Compare Podium and Quo 
At a Glance
Market Segments
Small-Business (60.4% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
Contact Us Per Month
$15.00 1 per user per month (billed annually)
Podium
Star Rating
(2,095)4.6 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansQuo
Star Rating
(3,355)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in customer engagement, particularly through its text messaging feature, which allows businesses to respond quickly to inquiries and collect reviews efficiently. Users appreciate the platform's ability to consolidate messages from various channels, enhancing overall communication.
- Users say Quo stands out for its quick implementation and ease of use, with agents adopting the system seamlessly. This has been highlighted by recent users who noted that the onboarding process was straightforward, allowing teams to get up and running without significant downtime.
- Reviewers mention that while Podium offers a clean and user-friendly interface, it may not fully meet the needs of larger teams due to its limited call management features. Users have pointed out that the platform's capabilities in this area could be improved, especially when compared to Quo's more robust offerings.
- According to verified reviews, Quo provides excellent customer support, with users reporting timely responses to inquiries and effective resolution of issues. This level of support has contributed to a positive experience for long-term users, who feel confident in the reliability of the service.
- G2 reviewers highlight that Podium's strengths lie in its review management tools, which help businesses maintain a positive reputation. Users have praised the platform for its ability to streamline feedback collection, making it easier to engage with customers and improve service quality.
- Users report that Quo's features, such as shared phone numbers and comprehensive call logs, enhance team collaboration and oversight. This functionality has been particularly beneficial for business owners who want to monitor communications without being tied to a single device.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Podium
No trial information availableQuo
Free Trial is available
Ratings
Meets Requirements
9.1
1,755
9.3
2,867
Ease of Use
9.3
1,774
9.4
2,911
Ease of Setup
9.1
1,102
9.3
2,190
Ease of Admin
9.3
903
9.4
1,238
Quality of Support
9.0
1,632
9.3
2,690
Has the product been a good partner in doing business?
9.2
921
9.5
1,224
Product Direction (% positive)
8.9
1,738
9.4
2,766
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
40
Not enough data
8.7
41
Not enough data
Interaction
8.0
42
Not enough data
8.2
41
Not enough data
8.3
41
Not enough data
8.3
41
Not enough data
8.3
40
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.1
41
Not enough data
7.8
42
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
42
Not enough data
7.9
42
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
42
Not enough data
8.5
41
Not enough data
8.5
40
Not enough data
Agentic AI - AI Chatbots
5.4
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.1
9
Not enough data
6.7
9
Not enough data
5.9
9
Not enough data
6.9
9
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
158
Not enough data
7.7
208
Not enough data
9.1
223
Not enough data
Feature Not Available
Not enough data
Channels
7.9
211
Not enough data
8.6
221
Not enough data
9.3
239
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
153
Not enough data
8.4
155
Not enough data
8.5
223
Not enough data
8.3
222
Not enough data
8.5
223
Not enough data
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
Platform Basics
8.6
66
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
64
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
230
|
Verified
Not enough data
9.3
243
|
Verified
Not enough data
8.4
187
Not enough data
8.6
240
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
Not enough data
SMS Platform
8.5
223
|
Verified
Not enough data
8.6
224
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
202
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Not enough data
Agentic AI - SMS Marketing
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Not enough data
Channels
8.2
327
Not enough data
8.1
324
Not enough data
Feature Not Available
Not enough data
Design
8.3
340
Not enough data
Feature Not Available
Not enough data
8.5
376
Not enough data
8.4
367
Not enough data
8.6
339
Not enough data
Generative AI
7.5
237
Not enough data
7.5
232
Not enough data
Responses
9.2
15
Not enough data
9.2
15
Not enough data
8.8
15
Not enough data
Automation - AI Agents
8.7
17
Not enough data
8.8
20
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
9.0
18
Not enough data
Platform
8.8
16
Not enough data
9.0
17
Not enough data
9.0
15
Not enough data
Autonomy - AI Agents
8.6
15
Not enough data
8.8
15
Not enough data
8.6
16
Not enough data
7.9
15
Not enough data
Generative AI
8.5
16
Not enough data
8.6
15
Not enough data
Responses
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational Platform
8.7
297
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Not enough data
Support Automation
8.5
258
Not enough data
8.3
166
Not enough data
8.7
169
Not enough data
8.1
174
Not enough data
Generative AI
7.5
153
Not enough data
7.5
155
Not enough data
Generative AI
7.7
246
Not enough data
7.5
244
Not enough data
Feature Not Available
Not enough data
Communication
9.2
699
|
Verified
Not enough data
9.0
725
|
Verified
Not enough data
8.1
509
Not enough data
9.0
665
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
627
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
598
|
Verified
Not enough data
Platform Basics - VoIP Providers
6.8
11
8.3
483
6.5
11
8.9
553
6.2
10
8.4
481
5.8
11
8.2
500
5.8
10
7.8
459
6.5
10
7.7
452
Basic Communication
8.4
42
9.4
1918
Feature Not Available
Feature Not Available
Feature Not Available
9.4
1773
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.3
37
8.8
1334
Agentic AI - VoIP Providers
6.0
7
7.8
362
6.0
7
7.9
363
6.2
7
8.1
361
6.7
7
8.0
360
Access
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
9.0
1472
Advanced Features
6.7
39
7.7
1063
Feature Not Available
8.2
1289
8.1
39
9.4
1737
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
48
Agentic AI - Outbound Call Tracking
Not enough data
7.7
119
Not enough data
7.9
118
Calling
Not enough data
9.3
994
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
9.3
983
|
Verified
Not enough data
9.1
714
Not enough data
7.8
115
Contacts
Not enough data
9.1
1021
|
Verified
Not enough data
8.9
899
|
Verified
Not enough data
8.7
881
|
Verified
Insights
Not enough data
9.0
921
|
Verified
Not enough data
8.4
861
Not enough data
8.8
959
|
Verified
Not enough data
7.9
825
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
115
Consumer Intelligence
9.1
634
|
Verified
Not enough data
8.4
519
Not enough data
8.5
561
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
526
|
Verified
Not enough data
8.9
652
|
Verified
Not enough data
Media Monitoring
8.5
519
Not enough data
7.3
203
Not enough data
8.3
513
Not enough data
In-House Management
8.6
504
Not enough data
8.6
504
|
Verified
Not enough data
Generative AI
7.5
139
Not enough data
Agentic AI - Online Reputation Management
5.1
12
Not enough data
5.3
12
Not enough data
5.8
12
Not enough data
5.3
12
Not enough data
5.6
12
Not enough data
5.6
12
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium and Quo are categorized as VoIP Providers
Unique Categories
Quo is categorized as Google Workspace Communication Tools and Outbound Call Tracking
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.1%
Real Estate
8.6%
Construction
6.0%
Consumer Services
5.4%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.7%
Other
70.6%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
Is podium a CRM?
2 Comments
GY
No, podium is not a CRM. I would call it an online reputation management platform. It helps get and manage, google reviews along with unifying customer...Read more
What does the company podium do?
2 Comments
MB
Provides an expensive platform small business owners can use to solicit customer reviews on Google maps. Read more
Is open phone legit?
26 Comments
RG
Yes Open Phone is legit! It is the best phone service on the market. Read more
What is like Google Voice?
4 Comments
AF
It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays...Read more
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