2026 Best Software Awards are here!See the list
Compare Opensend and Retention.com 
Featured Products
At a Glance
Market Segments
Small-Business (67.2% of reviews)
Small-Business (87.4% of reviews)
Entry-Level Pricing
No pricing available
$500.00
Opensend
Star Rating
(135)4.8 out of 5
Market Segments
Small-Business (67.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpensendRetention.com
Star Rating
(122)4.5 out of 5
Market Segments
Small-Business (87.4% of reviews)
Pros & Cons
Entry-Level Pricing
$500.00
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Opensend excels in customer support, with users appreciating the quick assistance available through dedicated Slack channels. This level of support contrasts with Retention.com, where users have noted the quality of support as good but not as responsive.
- Users say that Opensend's onboarding process is straightforward and efficient, allowing agencies to become profitable almost immediately after launch. In comparison, while Retention.com also offers a seamless setup, some users have highlighted that it may not be as intuitive as Opensend's process.
- Reviewers mention that Retention.com provides a unique feature for capturing emails from anonymous website visitors, which has been described as a game changer for e-commerce businesses. This specific functionality is less emphasized in Opensend's offerings, which focus more on lead generation through email delivery.
- According to verified reviews, Opensend's daily email delivery and the ability to suppress known contacts are highly valued by users, making it a strong choice for lead generation. Retention.com, while effective in its own right, does not offer the same level of email management features.
- Users highlight that Retention.com has been particularly effective with its reclaim campaigns, which replicate abandoned cart and checkout scenarios. This feature has garnered positive feedback, although Opensend's overall user satisfaction ratings are higher, indicating a broader appeal.
- G2 reviewers indicate that while both products cater primarily to small businesses, Retention.com has a higher percentage of reviews from this segment. However, Opensend's overall user satisfaction and recent activity suggest it may be a more reliable choice for businesses looking for consistent performance.
Pricing
Entry-Level Pricing
Opensend
No pricing availableRetention.com
Startup
$500.00
Incremental Revenue of 5-10k/mo
- 60-day Pilot Period
- 60-Day Opt-Out Annual Commitment
Free Trial
Opensend
No trial information availableRetention.com
No trial information availableRatings
Meets Requirements
9.4
116
9.0
74
Ease of Use
9.5
123
9.0
74
Ease of Setup
9.7
120
8.5
44
Ease of Admin
9.7
65
9.1
38
Quality of Support
9.8
116
8.8
71
Has the product been a good partner in doing business?
9.7
65
9.3
38
Product Direction (% positive)
9.6
114
8.4
71
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
SMS Platform
Not enough data
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
8.2
17
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Opensend and Retention.com are categorized as Visitor Identification
Unique Categories
Opensend has no unique categories
Retention.com is categorized as Other Marketing, SMS Marketing, Personalization, and Identity Resolution
Reviews
Reviewers' Company Size
Opensend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Retention.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.6%
Consumer Goods
14.5%
Retail
13.7%
Apparel & Fashion
13.7%
Health, Wellness and Fitness
7.3%
Other
28.2%
Consumer Goods
14.4%
Retail
11.7%
Marketing and Advertising
11.7%
Health, Wellness and Fitness
9.9%
Apparel & Fashion
7.2%
Other
45.0%
Discussions
Opensend has no discussions with answers
What is GetEmails?
1 Comment
NR
Get emails places a pixel on your website and sends you email addresses based on new IP. Their data used to be high quality and then recently they started...Read more
Retention.com has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
