Compare Relay.app and Zapier 
Featured Products
At a Glance
Market Segments
Small-Business (86.1% of reviews)
Small-Business (71.0% of reviews)
Entry-Level Pricing
Free
Free
Relay.app
Star Rating
(83)4.9 out of 5
Market Segments
Small-Business (86.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansZapier
Star Rating
(1,926)4.5 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zapier excels in user satisfaction, with many praising its practical applications for automating tasks. One user highlighted how it transformed their hiring process from manual to automated, making it a go-to for small businesses looking to streamline operations.
- Users say Relay.app stands out for its simplicity and ease of use, particularly in educational settings. Reviewers appreciate its ability to break down complex tasks into clear, manageable steps, making it ideal for teaching students about AI agents without security concerns.
- Reviewers mention that Zapier's implementation process is quick and intuitive, with many users noting the effectiveness of its onboarding wizard. This feature helps new users get started with automations seamlessly, which is a significant advantage for those new to integration platforms.
- According to verified reviews, Relay.app shines in its support quality, with users rating it highly for responsiveness and helpfulness. This level of support can be crucial for users who may need assistance in navigating the platform or troubleshooting issues.
- G2 reviewers highlight that while Zapier offers a broader range of integrations and automation capabilities, Relay.app's chat feature allows users to create workflows simply by describing their needs. This unique approach can be particularly beneficial for users who prefer a more conversational interface.
- Users report that while both platforms offer free entry-level pricing, Zapier's extensive library of pre-built connectors and automations gives it an edge for users looking to quickly implement solutions without extensive setup, making it a favorite among small businesses.
Pricing
Entry-Level Pricing
Zapier
Free
Free
For individuals starting out with automation.
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor
Free Trial
Relay.app
Free Trial is available
Zapier
Free Trial is available
Ratings
Meets Requirements
9.0
58
9.0
1,625
Ease of Use
9.5
73
8.6
1,656
Ease of Setup
9.5
71
8.6
1,141
Ease of Admin
9.1
23
8.8
762
Quality of Support
9.7
50
8.4
1,346
Has the product been a good partner in doing business?
9.6
23
8.8
713
Product Direction (% positive)
10.0
59
8.9
1,581
Features by Category
Development
9.6
38
9.1
689
8.2
34
8.3
359
|
Verified
9.4
38
9.0
439
|
Verified
9.1
37
9.1
473
|
Verified
8.6
32
8.5
363
|
Verified
9.2
29
8.7
349
8.7
28
8.0
317
Management
8.9
34
8.7
376
|
Verified
9.2
31
8.5
375
|
Verified
9.4
31
8.6
354
|
Verified
9.0
31
8.6
348
|
Verified
8.5
28
8.4
322
Security
8.8
30
8.7
327
|
Verified
9.1
30
8.8
330
|
Verified
8.8
29
8.7
322
|
Verified
Integration Options
8.6
29
8.7
320
|
Verified
8.5
27
8.4
314
|
Verified
8.3
27
8.0
307
|
Verified
8.5
27
8.0
292
|
Verified
Deployment
8.1
26
8.1
289
9.1
27
8.6
301
Customization - AI Agent Builders
Not enough data
8.5
42
Not enough data
8.5
40
Not enough data
8.2
39
Functionality - AI Agent Builders
Not enough data
8.5
41
Not enough data
8.2
38
Not enough data
8.2
37
Not enough data
7.9
37
Data and Analytics - AI Agent Builders
Not enough data
7.8
38
Not enough data
7.6
36
Not enough data
7.9
34
Integration - AI Agent Builders
Not enough data
8.9
43
Not enough data
8.7
38
Not enough data
8.7
36
Not enough data
8.6
40
Workflow Design & Integration - AI Orchestration
Not enough data
8.4
24
Not enough data
9.2
24
Not enough data
8.3
25
Not enough data
8.8
24
Not enough data
8.0
23
Not enough data
8.2
23
Performance Optimization & Analytics - AI Orchestration
Not enough data
7.2
23
Not enough data
7.2
24
Not enough data
7.5
23
Not enough data
7.0
23
Not enough data
7.1
23
Not enough data
7.3
22
Governance & Compliance Controls - AI Orchestration
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
7.6
22
Not enough data
7.3
21
Not enough data
7.3
22
Agentic AI - Productivity Bots
Not enough data
8.3
104
Not enough data
8.8
111
Not enough data
7.6
89
Not enough data
7.6
91
Categories
Categories
Shared Categories
Relay.app and Zapier are categorized as AI Agent Builders and iPaaS
Reviews
Reviewers' Company Size
Relay.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zapier
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
24.0%
Computer Software
13.3%
Marketing and Advertising
9.3%
Information Technology and Services
5.3%
Non-Profit Organization Management
4.0%
Other
44.0%
Marketing and Advertising
16.7%
Information Technology and Services
10.1%
Computer Software
9.4%
Real Estate
3.9%
Internet
3.8%
Other
56.2%
Discussions
Relay.app has no discussions with answers
What is the best way to implement this system in a small business?
3 Comments
G2
The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
Read more
What is Zapier used for?
3 Comments
SB
Zapier is the information superhighway for your data. It has become the productivity tool of choice for small to large businesses. Connecting your current...Read more
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