Compare Pipedrive and webCRM 
At a Glance
Market Segments
Small-Business (72.6% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
€25.00
Pipedrive
Star Rating
(2,972)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing planswebCRM
Star Rating
(10)4.5 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
€25.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users appreciating its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting how the platform effectively manages daily tasks and reminders.
- Users say webCRM provides a structured approach to customer relationship management, making it easy to track interactions and sales progress. A reviewer noted that it "brings clarity, structure, and accountability" without feeling overwhelming, which can be particularly beneficial for teams looking for organization.
- According to verified reviews, Pipedrive's implementation process is notably quick and user-friendly. Recent users highlighted the ease of setting up their pipelines, with one stating they were able to get everything running in just a couple of days, making it ideal for fast-moving teams.
- Reviewers mention that webCRM shines in customization, allowing users to tailor the platform to fit their specific business needs. This flexibility is appreciated by users who require a system that adapts to their workflows, as one user pointed out the ability to customize the reporting and pipeline tracking features.
- Users report that Pipedrive's integration capabilities are a significant advantage, with many praising its strong email integration and automation features. One user appreciated how easy it was to sort clients and manage communications, which enhances productivity and efficiency in sales processes.
- G2 reviewers highlight that while webCRM has a slightly higher star rating, Pipedrive's overall satisfaction and market presence are stronger, with a much larger user base and more recent reviews. This suggests that Pipedrive may offer a more reliable experience based on a broader range of user feedback.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
webCRM
Starter
€25.00
(minimum 2 users)
- Organisations (in B2B)
- Persons
- Activities
Free Trial
Pipedrive
Free Trial is available
webCRM
No trial information availableRatings
Meets Requirements
8.5
2,578
9.5
10
Ease of Use
8.9
2,615
9.0
10
Ease of Setup
8.7
1,622
8.1
9
Ease of Admin
8.6
1,020
Not enough data
Quality of Support
8.4
2,204
8.3
10
Has the product been a good partner in doing business?
8.7
988
Not enough data
Product Direction (% positive)
8.8
2,540
8.8
10
Features by Category
Sales Force Automation
8.5
2040
|
Verified
9.4
6
Feature Not Available
8.6
6
8.9
2101
|
Verified
9.7
6
8.6
2096
|
Verified
9.4
6
7.7
1614
|
Verified
8.9
6
8.4
1120
|
Verified
8.3
6
7.7
1615
|
Verified
9.4
6
7.7
1569
8.6
6
7.8
1674
9.2
6
Marketing Automation
7.5
1511
|
Verified
8.9
6
7.5
1492
|
Verified
9.4
6
8.5
1848
|
Verified
9.7
6
7.5
1448
|
Verified
8.3
6
Customer Support
7.9
1008
8.9
6
7.8
988
8.9
6
8.0
1019
8.3
6
7.5
1476
8.6
6
7.7
961
8.1
6
Reporting & Analytics
8.0
1871
|
Verified
8.6
6
8.3
1958
|
Verified
9.4
6
7.9
1720
|
Verified
8.6
6
Mobile & Social
7.6
1424
|
Verified
8.3
6
7.4
1376
|
Verified
7.5
6
7.9
1590
|
Verified
7.8
6
Platform
8.2
1343
|
Verified
9.7
5
8.3
1335
8.3
5
8.4
1358
|
Verified
9.0
5
8.2
1169
|
Verified
7.7
5
7.3
1059
|
Verified
8.0
5
7.8
1171
9.0
5
8.7
1325
|
Verified
8.3
5
7.8
1125
Not enough data
Integration
8.1
1228
|
Verified
7.7
5
8.0
1163
|
Verified
8.3
5
7.8
1092
|
Verified
8.7
5
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
7.3
169
Not enough data
7.6
172
Not enough data
7.5
170
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
172
Not enough data
Email Marketing
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
205
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Not enough data
Integration
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Not enough data
Personalization
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Not enough data
Administrative
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Not enough data
Agentic AI - Email Tracking
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Not enough data
Analytics
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Not enough data
Customizations
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Not enough data
Data Sourcing
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Not enough data
Predictive Analytics
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Not enough data
Sales Management
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
442
Not enough data
Categories
Categories
Shared Categories
Pipedrive and webCRM are categorized as CRM
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
webCRM has no unique categories
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
webCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Consulting
11.1%
Internet
11.1%
Information Technology and Services
11.1%
Health, Wellness and Fitness
11.1%
Financial Services
11.1%
Other
44.4%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
webCRM has no discussions with answers
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