Compare Outreach and Upscale 
At a Glance
Market Segments
Mid-Market (59.8% of reviews)
Small-Business (50.6% of reviews)
Entry-Level Pricing
Contact Us
Free Trial 1 license Per Year
Outreach
Star Rating
(3,535)4.3 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachUpscale
Star Rating
(87)4.7 out of 5
Market Segments
Small-Business (50.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial 1 license Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Outreach excels in providing comprehensive sales analytics and automation features, which streamline sales processes and enhance productivity. Users appreciate the detailed reports that help in making informed decisions, highlighting its effectiveness in managing multichannel outreach.
- Users say that Upscale stands out for its simplicity and ease of use, particularly in setup. Reviewers mention that configuring phones, email, and tasks was straightforward, allowing teams to quickly leverage its powerful features for structured outreach and improved sales productivity.
- According to verified reviews, Outreach has a larger market presence and a wealth of user feedback, with over 3,400 reviews. This extensive user base contributes to its higher overall satisfaction ratings, indicating a robust platform that many find beneficial for their sales engagement needs.
- Reviewers mention that while Outreach offers strong automation capabilities, some users have noted challenges with configuration and specific workflow needs. This suggests that while it has powerful features, it may require a steeper learning curve for some teams.
- Users highlight that Upscale's reporting system and task management features are particularly effective, with many finding it a one-stop solution for email marketing. This focus on usability and efficiency has led to significant productivity improvements for teams using the platform.
- G2 reviewers indicate that while Outreach has a strong feature set, Upscale's higher ratings in areas like support quality and ease of administration suggest that it may provide a more user-friendly experience for smaller teams or businesses looking for straightforward solutions.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Upscale
Free Trial
Free Trial
1 license Per Year
Make the most out of an all-inclusive sales engagement platform
- Unlimited Sequence
- Dialer & Call Recording (add on)
- Dedicated Support
Free Trial
Outreach
No trial information availableUpscale
Free Trial is available
Ratings
Meets Requirements
8.7
2,675
9.1
65
Ease of Use
8.3
2,691
9.3
66
Ease of Setup
7.7
855
9.3
25
Ease of Admin
7.8
772
9.5
25
Quality of Support
8.3
2,430
9.6
65
Has the product been a good partner in doing business?
8.5
758
9.5
25
Product Direction (% positive)
8.5
2,506
9.4
61
Features by Category
Lead Facilitation
Feature Not Available
8.6
7
7.5
34
8.5
11
8.1
36
8.5
14
8.1
38
9.0
10
Organization
7.9
33
8.6
11
8.0
35
9.0
13
8.1
33
9.0
10
Performance Analysis
7.4
38
8.3
11
8.3
41
8.8
16
Sales Analysis
7.3
37
8.1
12
7.8
38
8.2
11
Generative AI
7.9
25
Not enough data
7.6
24
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
1004
|
Verified
9.3
41
9.1
1056
|
Verified
9.2
39
8.4
866
|
Verified
9.0
39
8.2
794
|
Verified
8.9
36
8.5
1005
|
Verified
9.1
31
8.6
396
9.1
37
8.2
344
9.2
34
Repeatability and Reportability
8.4
858
|
Verified
9.1
34
8.6
950
|
Verified
9.3
41
8.5
926
|
Verified
9.2
40
7.8
768
|
Verified
8.8
32
7.0
311
8.3
28
AI and Automation
7.8
339
9.2
36
7.3
305
9.1
33
7.7
343
9.2
36
7.3
295
8.9
30
7.1
289
8.8
27
Generative AI
6.7
135
8.3
6
Agentic AI - Sales Engagement
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Not enough data
Call Analytics
8.3
126
Not enough data
7.9
106
Not enough data
8.0
113
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.7
93
Not enough data
Not enough data
Not enough data
Generative AI
7.5
38
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
50
Not enough data
7.9
59
Not enough data
8.3
78
Not enough data
8.1
52
Not enough data
7.8
58
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
CRM Data Enrichment
8.7
91
Not enough data
8.7
100
Not enough data
8.2
73
Not enough data
Feature Not Available
Not enough data
8.3
21
Not enough data
Account Management
7.8
68
Not enough data
7.8
69
Not enough data
8.0
69
Not enough data
8.5
79
Not enough data
7.9
23
Not enough data
8.2
20
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.6
191
Not enough data
8.2
232
|
Verified
Not enough data
7.0
163
|
Verified
Not enough data
8.3
243
|
Verified
Not enough data
Personalization
8.2
261
|
Verified
Not enough data
7.8
268
|
Verified
Not enough data
8.2
320
|
Verified
Not enough data
8.1
225
|
Verified
Not enough data
Administrative
8.7
304
|
Verified
Not enough data
8.4
256
|
Verified
Not enough data
8.5
262
Not enough data
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1436
Not enough data
8.4
1376
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1402
Not enough data
8.9
1428
Not enough data
8.5
1401
Not enough data
8.3
1053
Not enough data
9.0
1444
Not enough data
Generative AI
6.9
159
Not enough data
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
155
Not enough data
7.9
170
Not enough data
Feature Not Available
Not enough data
8.1
184
Not enough data
7.7
164
Not enough data
Predictive Analytics
7.3
138
Not enough data
7.5
132
Not enough data
7.0
123
Not enough data
7.4
131
Not enough data
Sales Management
7.9
145
Not enough data
Feature Not Available
Not enough data
7.8
160
Not enough data
8.8
185
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
809
Not enough data
7.9
901
Not enough data
8.4
1027
Not enough data
8.8
1084
Not enough data
5.5
14
Not enough data
Contacts
8.6
1141
Not enough data
8.0
980
Not enough data
8.4
1061
Not enough data
Insights
8.3
1087
|
Verified
Not enough data
8.4
1046
Not enough data
7.8
590
Not enough data
9.1
1186
Not enough data
8.1
1031
Not enough data
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
196
|
Verified
Not enough data
8.2
195
|
Verified
Not enough data
8.3
178
|
Verified
Not enough data
8.0
141
|
Verified
Not enough data
Feedback
8.3
164
|
Verified
Not enough data
8.1
161
|
Verified
Not enough data
8.1
140
Not enough data
8.3
173
|
Verified
Not enough data
8.4
191
|
Verified
Not enough data
8.3
190
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
20
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Upscale are categorized as Sales Engagement and AI Sales Assistant
Unique Categories
Upscale has no unique categories
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upscale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.4%
Financial Services
3.2%
Other
28.2%
Computer Software
38.8%
Information Technology and Services
18.8%
Marketing and Advertising
10.6%
Internet
4.7%
Computer & Network Security
3.5%
Other
23.5%
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Upscale has no discussions with answers
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