Compare Agentforce Sales (formerly Salesforce Sales Cloud) and OpenCRM 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (57.5% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
£33 Month/User
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,571)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansOpenCRM
Star Rating
(44)4.3 out of 5
Market Segments
Small-Business (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
£33 Month/User
Learn more about OpenCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and provide real-time insights, making it a powerful tool for sales teams.
- Users say that OpenCRM stands out for its comprehensive package without hidden fees, particularly highlighting its email integration. This feature allows users to send, track, and archive emails directly within the CRM, ensuring that all communication history is easily accessible and tied to the right contacts.
- Reviewers mention that Agentforce Sales has a higher overall satisfaction rating, reflecting its robust capabilities in reporting and tracking sales. Users find it beneficial for maintaining close relationships with clients and effectively managing inquiries, which is crucial for sales success.
- According to verified reviews, OpenCRM is praised for its user-friendly interface, which makes organizing contacts and scheduling outreach feel smooth and efficient. Users enjoy the ability to call clients directly from the webpage, enhancing their workflow and productivity.
- G2 reviewers highlight that while Agentforce Sales has a slightly lower score in ease of setup, it still provides a solid onboarding experience. Users have noted that the intuitive design helps teams get up and running quickly, despite some initial configuration challenges.
- Users report that OpenCRM is particularly well-suited for small businesses, with features tailored to B2B sales workflows. However, some users feel that it may lack the advanced capabilities found in larger platforms like Agentforce Sales, which could be a consideration for growing businesses looking for scalability.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
OpenCRM
Per User Pricing Model
£33 Month/User
Our per user monthly fee will give you access to the whole of OpenCRM. No restrictions and no hidden costs.
Here's what you'll get:
All Features & Functionality -
User Permissions -
2TB File Storage -
EU Data Centres -
Great Customer Service -
UK Based Team -
Unlimited Custom Fields -
Nightly Backups.
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
OpenCRM
No trial information availableRatings
Meets Requirements
8.8
13,983
8.4
32
Ease of Use
8.2
17,972
8.8
32
Ease of Setup
7.8
8,921
7.9
15
Ease of Admin
7.9
4,488
8.2
14
Quality of Support
8.1
12,203
9.1
30
Has the product been a good partner in doing business?
8.4
4,451
9.0
13
Product Direction (% positive)
8.3
13,648
9.6
32
Features by Category
Sales Force Automation
8.8
9553
|
Verified
9.1
18
|
Verified
8.3
6403
|
Verified
7.6
12
|
Verified
8.7
9280
|
Verified
8.5
12
|
Verified
8.3
9505
|
Verified
8.6
15
|
Verified
8.0
7327
|
Verified
8.0
11
|
Verified
8.2
7622
|
Verified
8.1
14
|
Verified
8.0
6766
|
Verified
8.3
13
|
Verified
8.1
6667
|
Verified
8.2
12
|
Verified
8.3
7418
|
Verified
9.1
9
Marketing Automation
8.0
6681
|
Verified
7.6
12
|
Verified
8.1
6999
|
Verified
7.9
11
|
Verified
8.5
8083
|
Verified
8.8
12
|
Verified
7.9
5433
7.7
11
|
Verified
Customer Support
8.3
6835
|
Verified
8.6
13
|
Verified
8.1
6392
|
Verified
8.7
14
|
Verified
8.2
6792
|
Verified
8.2
13
|
Verified
8.0
5503
|
Verified
8.5
9
|
Verified
8.2
5997
|
Verified
8.1
14
|
Verified
Reporting & Analytics
8.5
9003
|
Verified
7.8
17
|
Verified
8.5
9172
|
Verified
8.6
16
|
Verified
8.2
7466
|
Verified
8.3
8
Mobile & Social
7.9
5629
|
Verified
Feature Not Available
7.8
5253
|
Verified
7.1
8
|
Verified
7.7
6109
|
Verified
8.2
12
|
Verified
Platform
8.5
3630
|
Verified
8.8
12
|
Verified
8.5
3632
|
Verified
8.0
11
|
Verified
8.6
3633
|
Verified
7.6
12
|
Verified
8.4
2902
|
Verified
8.7
9
8.5
3178
|
Verified
7.7
5
|
Verified
8.1
3196
|
Verified
8.0
10
|
Verified
8.7
3621
|
Verified
9.2
12
|
Verified
8.1
3030
6.7
8
|
Verified
Integration
8.5
2605
|
Verified
8.0
10
|
Verified
8.5
3074
|
Verified
Not enough data
8.5
2901
|
Verified
Not enough data
Generative AI
7.6
892
Not enough data
Agentic AI - CRM
7.9
256
Not enough data
7.9
252
Not enough data
8.2
250
Not enough data
8.0
241
Not enough data
8.0
242
Not enough data
8.0
246
Not enough data
8.2
246
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
345
Not enough data
8.8
340
Not enough data
Performance Analysis
8.4
286
Not enough data
8.8
308
Not enough data
Sales Analysis
8.4
285
Not enough data
8.8
302
Not enough data
Generative AI
8.5
126
Not enough data
8.4
126
Not enough data
Agentic AI - AI Sales Assistant
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Integrated Workflows
8.7
523
Not enough data
8.5
515
Not enough data
8.1
470
Not enough data
8.1
464
Not enough data
8.9
527
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.7
75
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
504
Not enough data
8.0
437
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
567
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
622
Not enough data
8.5
592
Not enough data
8.5
625
Not enough data
8.3
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
968
Not enough data
8.7
999
Not enough data
8.3
902
Not enough data
8.7
1031
Not enough data
8.6
962
Not enough data
Predictive Analytics
8.4
947
Not enough data
8.6
961
Not enough data
8.1
856
Not enough data
8.3
896
Not enough data
Sales Management
8.7
985
Not enough data
8.1
858
Not enough data
8.6
982
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and OpenCRM are categorized as CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
OpenCRM has no unique categories
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Information Technology and Services
18.9%
Telecommunications
8.1%
Manufacturing
5.4%
Medical Devices
5.4%
Marketing and Advertising
5.4%
Other
56.8%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
How can I uninstall this software?
1 Comment
AT
This is a cloud based solution that you access via your browser. It does not need to be installed or uninstalled.Read more
Graph Analysis
1 Comment
AT
Yes. You can use OpenCRM reports to build graphs that can then be placed on your dashboard or exported as part of a pdf.Read more
What is OpenCRM used for?
1 Comment
PD
OpenCRM is used to manage customer relationships, including sales, marketing, customer support, and project management. It helps businesses track...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
