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At a Glance
Market Segments
Mid-Market (43.3% of reviews)
Mid-Market (51.0% of reviews)
Entry-Level Pricing
Free Trial 5 Users Per Month
Free 1000000 events Per Month
PagerDuty
Star Rating
(914)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansRudderStack
Star Rating
(52)4.7 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000000 events Per Month
Free Trial is available
Browse all 4 pricing plansPagerDuty vs RudderStack
When assessing the two solutions, reviewers found RudderStack easier to use, set up, and administer. Reviewers also preferred doing business with RudderStack overall.
- PagerDuty and RudderStack both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that RudderStack is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of RudderStack over PagerDuty.
Pricing
Entry-Level Pricing
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
RudderStack
Free
Free
1000000 events Per Month
Best for startups and small teams who need to stream event data
- 15+ SDK sources
- 180+ cloud destinations
- Warehouse Destinations
Free Trial
PagerDuty
Free Trial is available
RudderStack
Free Trial is available
Ratings
Meets Requirements
9.1
786
9.1
48
Ease of Use
8.6
793
8.9
49
Ease of Setup
8.3
419
8.9
37
Ease of Admin
8.5
408
9.3
34
Quality of Support
8.9
597
9.6
47
Has the product been a good partner in doing business?
8.9
346
9.5
35
Product Direction (% positive)
8.4
783
10.0
45
Features by Category
Automation
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Not enough data
Administration
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Not enough data
Functionality
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Analytics
Not enough data
5.7
5
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diverse Extraction Points
Not enough data
Not enough data
Administration
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
6.3
5
Management
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
6.9
6
Not enough data
8.3
5
Compliance
Not enough data
9.3
5
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
9.3
5
Security
Not enough data
8.9
6
Not enough data
8.7
5
Not enough data
Not enough data
Data Quality
Not enough data
9.2
6
Not enough data
10.0
6
Not enough data
10.0
5
Maintainence
Not enough data
9.3
5
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.4
15
Not enough data
8.7
15
Not enough data
6.9
14
Not enough data
8.5
14
Intelligence
Not enough data
6.0
12
Not enough data
5.2
10
Not enough data
5.2
10
Monitoring
9.2
149
|
Verified
Not enough data
9.5
165
|
Verified
Not enough data
9.2
157
|
Verified
Not enough data
7.8
15
Not enough data
Management Tools
9.2
153
|
Verified
Not enough data
9.1
182
Not enough data
9.0
171
|
Verified
Not enough data
Generative AI
8.0
42
Not enough data
8.1
42
Not enough data
Agentic AI - Incident Management
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
Functionality
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Not enough data
Issue Resolution
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Not enough data
Management
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
9.6
41
Not enough data
9.6
41
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.8
8
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration Options
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Deployment
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.9
6
Not enough data
6.3
5
Management
Not enough data
6.0
5
Not enough data
7.7
5
Integration Options
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
7.7
5
Not enough data
5.7
5
Data Management
Not enough data
8.3
10
Not enough data
7.8
10
Not enough data
7.7
10
Not enough data
8.7
10
Not enough data
7.2
10
Functionality
Not enough data
7.4
9
Not enough data
9.0
10
Not enough data
7.0
9
Not enough data
9.2
11
Not enough data
9.5
10
Not enough data
9.5
11
Not enough data
8.1
9
Security
Not enough data
9.4
9
Not enough data
8.3
9
Generative AI
Not enough data
6.0
5
Generative AI
8.5
28
Not enough data
Agentic AI - IT Alerting
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Automation Support - Runbook Automation
8.8
7
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.3
6
Not enough data
Error Management - Runbook Automation
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
Customization - Runbook Automation
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Not enough data
Compliance and Reporting - Runbook Automation
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Performance - Runbook Automation
8.3
7
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PagerDuty and RudderStack share no categories
Unique Categories
PagerDuty is categorized as AIOps Platforms, ServiceNow Store Apps, Incident Management, IT Alerting, Workload Automation, and Runbook Automation
RudderStack is categorized as Data Governance, Customer Data Platform (CDP), E-Commerce Data Integration, iPaaS, Event Stream Processing, Data Extraction, and Reverse ETL
Reviews
Reviewers' Company Size
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RudderStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
21.5%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.1%
Computer Software
19.6%
Information Technology and Services
9.8%
Retail
7.8%
Hospital & Health Care
7.8%
Furniture
5.9%
Other
49.0%
Alternatives
Discussions
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
RudderStack has no discussions with answers
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