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Compare Podium and Quo

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At a Glance
Podium
Podium
Star Rating
(2,050)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plans
Quo
Quo
Star Rating
(3,274)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Quo excels in overall user satisfaction, reflected in its higher G2 Score compared to Podium. Users appreciate Quo's convenience and essential features, which contribute to a smoother daily workflow.
  • Users say that Podium stands out for its ability to centralize communications, pulling messages from various platforms like Google Business Profile and SMS into one feed. This feature is particularly praised for making it easier to manage customer interactions.
  • Reviewers mention that Quo's customer support is a significant strength, with users highlighting the patience and thoroughness of support agents. One user noted how an agent stayed on the line for over an hour to resolve issues, showcasing Quo's commitment to customer care.
  • According to verified reviews, Podium's Text-to-Pay feature is a game-changer for businesses, allowing customers to make payments easily via text. This functionality has been well-received, enhancing the user experience for both businesses and their clients.
  • Users highlight that while both platforms are user-friendly, Quo edges out slightly with its higher ratings in ease of setup and administration. Reviewers appreciate how quickly they can get started and manage their accounts without hassle.
  • G2 reviewers note that Podium's focus on online reviews and reputation management is a strong selling point, with features that automatically send review invitations after service. This automation helps businesses maintain a positive online presence effortlessly.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
Browse all 3 pricing plans
Quo
Starter
$15.00
1 per user per month (billed annually)
Browse all 3 pricing plans
Free Trial
Podium
No trial information available
Quo
Free Trial is available
Ratings
Meets Requirements
9.1
1,731
9.3
2,788
Ease of Use
9.3
1,750
9.4
2,832
Ease of Setup
9.1
1,082
9.3
2,111
Ease of Admin
9.3
883
9.4
1,227
Quality of Support
9.0
1,608
9.3
2,615
Has the product been a good partner in doing business?
9.2
901
9.5
1,213
Product Direction (% positive)
9.0
1,717
9.4
2,693
Features by Category
7.5
44
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
7.2
264
Not enough data
Messenger
8.3
158
Not enough data
7.6
207
Not enough data
9.1
222
Not enough data
Feature Not Available
Not enough data
Channels
7.9
212
Not enough data
8.6
221
Not enough data
9.3
237
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
153
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Not enough data
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
7.9
66
Not enough data
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.7
270
Not enough data
Text Messaging
8.7
229
|
Verified
Not enough data
9.3
239
|
Verified
Not enough data
8.4
186
Not enough data
8.6
238
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
215
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
Not enough data
SMS Platform
8.5
223
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Not enough data
Agentic AI - SMS Marketing
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.1
425
Not enough data
Channels
8.2
324
Not enough data
8.1
322
Not enough data
Feature Not Available
Not enough data
Design
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Not enough data
Generative AI
7.5
234
Not enough data
7.5
229
Not enough data
7.7
92
Not enough data
Productivity Tools
8.4
86
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
87
Not enough data
8.4
86
Not enough data
8.0
86
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Shared Inbox
5.8
22
Not enough data
6.1
22
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.9
21
Not enough data
Responses
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Not enough data
Automation - AI Agents
8.7
15
Not enough data
8.8
18
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
16
Not enough data
Platform
9.0
14
Not enough data
8.8
15
Not enough data
9.2
14
Not enough data
Autonomy - AI Agents
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Not enough data
Generative AI
8.6
15
Not enough data
8.7
14
Not enough data
8.5
35
Not enough data
Responses
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.3
342
Not enough data
Conversational Platform
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Not enough data
Support Automation
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Not enough data
Generative AI
7.5
152
Not enough data
7.5
154
Not enough data
8.4
796
Not enough data
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
616
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Not enough data
6.6
42
8.4
1,908
Platform Basics - VoIP Providers
6.8
11
8.3
479
6.5
11
8.9
523
6.2
10
8.4
479
5.8
11
8.2
481
5.8
10
7.8
458
6.5
10
7.7
451
Basic Communication
8.4
42
9.4
1870
Feature Not Available
Feature Not Available
Feature Not Available
9.4
1749
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.3
37
8.8
1331
Agentic AI - VoIP Providers
6.0
7
7.8
358
6.0
7
7.9
360
6.2
7
8.1
359
6.7
7
8.0
359
Access
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
9.0
1468
Advanced Features
6.7
39
7.6
1059
Feature Not Available
8.1
1275
8.1
39
9.4
1705
Google Workspace Communication ToolsHide 1 FeatureShow 1 Feature
Not enough data
7.3
47
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.6
1,140
Agentic AI - Outbound Call Tracking
Not enough data
7.7
118
Not enough data
7.8
117
Calling
Not enough data
9.2
987
|
Verified
Not enough data
8.5
859
|
Verified
Not enough data
9.3
977
|
Verified
Not enough data
9.1
710
Not enough data
7.8
114
Contacts
Not enough data
9.1
1018
|
Verified
Not enough data
8.9
897
|
Verified
Not enough data
8.7
878
|
Verified
Insights
Not enough data
9.0
918
|
Verified
Not enough data
8.4
860
Not enough data
8.8
957
|
Verified
Not enough data
7.9
824
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
114
Online Reputation ManagementHide 18 FeaturesShow 18 Features
7.4
756
Not enough data
Consumer Intelligence
9.1
630
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
648
|
Verified
Not enough data
Media Monitoring
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
Not enough data
In-House Management
8.6
503
Not enough data
8.6
503
|
Verified
Not enough data
Generative AI
7.5
138
Not enough data
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Podium
Podium
Small-Business(50 or fewer emp.)
60.3%
Mid-Market(51-1000 emp.)
34.8%
Enterprise(> 1000 emp.)
4.9%
Quo
Quo
Small-Business(50 or fewer emp.)
91.3%
Mid-Market(51-1000 emp.)
7.4%
Enterprise(> 1000 emp.)
1.3%
Reviewers' Industry
Podium
Podium
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.0%
Quo
Quo
Real Estate
8.5%
Construction
6.0%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Computer Software
4.7%
Other
70.7%
Alternatives
Podium
Podium Alternatives
Birdeye
Birdeye
Add Birdeye
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Plivo
Plivo
Add Plivo
Swell
Swell
Add Swell
Quo
Quo Alternatives
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
iPlum
iPlum
Add iPlum
JustCall
JustCall
Add JustCall
Aircall
Aircall
Add Aircall
Discussions
Podium
Podium Discussions
How can I make people interact with the chat feature better?
3 Comments
Jeff J.
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
Jeffrey P.
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
Quo
Quo Discussions
Is open phone legit?
26 Comments
Verified User
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html Read more
Is open phone free?
11 Comments
What is like Google Voice?
4 Comments
Marshall L.
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
Podium
Podium
Optimized for quick response
Quo
Quo
Optimized for quick response