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Compare Reputation and Zoho Social 
Featured Products
At a Glance
Market Segments
Mid-Market (45.1% of reviews)
Small-Business (87.8% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Reputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationZoho Social
Star Rating
(2,841)4.6 out of 5
Market Segments
Small-Business (87.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Social excels in user experience, particularly with its intuitive UI design. Users appreciate how easy it is for team members to schedule and manage social media accounts, making it a great choice for those who prioritize simplicity and efficiency.
- According to verified reviews, Reputation shines in its ability to centralize customer ratings and reviews from various platforms like Facebook and Google. Users highlight the real-time review monitoring system, which helps businesses maintain their reputation effectively.
- Users say that Zoho Social's comprehensive features, such as the ability to post across multiple platforms simultaneously, significantly enhance productivity. This feature is particularly praised by users managing multiple accounts, making it a strong contender for small businesses.
- Reviewers mention that while Reputation offers robust review tracking capabilities, it sometimes struggles with configuration challenges, which can hinder its usability for some users. This feedback suggests that potential buyers should consider their specific workflow needs before choosing this platform.
- G2 reviewers highlight that both products have similar star ratings, but Zoho Social's higher G2 Score indicates greater overall satisfaction among users. This suggests that Zoho Social may provide a more reliable experience based on a larger volume of recent reviews.
- Users report that while Reputation provides timely alerts for new customer reviews, Zoho Social's ease of setup and administration is a standout feature, with many users noting how quickly they could get started without extensive training.
Pricing
Entry-Level Pricing
Reputation
No pricing availableZoho Social
FREE
$0.00
(Forever free. No ads, of course.)
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
Free Trial
Reputation
No trial information availableZoho Social
Free Trial is available
Ratings
Meets Requirements
9.1
1,945
8.9
2,349
Ease of Use
9.0
1,986
9.2
2,363
Ease of Setup
8.7
1,104
9.3
1,618
Ease of Admin
8.9
876
9.2
1,496
Quality of Support
8.9
1,735
8.7
1,908
Has the product been a good partner in doing business?
8.9
874
9.0
1,383
Product Direction (% positive)
8.9
1,920
9.3
2,280
Features by Category
Social Analytics
8.3(won by 0.2)
235
8.1
699
8.5(tied score)
239
8.5(tied score)
896
8.7
246
8.8(won by 0.1)
938
8.4(won by default)
204
Feature Not Available
8.4
209
8.5(won by 0.1)
767
8.1
170
8.3(won by 0.2)
191
8.3(won by 0.3)
188
8.0
182
Reports & Dashboards
8.7(won by 0.2)
250
8.5
821
8.8(won by 0.1)
247
8.7
807
8.7
232
8.8(won by 0.1)
849
8.2(won by 0.3)
158
7.9
181
Agentic AI - Social Media Analytics
Not enough data
8.3(won by default)
19
Not enough data
8.2(won by default)
17
Not enough data
8.2(won by default)
18
Not enough data
8.1(won by default)
18
Not enough data
8.3(won by default)
18
Listing Management
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Not enough data
Performance
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
Local Search Optimization
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
237
Not enough data
Content & Collaboration
8.8
386
9.1
515
8.4
366
8.6
476
8.4
321
8.8
459
8.4
323
8.6
422
8.7
369
8.9
443
8.3
312
8.5
381
Social Management
8.6
420
Feature Not Available
8.7
428
Feature Not Available
8.5
376
Feature Not Available
8.7
420
Feature Not Available
8.3
346
Feature Not Available
8.3
297
8.8
379
8.2
181
8.6
233
Agentic AI - Social Media Management
6.0
15
7.7
61
6.4
16
7.9
59
6.1
16
8.3
59
6.7
16
8.1
57
6.1
16
8.2
56
6.6
16
7.9
58
6.8
16
8.2
55
Analytics
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Not enough data
Customization
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Collection
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Not enough data
Agentic AI - Review Management
5.8
18
Not enough data
5.8
19
Not enough data
Moderation
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
Use Cases
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Not enough data
Administration
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Not enough data
Display Options
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Not enough data
Generative AI
6.6
18
Not enough data
Monitoring & Listening
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Not enough data
Channels
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Not enough data
Insight
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Consumer Intelligence
9.0
1042
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1001
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Not enough data
Media Monitoring
8.6
960
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
Not enough data
In-House Management
Feature Not Available
Not enough data
8.5
847
Not enough data
Generative AI
7.9
393
Not enough data
Agentic AI - Online Reputation Management
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation and Zoho Social are categorized as Social Media Analytics, Social Media Suites, and Social Media Management
Unique Categories
Zoho Social has no unique categories
Reviews
Reviewers' Company Size
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.3%
Marketing and Advertising
14.1%
Information Technology and Services
6.9%
Real Estate
3.5%
Education Management
3.2%
Retail
3.1%
Other
69.1%
Discussions
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
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