Compare PandaDoc and SmartDocs 
At a Glance
Market Segments
Small-Business (70.9% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
$19.00 1 Seat cost Per Month
$395 per user, per year
PandaDoc
Star Rating
(3,415)4.7 out of 5
Market Segments
Small-Business (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 Seat cost Per Month
Free Trial is available
Browse all 3 pricing plansSmartDocs
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$395 per user, per year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PandaDoc excels in user satisfaction, with many praising its easy electronic signature feature and the ability to keep track of legal documents efficiently. Users appreciate the time-saving autopopulation of documents, which enhances their overall experience.
- According to verified reviews, SmartDocs offers solid collaboration features, with users highlighting its auto-save recovery and flexibility in creating documents across different platforms. This makes it a reliable choice for teams that prioritize collaborative work.
- Users say that PandaDoc's implementation process is notably quick and intuitive, with many recent users mentioning the reminders for document expiration as a key feature that helps them stay organized and on top of important tasks.
- Reviewers mention that while SmartDocs provides a good learning curve and reduces writing errors, it faces challenges in user support compared to PandaDoc, which has received higher ratings for quality of support and responsiveness.
- G2 reviewers highlight that PandaDoc's overall performance is significantly higher, with a G2 Score that reflects its strong market presence and user satisfaction, making it a preferred choice for small businesses looking for a comprehensive proposal solution.
- Users report that SmartDocs is effective in reducing mistakes and improving proposal success rates, but it lacks the extensive user feedback and recent activity that PandaDoc enjoys, which may impact its reliability for potential buyers.
Pricing
Entry-Level Pricing
PandaDoc
Essentials
$19.00
1 Seat cost Per Month
For creating impressive documents that generate results.
- All the Free plan features plus:
- 2 users
- Templates
SmartDocs
EXPRESS
$395
per user, per year
Ideal for casual writers who create repetitive documents such as proposals, assessments, contracts, and reports.
Free Trial
PandaDoc
Free Trial is available
SmartDocs
Free Trial is available
Ratings
Meets Requirements
9.2
2,573
8.3
15
Ease of Use
9.2
2,600
9.0
15
Ease of Setup
9.1
1,627
7.7
5
Ease of Admin
9.1
1,263
8.0
5
Quality of Support
9.1
2,095
8.8
13
Has the product been a good partner in doing business?
9.3
1,239
8.3
5
Product Direction (% positive)
9.2
2,412
10.0
15
Features by Category
Signature Process
9.6
1767
|
Verified
Not enough data
9.1
1603
|
Verified
Not enough data
9.4
1671
|
Verified
Not enough data
9.0
1428
|
Verified
Not enough data
9.3
1570
|
Verified
Not enough data
8.6
1079
|
Verified
Not enough data
8.7
1294
|
Verified
Not enough data
9.3
1583
|
Verified
Not enough data
Agentic AI - E-Signature
7.4
180
Not enough data
7.6
176
Not enough data
7.6
175
Not enough data
7.6
175
Not enough data
7.5
176
Not enough data
7.5
177
Not enough data
Security and Scalability
9.2
1313
|
Verified
Not enough data
9.4
1451
|
Verified
Not enough data
9.0
1146
|
Verified
Not enough data
Platform
8.7
1096
|
Verified
Not enough data
8.9
1147
|
Verified
Not enough data
8.6
895
|
Verified
Not enough data
9.2
1233
|
Verified
Not enough data
8.3
926
|
Verified
Not enough data
Configuration - cpq
8.8
78
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
8.7
73
|
Verified
Not enough data
8.6
72
|
Verified
Not enough data
8.8
75
|
Verified
Not enough data
Pricing
8.4
79
|
Verified
Not enough data
7.9
76
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.8
73
|
Verified
Not enough data
8.8
73
|
Verified
Not enough data
8.6
62
|
Verified
Not enough data
Quoting
8.4
68
|
Verified
Not enough data
8.3
67
|
Verified
Not enough data
8.9
77
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.8
76
|
Verified
Not enough data
Admin
9.2
239
|
Verified
Not enough data
8.8
211
|
Verified
Not enough data
8.9
201
|
Verified
Not enough data
9.2
235
|
Verified
Not enough data
Channels
8.4
63
|
Verified
Not enough data
8.5
56
|
Verified
Not enough data
9.0
31
|
Verified
Not enough data
Platform
8.6
176
|
Verified
Not enough data
8.8
153
|
Verified
Not enough data
8.9
157
|
Verified
Not enough data
9.3
215
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.8
13
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
8.8
935
|
Verified
8.8
15
|
Verified
8.7
949
|
Verified
8.6
15
|
Verified
8.3
793
|
Verified
8.4
15
|
Verified
9.0
892
|
Verified
Feature Not Available
9.0
912
|
Verified
9.2
14
|
Verified
8.8
873
|
Verified
Feature Not Available
Workflow
8.7
876
|
Verified
8.7
14
|
Verified
8.6
761
|
Verified
8.9
15
|
Verified
8.7
761
|
Verified
8.9
14
|
Verified
Analytics
9.0
866
|
Verified
8.2
13
|
Verified
8.6
741
|
Verified
8.3
14
|
Verified
8.6
802
|
Verified
8.5
14
|
Verified
Administration and Platform
8.8
836
|
Verified
8.6
12
|
Verified
8.9
898
|
Verified
8.6
11
|
Verified
8.3
768
|
Verified
7.8
10
|
Verified
9.2
890
|
Verified
Feature Not Available
8.2
557
|
Verified
Feature Not Available
8.3
658
|
Verified
8.0
10
|
Verified
Generative AI
7.4
241
Not enough data
Contract Management Platform Features
9.1
988
|
Verified
Not enough data
9.1
951
|
Verified
Not enough data
8.8
971
|
Verified
Not enough data
8.9
884
|
Verified
Not enough data
8.9
863
|
Verified
Not enough data
9.2
919
|
Verified
Not enough data
9.1
981
|
Verified
Not enough data
9.0
896
|
Verified
Not enough data
8.6
781
|
Verified
Not enough data
8.9
912
|
Verified
Not enough data
Generative AI
8.1
268
Not enough data
8.2
260
Not enough data
Agentic AI - Contract Management
7.9
82
Not enough data
Functionality
9.3
39
Not enough data
9.3
35
Not enough data
9.2
34
Not enough data
Data Sources
8.8
612
Not enough data
8.4
521
Not enough data
9.1
676
Not enough data
Generation
9.2
710
Not enough data
Feature Not Available
Not enough data
9.1
661
Not enough data
Delivery
9.2
645
Not enough data
Feature Not Available
Not enough data
8.8
519
Not enough data
Generative AI
7.9
220
Not enough data
7.9
218
Not enough data
7.7
216
Not enough data
7.7
213
Not enough data
Agentic AI - Document Generation
7.4
87
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Customization
9.1
139
Not enough data
8.7
123
Not enough data
9.2
136
Not enough data
9.3
136
Not enough data
Additional Functionality
8.9
120
Not enough data
8.0
113
Not enough data
9.4
140
Not enough data
8.7
118
Not enough data
9.0
120
Not enough data
Agentic AI - Salesforce AppExchange Apps
8.5
9
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
Categories
Categories
Shared Categories
PandaDoc and SmartDocs are categorized as Proposal
Unique Categories
PandaDoc is categorized as Contract Analytics, Document Management, E-Signature, E-Notary, Document Generation, Salesforce AppExchange Apps, CPQ, Contract Management, and Online Form Builder
SmartDocs has no unique categories
Reviews
Reviewers' Company Size
PandaDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.8%
Computer Software
9.8%
Information Technology and Services
8.6%
Construction
4.3%
Financial Services
4.1%
Other
63.5%
Higher Education
13.3%
Food & Beverages
13.3%
Retail
6.7%
Primary/Secondary Education
6.7%
Newspapers
6.7%
Other
53.3%
Discussions
Is PandaDoc safe?
9 Comments
CK
YesRead more
What is PandaDoc used for?
4 Comments
AB
PandaDoc is primarily used to e-sign documents (to collect electronic signatures), but it also has decent document creation capabilities (full-features...Read more
Where is my reusable content stored?
1 Comment
Official Response from SmartDocs
If you use Professional Edition or Express Edition, your reusable content is stored in Microsoft SharePoint. Your reusable content repository can reside...Read more
How is SmartDocs licensed?
1 Comment
Official Response from SmartDocs
You pay an annual subscription fee that includes everything you need to use the software, including access to the SmartDocs software, full product support,...Read more
We don't store our documents in SharePoint. Is this a problem?
1 Comment
Official Response from SmartDocs
No. SmartDocs only uses SharePoint to store your reusable content. Your documents can be stored in the exact same location you store them today.Read more
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