (56 reviews) | Not enough data | 
| **Integrations** | 8.3 (57 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.1 (58 reviews) | Not enough data | 
| **Accessibility** | 8.8 (55 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Security and Compliance** | 8.7 (52 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.5 (55 reviews) | Not enough data | 
| **Support and Reliability** | 8.6 (54 reviews) | Not enough data | 
| **Automated attendant** | 8.9 (54 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.4/10 | 580 |
| **Sangoma Unified Communications Platform** | 8.5/10 | 206 |

#### Platform Basics - VoIP Providers

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (96 reviews) | Not enough data | 
| **Call Management** | 8.7 (118 reviews) | Not enough data | 
| **Network monitoring** | 8.4 (87 reviews) | Not enough data | 
| **Integrations** | 8.0 (104 reviews) | Not enough data | 
| **Virtual PBX** | 8.0 (82 reviews) | Not enough data | 
| **SIP trunking services** | 8.1 (80 reviews) | Not enough data | 

#### Basic Communication

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Phone Calls** | 9.1 (535 reviews) ✓ Verified | 9.3 (191 reviews) ✓ Verified | 
| **Video Calls** | 8.3 (399 reviews) ✓ Verified | 8.3 (26 reviews) ✓ Verified | 
| **Instant Messaging** | 8.7 (435 reviews) ✓ Verified | 7.6 (49 reviews) ✓ Verified | 
| **Screen Sharing** | 8.2 (362 reviews) ✓ Verified | 7.6 (23 reviews) ✓ Verified | 
| **Conference Calls** | 8.6 (429 reviews) ✓ Verified | 8.9 (158 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.0 (439 reviews) ✓ Verified | 9.5 (181 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (52 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.1 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (52 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (51 reviews) | Feature Not Available | 

#### Access

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Software Pairing** | 8.2 (380 reviews) ✓ Verified | 7.9 (72 reviews) ✓ Verified | 
| **Browser Extension** | 8.4 (394 reviews) ✓ Verified | 8.2 (102 reviews) ✓ Verified | 
| **Individual Download** | 8.6 (426 reviews) | 8.3 (64 reviews) | 

#### Advanced Features

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Hold Music** | 8.3 (446 reviews) | 8.5 (180 reviews) ✓ Verified | 
| **Automated Attendants** | 8.4 (406 reviews) ✓ Verified | 8.8 (150 reviews) ✓ Verified | 
| **VOiP Number** | 9.0 (472 reviews) ✓ Verified | 9.1 (142 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.5/10 | 71 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | Not enough data | 
| **Native VoIP** | 8.7 (53 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 8.2 (18 reviews) | Not enough data | 

#### Features

| Feature | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Voicemail to Email** | 8.8 (57 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.6 (53 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 8.5 (52 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.6 (53 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 8.2 (49 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to RingEX (5):** [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | RingEX | Sangoma Unified Communications Platform | 
|---|---|---|
| **Small-Business** | 58.2% | 50.6% | 
| **Mid-Market** | 35.1% | 47.7% | 
| **Enterprise** | 6.7% | 1.7% | 

### By Industry

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.9%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.5%
- **Construction:** 3.5%
- **Other:** 51.9%

#### Sangoma Unified Communications Platform

- **Hospital & Health Care:** 7.5%
- **Health, Wellness and Fitness:** 5.0%
- **Financial Services:** 5.0%
- **Non-Profit Organization Management:** 4.6%
- **Insurance:** 4.6%
- **Information Technology and Services:** 3.8%
- **Computer Software:** 3.8%
- **Retail:** 3.8%
- **Wholesale:** 3.3%
- **Construction:** 3.3%
- **Other:** 55.2%

---
## Alternatives

### Alternatives to RingEX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)

### Alternatives to Sangoma Unified Communications Platform

- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)

---
## Top Discussions

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

### Sangoma Unified Communications Platform

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ringex-vs-sangoma-unified-communications-platform)