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Compare Outreach and Pipeliner CRM 
Featured Products
At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (69.8% of reviews)
Entry-Level Pricing
Contact Us
$65.00 1 User
Outreach
Star Rating
(3,523)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachPipeliner CRM
Star Rating
(477)4.6 out of 5
Market Segments
Small-Business (69.8% of reviews)
Pros & Cons
Entry-Level Pricing
$65.00 1 User
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipeliner CRM excels in providing a clear visual overview of the sales pipeline, which helps users track deals and prioritize actions effectively. This feature is particularly appreciated by small businesses looking for intuitive solutions.
- Users say that Outreach stands out for its robust automation features, which streamline sales processes and enhance productivity. Reviewers highlight the platform's AI-driven analytics that deliver detailed reports, making decision-making more efficient.
- According to verified reviews, Pipeliner CRM is praised for its customizable sales stages, allowing users to tailor the software to fit their specific sales processes. This flexibility is a significant advantage for teams with unique workflows.
- Reviewers mention that Outreach's comprehensive workflow tools and multichannel outreach capabilities provide actionable insights that drive revenue growth. Users appreciate the platform's ability to log interactions with prospects, which aids in maintaining strong relationships.
- G2 reviewers highlight that Pipeliner CRM offers a quick and intuitive setup process, making it easier for users to get started without extensive training. This ease of implementation is a key factor for small businesses with limited resources.
- Users report that while Outreach has a strong market presence, some find it less user-friendly compared to Pipeliner CRM, particularly in terms of setup and administrative tasks. This can be a consideration for teams looking for a straightforward solution.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Pipeliner CRM
Starter
$65.00
1 User
Basic sales management, tracking and collaboration.
- Contact Management
Free Trial
Outreach
No trial information availablePipeliner CRM
Free Trial is available
Ratings
Meets Requirements
8.7
2,668
9.1
377
Ease of Use
8.3
2,684
9.3
377
Ease of Setup
7.7
846
9.1
140
Ease of Admin
7.8
774
9.2
137
Quality of Support
8.3
2,424
9.2
367
Has the product been a good partner in doing business?
8.5
760
9.3
134
Product Direction (% positive)
8.5
2,498
9.2
370
Features by Category
Sales Force Automation
Not enough data
9.0
303
|
Verified
Not enough data
9.0
214
|
Verified
Not enough data
9.2
302
|
Verified
Not enough data
9.0
294
|
Verified
Not enough data
8.9
239
|
Verified
Not enough data
9.1
278
|
Verified
Not enough data
8.9
237
|
Verified
Not enough data
8.8
234
|
Verified
Not enough data
8.9
236
Marketing Automation
Not enough data
8.8
227
|
Verified
Not enough data
8.8
210
|
Verified
Not enough data
9.3
275
|
Verified
Not enough data
Feature Not Available
Customer Support
Not enough data
8.9
240
Not enough data
9.1
237
|
Verified
Not enough data
9.1
251
|
Verified
Not enough data
8.9
206
Not enough data
9.1
221
Reporting & Analytics
Not enough data
9.1
289
|
Verified
Not enough data
9.2
279
|
Verified
Not enough data
9.2
255
|
Verified
Mobile & Social
Not enough data
9.0
225
|
Verified
Not enough data
9.1
233
|
Verified
Not enough data
9.0
260
|
Verified
Platform
Not enough data
9.0
103
|
Verified
Not enough data
9.2
98
|
Verified
Not enough data
9.2
104
|
Verified
Not enough data
9.1
81
|
Verified
Not enough data
9.0
75
|
Verified
Not enough data
8.8
91
|
Verified
Not enough data
9.2
101
|
Verified
Not enough data
8.9
84
|
Verified
Integration
Not enough data
9.1
102
|
Verified
Not enough data
8.9
90
|
Verified
Not enough data
9.2
76
|
Verified
Generative AI
Not enough data
8.1
8
Agentic AI - CRM
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Lead Facilitation
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Not enough data
Organization
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Not enough data
Performance Analysis
7.4
38
Not enough data
8.3
41
Not enough data
Sales Analysis
7.3
37
Not enough data
7.8
38
Not enough data
Generative AI
7.9
25
Not enough data
7.6
24
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
1007
|
Verified
Not enough data
9.1
1055
|
Verified
Not enough data
8.4
867
|
Verified
Not enough data
8.2
795
|
Verified
Not enough data
8.5
1006
|
Verified
Not enough data
8.6
399
Not enough data
8.2
347
Not enough data
Repeatability and Reportability
8.3
860
|
Verified
Not enough data
8.6
943
|
Verified
Not enough data
8.5
924
|
Verified
Not enough data
7.8
770
|
Verified
Not enough data
7.0
314
Not enough data
AI and Automation
7.8
338
Not enough data
7.3
307
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
290
Not enough data
Generative AI
6.7
138
Not enough data
Agentic AI - Sales Engagement
6.4
26
Not enough data
7.1
25
Not enough data
7.5
25
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Sales Team
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.5
193
Feature Not Available
8.2
234
|
Verified
8.8
32
|
Verified
6.9
165
|
Verified
9.0
27
|
Verified
8.3
245
|
Verified
8.5
32
Personalization
8.3
263
|
Verified
8.8
39
7.8
270
|
Verified
9.0
46
|
Verified
8.2
322
|
Verified
8.9
38
|
Verified
8.1
227
|
Verified
9.3
34
|
Verified
Administrative
8.7
306
|
Verified
9.0
38
|
Verified
8.4
258
|
Verified
8.9
43
|
Verified
8.5
264
9.0
13
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1438
Not enough data
8.4
1379
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1405
Not enough data
8.9
1431
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1447
Not enough data
Generative AI
6.8
162
Not enough data
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
158
9.1
9
7.9
173
9.1
9
Feature Not Available
8.5
9
8.1
187
8.9
9
7.6
167
9.0
8
Predictive Analytics
7.3
141
9.0
10
7.4
135
9.3
9
7.0
126
9.3
9
7.3
134
9.4
8
Sales Management
8.0
148
9.3
9
Feature Not Available
9.3
9
7.8
163
9.6
8
8.8
188
9.3
10
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Not enough data
Contacts
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Not enough data
Insights
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Pipeliner CRM are categorized as AI Sales Assistant, Sales Analytics, Email Tracking, and Sales Performance Management
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, Sales Coaching, Outbound Call Tracking, and AI SDRs
Pipeliner CRM is categorized as Customer Revenue Optimization, CRM, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeliner CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.3%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Information Technology and Services
8.8%
Marketing and Advertising
7.0%
Computer Software
6.1%
Construction
4.3%
Telecommunications
3.9%
Other
69.8%
Alternatives
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
How can Pipeliner fit into lottery businesses in Nigeria?
5 Comments
AU
The Pipeliner CRM can be fit into any business as far as sales management is concerned. It
provide solution for current challenges in the business...Read more
Can Pipeliner CRM work on mobile phone
5 Comments
NU
Thank you Sunny Ukandu for your interest in Pipeliner CRM software. Pipeliner CRM works perfectly with the mobile device. You can download it from your apple...Read more
How do i learn its usage quickly
4 Comments
SA
It’s very simple sir. Simply sign up and you can get access to trail versionRead more
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