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Compare PagerDuty and SIGNL4 
Featured Products
At a Glance
Market Segments
Mid-Market (43.3% of reviews)
Small-Business (36.9% of reviews)
Entry-Level Pricing
Free Trial 5 Users Per Month
Free 5 Users
PagerDuty
Star Rating
(916)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSIGNL4
Star Rating
(66)4.6 out of 5
Market Segments
Small-Business (36.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 5 Users
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PagerDuty excels in its on-call scheduling capabilities, with users highlighting its robust scheduling engine that effectively manages complex rotations and last-minute overrides. This feature is particularly beneficial for teams needing to ensure critical alerts reach the right people promptly.
- Users say that SIGNL4 stands out for its seamless integration with various management consoles, such as Genetec and SolarWinds. This integration helps consolidate operations under one system, making it easier for users to manage alerts and notifications across different platforms.
- According to verified reviews, PagerDuty has a higher overall satisfaction score, reflecting its strong performance in incident management and IT alerting. Users appreciate its ability to reduce downtime and respond to incidents quickly, which is crucial for maintaining operational efficiency.
- Reviewers mention that while both platforms are user-friendly, SIGNL4's simplicity and ease of setup are frequently praised. Users note that it allows for quick implementation and can be run out of the box, making it an attractive option for smaller businesses or teams with limited resources.
- G2 reviewers highlight that PagerDuty's mobile app is a significant advantage, providing users with the flexibility to manage alerts and incidents on the go. This feature is essential for teams that require constant connectivity and responsiveness, especially in high-stakes environments.
- Users report that while both products offer quality support, SIGNL4's customer service is often described as world-class, with support teams actively engaging with users to tailor processes that fit their specific business needs. This level of support can be a deciding factor for organizations looking for a partner in their operational strategy.
Pricing
Entry-Level Pricing
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
SIGNL4
Starter
Free
5 Users
Free plan with essential features for mobile alerting for max 5 users
- Mobile App with Push Alerts
- Mobile Alert Acknowledgements
- Max 5 Users
Free Trial
PagerDuty
Free Trial is available
SIGNL4
Free Trial is available
Ratings
Meets Requirements
9.1
789
8.9
54
Ease of Use
8.6
796
8.6
55
Ease of Setup
8.3
422
8.8
52
Ease of Admin
8.5
409
9.0
47
Quality of Support
8.9
600
9.0
47
Has the product been a good partner in doing business?
8.9
347
8.9
44
Product Direction (% positive)
8.4
786
8.9
54
Features by Category
Automation
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Not enough data
Administration
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Not enough data
Functionality
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
151
|
Verified
9.5
14
9.5
168
|
Verified
9.8
14
9.2
157
|
Verified
9.1
11
7.8
15
Not enough data
Management Tools
9.2
155
|
Verified
8.7
10
9.1
183
9.1
11
9.0
173
|
Verified
9.2
11
Generative AI
8.0
42
Not enough data
8.1
42
Not enough data
Agentic AI - Incident Management
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
Functionality
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Not enough data
Issue Resolution
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Not enough data
Management
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
9.6
41
Not enough data
9.6
41
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
28
Not enough data
Agentic AI - IT Alerting
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Automation Support - Runbook Automation
9.0
8
Not enough data
8.3
7
Not enough data
7.3
8
Not enough data
8.6
7
Not enough data
Error Management - Runbook Automation
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
Customization - Runbook Automation
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Not enough data
Compliance and Reporting - Runbook Automation
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Performance - Runbook Automation
8.3
7
Not enough data
8.8
7
Not enough data
8.3
6
Not enough data
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PagerDuty and SIGNL4 are categorized as Incident Management and IT Alerting
Unique Categories
PagerDuty is categorized as AIOps Platforms, ServiceNow Store Apps, Workload Automation, and Runbook Automation
SIGNL4 is categorized as Emergency Notification
Reviews
Reviewers' Company Size
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SIGNL4
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
21.4%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.3%
Information Technology and Services
20.0%
Government Administration
15.4%
Computer & Network Security
6.2%
Telecommunications
4.6%
Pharmaceuticals
4.6%
Other
49.2%
Alternatives
Discussions
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
What is SIGNL4 used for?
1 Comment
Official Response from SIGNL4
SIGNL4 is used to alert operations and field service staff about critical issues and incidents in mission-critical infrastructure, ranging from IT, IT...Read more
SIGNL4 has no more discussions with answers
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