Compare Gusto and OnPay 
Featured Products
At a Glance
Market Segments
Small-Business (84.0% of reviews)
Small-Business (97.7% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Starting at $49.00
Gusto
Star Rating
(9,701)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansOnPay
Star Rating
(407)4.8 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00
Free Trial is available
Learn more about OnPaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive interface that simplifies payroll, onboarding, and benefits management. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
- Users say OnPay stands out for its exceptional customer support, particularly for those new to payroll. Reviewers highlighted the hands-on assistance during onboarding, with one stating, "The customer service was incredible... their onboarding leader got on the phone and walked me through everything."
- According to verified reviews, Gusto's overall satisfaction is significantly higher, reflected in its G2 Scores across various categories. Users frequently mention that Gusto provides a user-friendly and organized pathway for many HR systems, making it a preferred choice for small businesses.
- Reviewers mention that while OnPay has a strong focus on payroll tax management, Gusto offers a more comprehensive suite of features that includes benefits tracking and compliance support, which many users find essential for their HR needs.
- G2 reviewers highlight that Gusto's implementation process is quick and straightforward, with users praising its intuitive onboarding wizard. This ease of setup is a significant advantage for businesses looking to get started without extensive training.
- Users report that while both platforms have similar entry-level pricing, Gusto's broader feature set and higher satisfaction ratings make it a more valuable investment for small businesses looking for a robust payroll and HR solution.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
OnPay
Simple, Transparent Pricing
Starting at $49.00
Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:
- Unlimited monthly pay runs
- Tax filings and payments (including W-2s)
- A full set of HR tools
Free Trial
Gusto
Free Trial is available
OnPay
Free Trial is available
Ratings
Meets Requirements
9.4
7,057
9.7
331
Ease of Use
9.5
7,279
9.6
337
Ease of Setup
9.3
5,880
9.4
272
Ease of Admin
9.3
2,370
9.6
240
Quality of Support
9.0
5,868
9.5
327
Has the product been a good partner in doing business?
9.1
2,367
9.7
242
Product Direction (% positive)
9.2
7,093
9.3
318
Features by Category
Core HR
8.8
908
8.9
22
9.0
944
8.5
18
8.1
799
7.3
14
8.6
848
9.1
20
8.8
875
9.4
20
8.7
881
9.2
14
Generative AI
7.2
474
6.3
5
Platform
8.2
2250
8.9
66
8.0
2055
8.9
49
Feature Not Available
Feature Not Available
8.9
2298
9.5
70
9.3
2300
9.8
79
8.9
2207
9.4
59
8.8
2264
9.6
74
9.1
2277
9.7
83
Employee Self Service
9.5
5363
|
Verified
9.6
263
|
Verified
8.9
4763
|
Verified
8.8
156
|
Verified
9.0
4817
|
Verified
8.7
177
|
Verified
Administration
9.4
5185
|
Verified
9.7
275
|
Verified
9.1
4731
|
Verified
8.9
176
|
Verified
9.6
5164
|
Verified
9.7
259
|
Verified
8.9
4477
|
Verified
8.8
162
|
Verified
9.2
4691
|
Verified
9.5
207
|
Verified
8.8
4167
|
Verified
8.8
139
|
Verified
9.1
4382
|
Verified
9.2
169
|
Verified
9.2
4562
|
Verified
9.6
198
|
Verified
9.2
4554
|
Verified
9.5
184
|
Verified
Taxes
9.3
4970
|
Verified
9.7
268
|
Verified
9.2
4812
|
Verified
9.6
254
|
Verified
Feature Not Available
9.7
251
|
Verified
Integration
8.6
4163
|
Verified
8.5
132
|
Verified
8.8
4133
|
Verified
7.8
112
|
Verified
8.8
4181
|
Verified
8.6
150
|
Verified
8.6
3902
|
Verified
8.1
118
|
Verified
Platform
9.0
4665
|
Verified
9.4
250
|
Verified
9.2
4601
|
Verified
9.5
238
|
Verified
9.3
5035
|
Verified
9.8
253
|
Verified
9.2
4509
|
Verified
9.6
230
|
Verified
Benefits Administration Platform Features
9.0
1362
8.9
25
8.9
1315
8.9
21
8.4
1221
8.5
14
9.0
1337
9.3
25
9.1
1309
9.3
28
9.2
1352
9.1
31
9.0
1277
9.4
24
8.8
1254
9.1
20
Benefits Administration Platform Features
9.0
1362
8.9
25
8.9
1315
8.9
21
8.4
1221
8.5
14
9.0
1337
9.3
25
9.1
1309
9.3
28
9.2
1352
9.1
31
9.0
1277
9.4
24
9.1
931
9.0
19
8.8
1254
9.1
20
8.5
1060
8.5
19
8.3
977
7.8
9
8.9
1043
9.3
10
Generative AI
7.2
840
6.3
8
7.2
837
6.3
8
7.1
832
6.3
8
Platform
8.2
2250
8.9
66
8.0
2055
8.9
49
Feature Not Available
Feature Not Available
8.9
2298
9.5
70
9.3
2300
9.8
79
8.9
2207
9.4
59
8.8
2264
9.6
74
9.1
2277
9.7
83
Automation
8.8
8
Not enough data
Logistics
Not enough data
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
9.5
10
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
10.0
10
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
184
Not enough data
9.2
193
Not enough data
8.9
184
Not enough data
Platform Performance
8.8
190
Not enough data
8.5
177
Not enough data
Platform Functionality
9.0
187
Not enough data
8.5
180
Not enough data
8.8
178
Not enough data
Platform Additional Functionality
8.8
181
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
757
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
653
Not enough data
9.1
737
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
246
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1178
Not enough data
9.2
1179
Not enough data
8.4
1090
Not enough data
8.8
1101
Not enough data
8.6
1094
Not enough data
Platform Additional Functionality
9.2
1155
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1136
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1058
Not enough data
8.8
1041
Not enough data
Platform
8.2
2250
8.9
66
8.0
2055
8.9
49
Feature Not Available
Feature Not Available
8.9
2298
9.5
70
9.3
2300
9.8
79
8.9
2207
9.4
59
8.8
2264
9.6
74
9.1
2277
9.7
83
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1111
Not enough data
Categories
Categories
Shared Categories
Gusto and OnPay are categorized as Benefits Administration, Core HR, and Payroll
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, HCM Software, and Performance Management
OnPay has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnPay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.8%
Computer Software
5.0%
Accounting
5.0%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.7%
Other
74.8%
Accounting
7.3%
Non-Profit Organization Management
6.8%
Retail
4.5%
Financial Services
4.3%
Health, Wellness and Fitness
4.3%
Other
72.8%
Discussions
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
OnPay has no discussions with answers
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