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Compare Otter.ai and goodmeetings 
Featured Products
At a Glance
Market Segments
Small-Business (73.5% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
Free 1 User
$70.00 1 User Per Month
Otter.ai
Star Rating
(447)4.4 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansgoodmeetings
Star Rating
(71)4.7 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
$70.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Otter.ai excels in note-taking and transcription, with users highlighting its seamless integration with platforms like Google Meet and Zoom. Many find the meeting summaries particularly useful for capturing key points quickly.
- Users say goodmeetings stands out for its video quality and insightful analytics, such as the talk-to-listen ratio and attentiveness scores. Reviewers appreciate the ability to tag team members during calls, which enhances collaboration and feedback collection.
- According to verified reviews, Otter.ai has a more user-friendly setup process, with many users noting that the initial configuration is straightforward and intuitive, allowing them to start using the tool effectively right away.
- Reviewers mention that goodmeetings offers superior support quality, with many users praising the responsiveness and helpfulness of the customer service team, which can be crucial for teams relying on timely assistance.
- G2 reviewers highlight that while Otter.ai is free to start, goodmeetings provides a more comprehensive feature set for paid users, which some find justifies the cost, especially for teams focused on detailed meeting analytics.
- Users report that both platforms have their strengths in ease of use, but goodmeetings edges out slightly with higher ratings in this area, indicating that users find it more intuitive for daily operations and meeting management.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
goodmeetings
Professional
$70.00
1 User Per Month
- Automated recording of video meetings (up to 10,000 recorded meeting minutes/user/month)
- Meetings playlist (2 years of storage)
- App-based manual capture of notes & highlights
Free Trial
Otter.ai
Free Trial is available
goodmeetings
Free Trial is available
Ratings
Meets Requirements
8.7
375
9.1
34
Ease of Use
9.0
380
9.1
34
Ease of Setup
9.0
274
9.4
12
Ease of Admin
8.6
89
9.2
11
Quality of Support
8.4
241
9.4
32
Has the product been a good partner in doing business?
8.6
82
9.1
11
Product Direction (% positive)
8.8
364
8.4
22
Features by Category
Lead Facilitation
Feature Not Available
Feature Not Available
6.1
67
8.7
5
Feature Not Available
Feature Not Available
6.8
16
9.3
5
Organization
Feature Not Available
9.3
5
8.4
67
8.3
5
7.6
17
8.3
5
Performance Analysis
6.6
68
8.3
5
6.8
67
9.0
5
Sales Analysis
Feature Not Available
Feature Not Available
Feature Not Available
6.7
5
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
9.3
12
8.3
88
8.5
11
8.5
86
8.5
10
7.5
22
Feature Not Available
Agent Performance Management
7.7
74
8.7
10
8.7
82
7.9
11
8.6
81
8.5
12
Generative AI
8.7
78
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Voice
8.5
184
Not enough data
8.0
196
Not enough data
Transcription
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Not enough data
Editing
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Not enough data
Integration
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Not enough data
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
179
Not enough data
8.0
175
Not enough data
8.4
176
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.7
169
Not enough data
8.7
175
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
8
Personalization
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
9.0
7
Not enough data
8.8
7
Administrative
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
9.5
7
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
9.0
7
Not enough data
7.9
7
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Predictive Analytics
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
8.3
6
Sales Management
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
8.1
7
Not enough data
7.1
7
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.1
11
Not enough data
8.6
11
Not enough data
9.1
11
Not enough data
9.2
11
Feedback
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
9.2
12
Not enough data
9.4
11
Not enough data
8.8
11
Not enough data
9.2
11
Not enough data
8.6
12
Generative AI
Not enough data
Not enough data
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
66
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
63
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Categories
Categories
Shared Categories
Otter.ai and goodmeetings are categorized as Conversation Intelligence and AI Sales Assistant
Unique Categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
goodmeetings
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.3%
Computer Software
11.3%
Consulting
7.1%
Information Technology and Services
7.1%
Higher Education
5.0%
Other
58.2%
Information Technology and Services
28.6%
Computer Software
25.7%
Financial Services
7.1%
Real Estate
4.3%
Consumer Services
4.3%
Other
30.0%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
goodmeetings has no discussions with answers
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