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At a Glance
Market Segments
Mid-Market (43.3% of reviews)
Small-Business (36.9% of reviews)
Entry-Level Pricing
Free Trial 5 Users Per Month
Free 5 Users
PagerDuty
Star Rating
(914)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSIGNL4
Star Rating
(66)4.6 out of 5
Market Segments
Small-Business (36.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 5 Users
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PagerDuty excels in "Workload Processing" with a score of 9.8, indicating its strong capability to handle high volumes of alerts and incidents efficiently, while SIGNL4, although effective, does not match this level of performance.
- Reviewers mention that PagerDuty's "Constant Monitoring" feature scores 9.1, providing reliable oversight of systems, whereas SIGNL4's score of 8.9 suggests it may not be as robust in this area, potentially leading to missed alerts.
- G2 users highlight that PagerDuty's "Ticket Accuracy" is rated at 9.2, which enhances incident management by ensuring that alerts are correctly categorized and prioritized, while SIGNL4 lacks the same level of precision, impacting overall incident resolution.
- Users on G2 appreciate PagerDuty's "Service Management" capabilities, scoring 9.8, which allows for seamless integration and management of services, while SIGNL4's lower score indicates it may not offer the same depth of service management features.
- Reviewers say that PagerDuty's "Proactive Workflow" feature, rated at 9.7, helps in identifying potential issues before they escalate, a feature that SIGNL4 does not emphasize as strongly, leading to a more reactive approach.
- Users report that PagerDuty's "Integrations" score of 9.7 reflects its extensive compatibility with various tools and platforms, making it a more versatile choice compared to SIGNL4, which, while functional, does not offer the same breadth of integrations.
Pricing
Entry-Level Pricing
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
SIGNL4
Starter
Free
5 Users
Free plan with essential features for mobile alerting for max 5 users
- Mobile App with Push Alerts
- Mobile Alert Acknowledgements
- Max 5 Users
Free Trial
PagerDuty
Free Trial is available
SIGNL4
Free Trial is available
Ratings
Meets Requirements
9.1
786
8.9
54
Ease of Use
8.6
793
8.6
55
Ease of Setup
8.3
419
8.8
52
Ease of Admin
8.5
408
9.0
47
Quality of Support
8.9
597
9.0
47
Has the product been a good partner in doing business?
8.9
346
8.9
44
Product Direction (% positive)
8.4
783
8.9
54
Features by Category
Automation
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Not enough data
Administration
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Not enough data
Functionality
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
149
|
Verified
9.5
14
9.5
165
|
Verified
9.8
14
9.2
157
|
Verified
9.1
11
7.8
15
Not enough data
Management Tools
9.2
153
|
Verified
8.7
10
9.1
182
9.1
11
9.0
171
|
Verified
9.2
11
Generative AI
8.0
42
Not enough data
8.1
42
Not enough data
Agentic AI - Incident Management
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
Functionality
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Not enough data
Issue Resolution
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Not enough data
Management
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
9.6
41
Not enough data
9.6
41
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
28
Not enough data
Agentic AI - IT Alerting
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Automation Support - Runbook Automation
8.8
7
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.3
6
Not enough data
Error Management - Runbook Automation
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
Customization - Runbook Automation
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Not enough data
Compliance and Reporting - Runbook Automation
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Performance - Runbook Automation
8.3
7
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PagerDuty and SIGNL4 are categorized as Incident Management and IT Alerting
Unique Categories
PagerDuty is categorized as AIOps Platforms, ServiceNow Store Apps, Workload Automation, and Runbook Automation
SIGNL4 is categorized as Emergency Notification
Reviews
Reviewers' Company Size
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SIGNL4
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
21.5%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.1%
Information Technology and Services
20.0%
Government Administration
15.4%
Computer & Network Security
6.2%
Telecommunications
4.6%
Pharmaceuticals
4.6%
Other
49.2%
Alternatives
Discussions
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
What is SIGNL4 used for?
1 Comment
Official Response from SIGNL4
SIGNL4 is used to alert operations and field service staff about critical issues and incidents in mission-critical infrastructure, ranging from IT, IT...Read more
SIGNL4 has no more discussions with answers
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