What are the best alternatives to Retention.com?

The best alternatives to Retention.com are Klaviyo (4.6/5 stars, 1354 reviews), Omnisend (4.6/5 stars, 1188 reviews), Customers.ai (4.8/5 stars, 429 reviews), and Listrak (4.5/5 stars, 305 reviews). These platforms provide robust marketing automation, superior ease of administration, and better support as highlighted by G2 reviewers.

What features do alternatives offer that Retention.com does not?

Alternatives to Retention.com such as Klaviyo and Omnisend offer native API integration, enhanced engagement tools, personalization capabilities, platform performance improvements, support for short codes, text messaging, and transactional SMS, which Retention.com lacks.

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Top 10 Retention.com Alternatives & Competitors

(123)4.5 out of 5

Many buyers researching Retention.com on G2 ultimately choose a competing solution from this list of highly rated tools. Other Marketing Software is used by teams seeking productive, secure platforms with features like social media integration, according to G2 reviews. In most cases, users compare alternatives based on reliability and ease of use.
The best overall alternative to Retention.com is Klaviyo, rated ~4.6 stars on G2 from 1309+ reviewers. It is frequently praised for email marketing and automation. Other well-known alternatives to Retention.com are:

Omnisend – known for helpful and customer support (G2 star rating ~4.6)
Customers.ai – highly rated for helpful and lead generation (G2 star rating ~4.8)
Listrak – offers customer support and helpful (G2 star rating ~4.5)
GTM Workspace - Powered by ZoomInfo – best suited for teams that need contact information and data accuracy (G2 star rating ~4.5)

Browse top options below. Based on G2 review data, Retention.com is most commonly used in industries like Other Marketing Software, Sales Intelligence Software, Marketing Automation Software. Compare user ratings by vertical to find the best fit.

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Best Paid & Free Alternatives to Retention.com

Klaviyo
Omnisend
Customers.ai
Listrak
GTM Workspace - Powered by ZoomInfo
Apollo.io
Clearbit
6sense Revenue Marketing

Top 10 Alternatives to Retention.com Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Retention.com stacks up to the competition, check reviews from current & previous users in industries like Consumer Goods, Health, Wellness and Fitness, and Financial Services, and find the best product for your business.

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By Klaviyo

Product Description

Reviewers say compared to Retention.com, Klaviyo is:

More expensive

Better at meeting requirements

Categories in common with Retention.com:

By Omnisend

Product Description

Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their audience and sales faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for online merchants of any size to sell more — all without the exaggerated cost. Join more than 115,000 ecommerce brands that use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly relevant emails & texts. Send newsletters and targeted email campaigns Create beautiful, shoppable emails in minutes using our drag-and-drop email builder and 350+ ready-made email templates. Add coupon codes, automatically pick & insert products, and automatically resend campaigns to non-openers – all without any tedious manual work! Drive sales on autopilot with ecommerce-focused automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails, and more. Get pre-built, revenue-generating automations running in minutes, or easily build your custom workflows using our no-code, drag-and-drop Automations Editor. Improve your targeting with smart segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers, or those that need to be re-engaged and personalize your messaging. Combine email with SMS and more channels Add SMS push notifications, and product reviews right next to your emails using Omnisend’s all-in-one platform to provide a consistent, omnichannel customer experience. Save time and costs – there’s no need to pay for separate email, SMS, product reviews, and push apps anymore! Grow your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. Collect & highlight customer feedback with Product Reviews With Omnisend, your customers' reviews can live right where they can do the most good – alongside your own words in emails, texts, and popups, adding a perspective that only your customers can provide. Award-winning 24/7 support We give you stellar support and helpful advice anytime you need it, and we answer in under 4 minutes on average. We’re available 24/7/365. Start using Omnisend for free today. Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/

Reviewers say compared to Retention.com, Omnisend is:

Easier to set up

Better at support

Easier to admin

Categories in common with Retention.com:

Product Description

Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands of business productivity tools, and hundreds of millions of consumer records to build email outreach campaigns for any audience.

Reviewers say compared to Retention.com, Customers.ai is:

Better at support

Easier to set up

Better at meeting requirements

Categories in common with Retention.com:

Visitor Identification

Retention.com Alternatives FAQs

Generated using AI

Users choose Klaviyo over Retention.com primarily for its advanced marketing automation and segmentation capabilities, which are reflected in 92 mentions of automation and 66 mentions of data segmentation. Klaviyo's extensive integration portfolio, especially with Shopify, and its ability to combine email and SMS marketing under one platform (89 mentions each) provide a comprehensive omnichannel marketing solution. Klaviyo's powerful personalization and engagement features, including AI-driven segmentation and predictive analytics, enable users to deliver highly targeted campaigns, driving better customer retention and revenue growth. The platform's robust analytics and reporting tools help marketers measure campaign effectiveness and optimize strategies, contributing to its popularity. Despite being noted as more expensive (73 mentions) and having a learning curve (63 mentions), users find Klaviyo's feature richness and scalability justify the cost. Its ease of use (167 mentions) and extensive educational resources support users in mastering the platform. These factors combined make Klaviyo the preferred choice for businesses seeking a sophisticated, all-in-one email and SMS marketing solution with deep ecommerce integrations and advanced automation capabilities.

Reviewers recommend Klaviyo for its advanced automation, segmentation, and deep ecommerce integrations, making it ideal for B2C brands. Omnisend is favored for its ease of use, excellent customer support, and integrated email and SMS marketing features, especially for ecommerce stores. Customers.ai is praised for its accurate visitor identification, lead intelligence, and seamless CRM integrations, enhancing sales and marketing alignment. Listrak is recommended for its powerful cross-channel automation, advanced segmentation, and dedicated customer support, particularly for ecommerce and retail marketers.

According to G2 data, Retention.com and Klaviyo both hold strong average ratings, with Retention.com at 4.5/5 across 123 reviews and Klaviyo slightly higher at 4.6/5 across 1,354 reviews. Both products score equally on meeting requirements (9.0), and have the same Ease of Setup score (8.5). Retention.com leads Klaviyo by 0.5 points in Ease of Admin (9.1 vs 8.6) and by 0.4 points in Usability (9.0 vs 8.6). Retention.com also scores higher in Support (8.8 vs 8.4) and Ease of Doing Business With (9.3 vs 8.9), indicating stronger user satisfaction in these areas. Feature-wise, Klaviyo offers several capabilities not present in Retention.com, including API Integration, Engagement, Personalization, Platform Performance, Short Codes, Text Messaging, and Transactional SMS. Retention.com does not have unique features not offered by Klaviyo according to the data. User sentiment highlights Retention.com's strengths in ease of use (8 mentions), easy setup (7 mentions), and revenue growth (4 mentions). Klaviyo excels with 167 mentions of ease of use, 131 mentions of email marketing, and 92 mentions of automation, reflecting its robust marketing automation capabilities. Overall, Retention.com is favored for easier administration and better support, while Klaviyo is preferred for its broader feature set, especially in automation, segmentation, and multi-channel marketing. Both platforms integrate well with Shopify and are praised for ease of setup and usability, but Klaviyo's extensive features and larger user base make it a more comprehensive solution for ecommerce marketing needs.