Compare Okendo and Open Loyalty 
At a Glance
Market Segments
Small-Business (75.9% of reviews)
Mid-Market (69.2% of reviews)
Entry-Level Pricing
$19.00 Per Month
No pricing available
Okendo
Star Rating
(312)4.6 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansOpen Loyalty
Star Rating
(15)4.7 out of 5
Market Segments
Mid-Market (69.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Open LoyaltyOkendo vs Open Loyalty
When assessing the two solutions, reviewers found Okendo easier to use and set up. However, Open Loyalty is easier to administer. Reviewers also preferred doing business with Open Loyalty overall.
- Okendo and Open Loyalty both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Open Loyalty is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Open Loyalty over Okendo.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Open Loyalty
No pricing availableFree Trial
Okendo
Free Trial is available
Open Loyalty
No trial information availableRatings
Meets Requirements
9.0
222
9.0
8
Ease of Use
9.0
225
8.7
9
Ease of Setup
9.0
202
8.6
7
Ease of Admin
9.1
116
9.2
6
Quality of Support
9.4
219
9.8
8
Has the product been a good partner in doing business?
9.3
115
9.7
5
Product Direction (% positive)
9.5
220
10.0
8
Features by Category
Marketing Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.4
124
Not enough data
8.8
146
Not enough data
8.1
129
Not enough data
8.2
123
Not enough data
7.8
119
Not enough data
Agentic AI - Review Management
6.5
64
Not enough data
6.4
64
Not enough data
Moderation
8.8
129
Not enough data
8.7
127
Not enough data
8.2
119
Not enough data
Use Cases
9.3
145
Not enough data
7.8
120
Not enough data
8.5
137
Not enough data
Administration
8.4
131
Not enough data
7.9
120
Not enough data
7.9
135
Not enough data
8.7
125
Not enough data
6.5
108
Not enough data
Display Options
7.5
115
Not enough data
8.5
137
Not enough data
8.7
145
Not enough data
7.5
118
Not enough data
Generative AI
6.8
78
Not enough data
Survey Management
8.3
27
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
8.4
26
Not enough data
Survey Customization
8.5
25
Not enough data
8.8
25
Not enough data
8.4
24
Not enough data
7.2
24
Not enough data
Survey Insights
8.5
28
Not enough data
7.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Not enough data
Agentic AI - Survey
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
Loyalty Experience
8.7
36
9.8
9
8.3
33
9.6
8
8.5
31
9.2
6
7.6
31
8.3
6
6.7
31
8.3
7
6.7
30
8.0
5
Loyalty Platform
8.0
29
Not enough data
8.0
30
9.2
6
8.0
28
8.8
7
7.1
29
7.7
5
8.4
33
9.3
7
Agentic AI - Loyalty Management
6.2
20
Not enough data
6.8
19
Not enough data
5.7
18
Feature Not Available
5.6
18
Feature Not Available
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Consumer Intelligence
9.4
24
Not enough data
6.7
17
Not enough data
8.3
20
Not enough data
Reporting
7.0
15
Not enough data
6.5
14
Not enough data
8.1
18
Not enough data
Media Monitoring
5.1
15
Not enough data
5.0
15
Not enough data
4.9
15
Not enough data
In-House Management
4.7
13
Not enough data
5.6
12
Not enough data
Generative AI
6.0
8
Not enough data
Agentic AI - Online Reputation Management
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo and Open Loyalty are categorized as Loyalty Management
Unique Categories
Okendo is categorized as Online Reputation Management, Review Management, Survey, and Customer Advocacy
Open Loyalty is categorized as Gamification
Reviews
Reviewers' Company Size
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Open Loyalty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.3%
Consumer Goods
19.2%
Apparel & Fashion
17.0%
Health, Wellness and Fitness
10.0%
Cosmetics
9.6%
Other
21.8%
Retail
15.4%
Health, Wellness and Fitness
15.4%
Financial Services
15.4%
Telecommunications
7.7%
Marketing and Advertising
7.7%
Other
38.5%
Discussions
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
Open Loyalty has no discussions with answers
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