Retention.com Pricing Overview

Retention.com does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, Retention.com pricing in 2026 starts at $0.10 and can reach $79.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Retention.com's official pricing page for the most current details.

Retention.com's pricing is best suited for small e-commerce businesses, particularly those on Shopify using Klaviyo or similar ESPs. G2 reviewers from industries like apparel, health and wellness, consumer goods, food and beverages, and retail consistently report strong results. The Grow plan suits businesses focused on list building with variable or lower traffic, given its pay-per-contact model. Retention.com's Reclaim plan appeals to established e-commerce brands with consistent traffic seeking to recover abandoned flow revenue. G2 reviewers from mid-market companies in retail and consumer goods also find value, though some note that lower-traffic sites or non-Shopify platforms may see diminished returns from Retention.com's pricing structure.

Retention.com does not offer a traditional free tier, but G2's pricing data for Retention.com shows a usage-based Grow plan at $0.10 per contact, allowing businesses to identify up to 40% of site visitors and pay only for what they use with no contracts. Retention.com's Reclaim plan at $79.00 per month adds flow revenue recovery by extending first-party cookie life, supporting browse, product, cart, and checkout abandonment flows across email and SMS platforms like Klaviyo and Attentive. G2 reviewers note that Reclaim is particularly valuable for e-commerce brands seeking incremental revenue, while Grow suits those focused purely on email list building. A free trial is also available for evaluation.

G2 reviewers of Retention.com are largely positive about its value, with many small businesses reporting strong ROI — some citing 5x to 6.8x returns and significant email list growth. High-rating reviewers frequently describe the pricing as reasonable given the results, particularly for e-commerce brands on Shopify using Klaviyo. However, cost concerns appear consistently across G2 reviews, especially for smaller teams with lower traffic volumes, seasonal businesses, and those still proving incrementality. A few G2 users note that the Grow tier's contacts can be lower quality, making ROI harder to justify. Overall, Retention.com's pricing delivers strong value for traffic-rich e-commerce businesses but may feel steep for early-stage or low-traffic operations.