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At a Glance
Market Segments
Small-Business (71.1% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
$19.00 1 Seat cost Per Month
$395 per user, per year
PandaDoc
Star Rating
(3,247)4.7 out of 5
Market Segments
Small-Business (71.1% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 Seat cost Per Month
Free Trial is available
Browse all 3 pricing plansSmartDocs
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$395 per user, per year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PandaDoc excels in its document signing capabilities, with a high rating of 9.6, while SmartDocs, although competent, does not provide a specific rating for this feature, indicating a potential gap in user satisfaction.
- Reviewers mention that PandaDoc's ease of setup is rated at 9.1, significantly higher than SmartDocs' 7.7, suggesting that users find PandaDoc more user-friendly when getting started.
- G2 users highlight that PandaDoc offers superior contract management features, particularly in contract creation and approval processes, with ratings of 9.1 and 9.2 respectively, compared to SmartDocs' lower ratings in these areas.
- Users on G2 appreciate PandaDoc's robust reporting and analytics capabilities, with an engagement tracking score of 9.0, while SmartDocs falls short with an 8.2, indicating that PandaDoc provides better insights into document performance.
- Reviewers say that PandaDoc's mobile user support is rated at 8.4, which is crucial for users who need to manage documents on the go, whereas SmartDocs' mobile support is rated lower at 7.7, suggesting a less optimal experience for mobile users.
- Users report that PandaDoc's custom branding options are rated at 8.7, allowing for better personalization of documents, while SmartDocs offers similar features but does not match the same level of user satisfaction in this area.
Pricing
Entry-Level Pricing
PandaDoc
Essentials
$19.00
1 Seat cost Per Month
For creating impressive documents that generate results.
- All the Free plan features plus:
- 2 users
- Templates
SmartDocs
EXPRESS
$395
per user, per year
Ideal for casual writers who create repetitive documents such as proposals, assessments, contracts, and reports.
Free Trial
PandaDoc
Free Trial is available
SmartDocs
Free Trial is available
Ratings
Meets Requirements
9.2
2,487
8.3
15
Ease of Use
9.2
2,511
9.0
15
Ease of Setup
9.1
1,544
7.7
5
Ease of Admin
9.1
1,215
8.0
5
Quality of Support
9.1
2,020
8.8
13
Has the product been a good partner in doing business?
9.3
1,191
8.3
5
Product Direction (% positive)
9.2
2,325
10.0
15
Features by Category
Signature Process
9.6
1725
|
Verified
Not enough data
9.1
1593
|
Verified
Not enough data
9.4
1664
|
Verified
Not enough data
9.0
1422
|
Verified
Not enough data
9.3
1554
|
Verified
Not enough data
8.7
1076
|
Verified
Not enough data
8.7
1297
|
Verified
Not enough data
9.3
1571
|
Verified
Not enough data
Agentic AI - E-Signature
7.4
184
Not enough data
7.7
180
Not enough data
7.7
180
Not enough data
7.7
179
Not enough data
7.5
180
Not enough data
7.6
181
Not enough data
Security and Scalability
9.2
1311
|
Verified
Not enough data
9.4
1448
|
Verified
Not enough data
9.0
1147
|
Verified
Not enough data
Platform
8.7
1097
|
Verified
Not enough data
8.9
1150
|
Verified
Not enough data
8.6
898
|
Verified
Not enough data
9.2
1234
|
Verified
Not enough data
8.3
927
|
Verified
Not enough data
Configuration - cpq
8.8
75
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
8.7
70
|
Verified
Not enough data
8.6
71
|
Verified
Not enough data
8.8
72
|
Verified
Not enough data
Pricing
8.4
77
|
Verified
Not enough data
7.9
75
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.8
71
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.6
61
|
Verified
Not enough data
Quoting
8.4
68
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
8.9
73
|
Verified
Not enough data
8.6
62
|
Verified
Not enough data
8.8
75
|
Verified
Not enough data
Admin
9.2
240
|
Verified
Not enough data
8.8
212
|
Verified
Not enough data
8.9
201
|
Verified
Not enough data
9.2
234
|
Verified
Not enough data
Channels
8.4
63
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
Platform
8.6
176
|
Verified
Not enough data
8.7
153
|
Verified
Not enough data
8.9
158
|
Verified
Not enough data
9.3
215
|
Verified
Not enough data
8.9
223
|
Verified
Not enough data
8.8
13
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
8.8
927
|
Verified
8.8
15
|
Verified
8.7
917
|
Verified
8.6
15
|
Verified
8.3
792
|
Verified
8.4
15
|
Verified
9.0
886
|
Verified
Feature Not Available
9.0
901
|
Verified
9.2
14
|
Verified
8.8
867
|
Verified
Feature Not Available
Workflow
8.7
858
|
Verified
8.7
14
|
Verified
8.6
757
|
Verified
8.9
15
|
Verified
8.7
756
|
Verified
8.9
14
|
Verified
Analytics
9.0
850
|
Verified
8.2
13
|
Verified
8.6
744
|
Verified
8.3
14
|
Verified
8.6
803
|
Verified
8.5
14
|
Verified
Administration and Platform
8.8
832
|
Verified
8.6
12
|
Verified
8.9
892
|
Verified
8.6
11
|
Verified
8.3
751
|
Verified
7.8
10
|
Verified
9.2
867
|
Verified
Feature Not Available
8.3
556
|
Verified
Feature Not Available
8.3
648
|
Verified
8.0
10
|
Verified
Generative AI
7.4
243
Not enough data
Contract Management Platform Features
9.1
983
|
Verified
Not enough data
9.1
945
|
Verified
Not enough data
8.8
969
|
Verified
Not enough data
9.0
883
|
Verified
Not enough data
8.9
862
|
Verified
Not enough data
9.2
917
|
Verified
Not enough data
9.1
980
|
Verified
Not enough data
9.0
894
|
Verified
Not enough data
8.6
776
|
Verified
Not enough data
8.9
912
|
Verified
Not enough data
Generative AI
8.2
266
Not enough data
8.2
259
Not enough data
Agentic AI - Contract Management
7.9
82
Not enough data
Functionality
9.3
39
Not enough data
9.3
35
Not enough data
9.2
34
Not enough data
Data Sources
8.8
611
Not enough data
8.4
522
Not enough data
9.1
666
Not enough data
Generation
9.2
694
Not enough data
Feature Not Available
Not enough data
9.1
659
Not enough data
Delivery
9.2
643
Not enough data
Feature Not Available
Not enough data
8.8
520
Not enough data
Generative AI
7.9
221
Not enough data
7.9
219
Not enough data
7.7
218
Not enough data
7.7
215
Not enough data
Agentic AI - Document Generation
7.5
89
Not enough data
Customization
9.1
138
Not enough data
8.7
125
Not enough data
9.3
136
Not enough data
9.3
137
Not enough data
Additional Functionality
8.9
121
Not enough data
8.0
115
Not enough data
9.4
140
Not enough data
8.7
119
Not enough data
9.0
122
Not enough data
Agentic AI - Salesforce AppExchange Apps
8.3
10
Not enough data
8.3
10
Not enough data
8.5
9
Not enough data
7.7
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.2
10
Not enough data
Categories
Categories
Shared Categories
PandaDoc and SmartDocs are categorized as Proposal
Unique Categories
PandaDoc is categorized as E-Signature, E-Notary, Document Generation, Salesforce AppExchange Apps, CPQ, Contract Management, and Online Form Builder
SmartDocs has no unique categories
Reviews
Reviewers' Company Size
PandaDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.9%
Computer Software
9.7%
Information Technology and Services
8.5%
Construction
4.3%
Financial Services
4.1%
Other
63.4%
Higher Education
13.3%
Food & Beverages
13.3%
Retail
6.7%
Primary/Secondary Education
6.7%
Newspapers
6.7%
Other
53.3%
Discussions
Is PandaDoc safe?
9 Comments
CK
YesRead more
What is PandaDoc used for?
4 Comments
AB
PandaDoc is primarily used to e-sign documents (to collect electronic signatures), but it also has decent document creation capabilities (full-features...Read more
Where is my reusable content stored?
1 Comment
Official Response from SmartDocs
If you use Professional Edition or Express Edition, your reusable content is stored in Microsoft SharePoint. Your reusable content repository can reside...Read more
How is SmartDocs licensed?
1 Comment
Official Response from SmartDocs
You pay an annual subscription fee that includes everything you need to use the software, including access to the SmartDocs software, full product support,...Read more
We don't store our documents in SharePoint. Is this a problem?
1 Comment
Official Response from SmartDocs
No. SmartDocs only uses SharePoint to store your reusable content. Your documents can be stored in the exact same location you store them today.Read more
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