Introducing G2.ai, the future of software buying.Try now
Compare Relay.app and Zapier 
Featured Products
At a Glance
Market Segments
Small-Business (84.7% of reviews)
Small-Business (70.3% of reviews)
Entry-Level Pricing
Free
Free
Relay.app
Star Rating
(76)4.9 out of 5
Market Segments
Small-Business (84.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansZapier
Star Rating
(1,788)4.5 out of 5
Market Segments
Small-Business (70.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zapier excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Relay.app. Users appreciate its ability to automate repetitive tasks and seamlessly connect various applications, which helps streamline workflows and save time.
- Users say that Relay.app shines in its user-friendly interface, particularly for creating workflows through a chat interface. One reviewer highlighted how they were able to create a "law office" workflow that outperformed their lawyer's own efforts, showcasing the platform's potential for innovative solutions.
- Reviewers mention that Zapier's drag-and-drop functionality makes building automations intuitive and straightforward. Users find the clear explanations and testing features particularly helpful, making it easy to understand and implement complex workflows.
- According to verified reviews, Relay.app offers a simple setup process that users find appealing. Many have noted that the initial configuration is straightforward, allowing them to quickly start automating tasks, such as sorting emails and managing candidate data during hiring processes.
- Users highlight that while Relay.app has a higher rating for ease of use and setup, Zapier's extensive library of integrations and automation capabilities is unmatched. Reviewers often mention how Zapier integrates seamlessly with various CRMs and email platforms, making it a versatile tool for businesses.
- G2 reviewers indicate that Zapier's support quality, while good, does not match the high praise Relay.app receives for its customer service. Users of Relay.app frequently commend the responsive support team, which enhances their overall experience and satisfaction with the product.
Pricing
Entry-Level Pricing
Zapier
Free
Free
For individuals starting out with automation.
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor
Free Trial
Relay.app
Free Trial is available
Zapier
Free Trial is available
Ratings
Meets Requirements
8.9
55
9.0
1,496
Ease of Use
9.5
70
8.6
1,527
Ease of Setup
9.5
68
8.6
1,015
Ease of Admin
9.1
23
8.8
721
Quality of Support
9.7
47
8.4
1,246
Has the product been a good partner in doing business?
9.6
23
8.8
674
Product Direction (% positive)
10.0
56
8.9
1,459
Features by Category
Development
9.6
37
9.0
647
8.2
34
8.2
352
|
Verified
9.4
36
9.0
384
|
Verified
9.0
34
9.1
391
|
Verified
8.6
32
8.5
355
|
Verified
9.2
29
8.7
340
8.7
28
8.0
315
Management
9.0
32
8.7
360
|
Verified
9.2
31
8.6
353
|
Verified
9.4
31
8.6
345
|
Verified
8.9
30
8.6
343
|
Verified
8.5
28
8.3
319
Security
8.8
30
8.7
327
|
Verified
9.0
29
8.8
329
|
Verified
8.8
29
8.7
322
|
Verified
Integration Options
8.6
29
8.7
320
|
Verified
8.5
27
8.4
314
|
Verified
8.3
27
8.0
307
|
Verified
8.5
27
8.0
292
|
Verified
Deployment
8.1
26
8.1
289
9.1
27
8.6
299
Customization - AI Agent Builders
Not enough data
8.6
38
Not enough data
8.5
39
Not enough data
8.2
38
Functionality - AI Agent Builders
Not enough data
8.5
39
Not enough data
8.2
38
Not enough data
8.2
37
Not enough data
7.9
37
Data and Analytics - AI Agent Builders
Not enough data
7.8
38
Not enough data
7.6
36
Not enough data
7.9
34
Integration - AI Agent Builders
Not enough data
8.9
40
Not enough data
8.6
37
Not enough data
8.7
36
Not enough data
8.6
39
Workflow Design & Integration - AI Orchestration
Not enough data
8.4
24
Not enough data
9.2
24
Not enough data
8.3
25
Not enough data
8.8
24
Not enough data
8.0
23
Not enough data
8.2
23
Performance Optimization & Analytics - AI Orchestration
Not enough data
7.2
23
Not enough data
7.0
23
Not enough data
7.5
23
Not enough data
7.0
23
Not enough data
7.1
23
Not enough data
7.3
22
Governance & Compliance Controls - AI Orchestration
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
7.6
22
Not enough data
7.3
21
Not enough data
7.3
22
Agentic AI - Productivity Bots
Not enough data
8.3
101
Not enough data
8.7
105
Not enough data
7.5
88
Not enough data
7.6
90
Categories
Categories
Shared Categories
Relay.app and Zapier are categorized as AI Agent Builders and iPaaS
Reviews
Reviewers' Company Size
Relay.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zapier
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
23.6%
Computer Software
13.9%
Marketing and Advertising
9.7%
Information Technology and Services
5.6%
Venture Capital & Private Equity
4.2%
Other
43.1%
Marketing and Advertising
17.4%
Information Technology and Services
10.2%
Computer Software
9.4%
Real Estate
3.9%
Internet
3.9%
Other
55.2%
Discussions
Relay.app has no discussions with answers
What is the best way to implement this system in a small business?
3 Comments
G2
The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
Read more
What is Zapier used for?
3 Comments
SB
Zapier is the information superhighway for your data. It has become the productivity tool of choice for small to large businesses. Connecting your current...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
