Link copied to clipboard # RingEX vs Sangoma Unified Communications Platform Comparison - What are their main differences? Share [ Export ](/compare/ringex/sangoma-unified-communications-platform/export.csv) RingEXSangoma Unified...[+ Add Product](#) Pricing **RingEX** Free Trial **$30.00** 1 User Per Month · Core **$35.00** 1 User Per Month · Advanced **$45.00** 1 User Per Month · Ultra **Sangoma Unified Communications Platform** Free Trial **Starting at $17.99** 1 User per month · Cloud **Starting at $17.99** 1 User per month · Hybrid **Contact Us** · On-Premises **Pricing Insights** from reviews Perceived Cost **RingEX** $$$$$ **Sangoma Unified Communications Platform** $$$$$ Average Discount **RingEX** 11%3% more **Sangoma Unified Communications Platform** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **RingEX** 6 months Based on 100 responses **Sangoma Unified Communications Platform** 6 months Based on 100 responses Return on Investment **RingEX** 6 months Based on 100 responses **Sangoma Unified Communications Platform** 6 months Based on 100 responses ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") ![Sangoma Unified Communications Platform](https://images.g2crowd.com/uploads/product/hd_favicon/7f6b22ee28f9f0438e326f743d0e736c/sangoma-unified-communications-platform.svg "Sangoma Unified Communications Platform") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **RingEX** [ Ease of Use (216) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778475&qs=pros-and-cons#reviews)[ Customer Support (127) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778227&qs=pros-and-cons#reviews)[ Poor Customer Support (55) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1779082&qs=pros-and-cons#reviews)[ Complex Processes (49) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778806&qs=pros-and-cons#reviews) **Sangoma Unified Communications Platform** [ Ease of Use (8) ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?filters%5Bsentiment_snippet%5D=2124622&qs=pros-and-cons#reviews)[ Business Tools (4) ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?filters%5Bsentiment_snippet%5D=2224725&qs=pros-and-cons#reviews)[ Complex Processes (3) ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?filters%5Bsentiment_snippet%5D=2124547&qs=pros-and-cons#reviews)[ Difficult Settings Management (2) ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?filters%5Bsentiment_snippet%5D=2268373&qs=pros-and-cons#reviews) Integrations **RingEX** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b832fe9bb15e5e18b6852a303b57d40/box.jpg "Product Avatar Image") Box ](https://www.g2.com/products/box/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image") Dropbox ](https://www.g2.com/products/dropbox/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ View all ](https://www.g2.com/products/ringex/integrations) **Sangoma Unified Communications Platform** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_818d90027973233a6e6244ab315082ab/microsoft-dynamics-365-connector.png "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ Poly.AI ](https://www.g2.com/products/poly-ai/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b3c9fa58e114b22449fe89ade77d91f/salesforce-crm-connector.jpg "Product Avatar Image") Salesforce CRM Connector ](https://www.g2.com/products/salesforce-crm-connector/reviews)[ View all ](https://www.g2.com/products/sangoma-unified-communications-platform/integrations) Screenshots **RingEX** ![RingEX screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/58552/1.JPG) **Sangoma Unified Communications Platform** No screenshot available **Ratings** from reviews Meets Requirements **RingEX** **8.8** /10 Based on 1,244 responses **Sangoma Unified Communications Platform** **9.0** /10 Based on 229 responses Ease of Use **RingEX** **8.6** /10 Based on 1,264 responses **Sangoma Unified Communications Platform** **8.5** /10 Based on 230 responses Ease of Setup **RingEX** **8.2** /10 Based on 841 responses **Sangoma Unified Communications Platform** **8.1** /10 Based on 192 responses Ease of Admin **RingEX** **8.3** /10 Based on 714 responses **Sangoma Unified Communications Platform** **8.6** /10 Based on 195 responses Quality of Support **RingEX** **8.1** /10 Based on 1,145 responses **Sangoma Unified Communications Platform** **8.7** /10 Based on 222 responses Has the product been a good partner in doing business? **RingEX** **8.3** /10 Based on 701 responses **Sangoma Unified Communications Platform** **8.8** /10 Based on 191 responses Product Direction (% positive) **RingEX** **8.0** /10 Based on 1,192 responses **Sangoma Unified Communications Platform** **7.6** /10 Based on 231 responses **Features** ratings from reviews VoIP Providers **8.9** /10 Based on 766 responses **8.5** /10 Based on 206 responses Online Fax **8.8** /10 Based on 215 responses Not enough data Webinar **8.4** /10 Based on 109 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Conversation Intelligence **9.3** /10 Based on 28 responses Not enough data Video Conferencing **9.0** /10 Based on 316 responses Not enough data Call Center Infrastructure (CCI) **8.8** /10 Based on 271 responses Not enough data Cloud PBX Platforms **8.9** /10 Based on 105 responses Not enough data UCaaS Platforms **9.4** /10 Based on 101 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 57.1% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 7.1% Small-Business(50 or fewer emp.) 57.1% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 7.1% Small-Business(50 or fewer emp.) 50.6% Mid-Market(51-1000 emp.) 47.7% Enterprise(\> 1000 emp.) 1.7% Small-Business(50 or fewer emp.) 50.6% Mid-Market(51-1000 emp.) 47.7% Enterprise(\> 1000 emp.) 1.7% **Reviewers' Industry** [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews) RingEX Computer Software 9.2% Information Technology and Services 6.0% Insurance 5.2% Financial Services 5.0% Staffing and Recruiting 4.4% Other 70.2% [![Sangoma Unified Communications Platform](https://images.g2crowd.com/uploads/product/hd_favicon/7f6b22ee28f9f0438e326f743d0e736c/sangoma-unified-communications-platform.svg "Sangoma Unified Communications Platform")](https://www.g2.com/products/sangoma-unified-communications-platform/reviews) Sangoma Unified Communications Platform Hospital & Health Care 7.5% Health, Wellness and Fitness 5.0% Financial Services 5.0% Non-Profit Organization Management 4.6% Insurance 4.6% Other 73.2% Alternatives **RingEX Alternatives** ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") [ CloudTalk ](/products/cloudtalk/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) **Sangoma Unified Communications Platform Alternatives** ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") [ GoTo Connect ](/products/goto-connect/reviews) ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") [ Dialpad Connect ](/products/dialpad-connect/reviews) ![Vonage Business Communications](https://images.g2crowd.com/uploads/product/hd_favicon/d9a7c4d42111054e8f19a3e05fd07533/vonage-business-communications.svg "Vonage Business Communications") [ Vonage Business Communications ](/products/vonage-business-communications/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ## RingEX vs Sangoma Unified... FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between RingEX vs Sangoma Unified...? RingEX and Sangoma Unified Communications Platform are both highly rated VoIP providers for small businesses, but RingEX stands out for its reliability and breadth of features, while Sangoma Unified... is noted for its customizability and ease of use. | [RingEX](https://www.g2.com/products/ringex/reviews) | [Sangoma Unified...](https://www.g2.com/products/sangoma-unified-communications-platform/reviews) | | --- | --- | | 4.2/5 (1436 reviews) | 4.2/5 (252 reviews) | | Small-Business | Small-Business | | 8.2 | 8.1 | | 8.0 | 8.7 | | Reliability (107 all-time mentions) | Ease of Use (8 all-time mentions) | ### How do the pricing models of RingEX and Sangoma Unified... compare? RingEX and Sangoma Unified Communications Platform are rated similarly on value, with recent reviews highlighting both as somewhat expensive but reliable choices. - **RingEX:** Reviewers frequently mention that RingEX is "a bit pricey for small teams" and that add-ons can increase the bill, but they also note significant cost savings compared to legacy systems and appreciate the clarity of the pricing structure. - **Sangoma Unified...:** Recent reviews describe Sangoma Unified... as "pricier than a few other service providers with much of the same products and features," but reliability and feature set are cited as reasons for staying with the platform. ### What are the best alternatives to RingEX and Sangoma Unified...? The top three alternatives to RingEX and Sangoma Unified Communications Platform are CloudTalk, Genesys Cloud CX, and GoTo Connect. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1436 reviews) | Small-Business | "A bit pricey for small teams"; cost savings over legacy systems | Reliability (107 all-time mentions) | | [Sangoma Unified...](https://www.g2.com/products/sangoma-unified-communications-platform/reviews) | 4.2/5 (252 reviews) | Small-Business | Pricier than some competitors, but reliable | Ease of Use (8 all-time mentions) | | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1851 reviews) | Small-Business | — | — | | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558 reviews) | Mid-Market | — | — | | [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) | 4.4/5 (1415 reviews) | Small-Business | — | — | ### Which VoIP Providers features should I prioritize when comparing RingEX and Sangoma Unified...? Buyers comparing RingEX and Sangoma Unified Communications Platform should prioritize reliability, ease of use, feature abundance, customizability, and support quality. - **Reliability:** RingEX: 107 all-time mentions; Sangoma Unified...: 4 all-time mentions. - **Ease of Use:** RingEX: 8.6; Sangoma Unified...: 8.5; Sangoma Unified... also has 8 all-time mentions for ease of use. - **Feature Abundance:** Sangoma Unified...: 3 all-time mentions; RingEX: 30 all-time mentions for limited features. - **Customizability:** Sangoma Unified...: Recent reviews highlight customizability and nuanced deployment options. - **Support Quality:** RingEX: 8.0; Sangoma Unified...: 8.7. ### What are the pros and cons of RingEX vs Sangoma Unified...? RingEX is most frequently praised for its reliability, while Sangoma Unified Communications Platform is highlighted for its ease of use and customizability. - **RingEX strengths:** Reliability (107 all-time mentions), strong integration options, centralized communication, and robust mobile and desktop experiences. - **RingEX trade-offs:** Limitations (38 all-time mentions), limited features (30 all-time mentions), expensive (23 all-time mentions), high cost (21 all-time mentions), and a learning curve for advanced features. - **Sangoma Unified... strengths:** Ease of use (8 all-time mentions), business tools (4), reliability (4), feature abundance (3), flexibility (3), and customizability in deployment. - **Sangoma Unified... trade-offs:** Complex processes (3 all-time mentions), difficult settings management (2), expensive (2), high cost (2), lack of intuitiveness (2), and some mobile and desktop app limitations. ### Is RingEX or Sangoma Unified... better for small businesses? Both RingEX and Sangoma Unified Communications Platform are primarily used by small businesses, but RingEX receives more frequent praise for reliability and ease of onboarding in recent small-business reviews. - **RingEX:** Small-Business segment; reviewers highlight straightforward onboarding, strong support, and reliability for distributed and remote teams. - **Sangoma Unified...:** Small-Business segment; reviewers note ease of use and customizability, but also mention setup complexity and some app limitations. ### Which VoIP Providers platform has better integrations? RingEX is favored for integrations, with reviewers citing a broader range of integration options and positive experiences connecting with other business tools. - **RingEX:** Recent reviews mention integrations with CRMs, ERPs, Google, Microsoft, and HubSpot, with positive sentiment around the breadth and utility of these integrations. - **Sangoma Unified...:** Reviewers mention CRM integration and API availability, but with less frequency and detail than RingEX. ### How do RingEX and Sangoma Unified... compare on customer support? Sangoma Unified Communications Platform scores higher on Quality of Support (8.7 vs 8.0), indicating a stronger support experience according to G2 reviewers. - **RingEX:** Reviewers describe support as generally responsive and helpful, with some noting quick ticket resolution and thorough onboarding materials, though a few mention inconsistent experiences. - **Sangoma Unified...:** Reviewers consistently praise support for being prompt, knowledgeable, and helpful, with multiple mentions of positive troubleshooting and setup assistance. ### Which is easier to implement, RingEX or Sangoma Unified...? RingEX and Sangoma Unified Communications Platform score within a tenth of a point on Ease of Setup (8.2 vs 8.1), indicating near-parity in implementation experience. - **RingEX:** Reviewers frequently describe setup as straightforward, with onboarding and training materials making the transition easy for small teams, though some note a learning curve for advanced features. - **Sangoma Unified...:** Reviewers mention simple setup for cloud deployments and ease of use for non-technical staff, but note that on-premise setup can be laborious and complex for detailed configurations. ### Which product has better Mobile? RingEX is more frequently praised for its mobile capabilities, with reviewers highlighting strong mobile and desktop experiences and robust app functionality. - **RingEX:** Mobile is a recurring theme in recent reviews, with positive sentiment around the ability to manage calls, texts, and meetings from mobile devices; reviewers note the mobile app is reliable and supports remote work. - **Sangoma Unified...:** Reviewers mention that the mobile app is functional but less advanced than the desktop version, with requests for performance improvements and additional controls.