Compare Okendo and forms.app 
At a Glance
Market Segments
Small-Business (76.0% of reviews)
Small-Business (77.5% of reviews)
Entry-Level Pricing
$19.00 Per Month
$29.00 Per Month
Okendo
Star Rating
(315)4.6 out of 5
Market Segments
Small-Business (76.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansforms.app
Star Rating
(480)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 Per Month
Free Trial is available
Browse all 7 pricing plansOkendo vs forms.app
When assessing the two solutions, reviewers found forms.app easier to use, set up, and administer. However, reviewers preferred doing business with Okendo overall.
- Reviewers felt that Okendo meets the needs of their business better than forms.app.
- When comparing quality of ongoing product support, reviewers felt that Okendo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Okendo over forms.app.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
forms.app
Basic
$29.00
Per Month
The go-to plan for starters and small businesses.
- Everything in free
- 25 forms
- 1,000 responses/mo
Free Trial
Okendo
Free Trial is available
forms.app
Free Trial is available
Ratings
Meets Requirements
9.0
223
8.8
339
Ease of Use
9.0
226
9.1
343
Ease of Setup
9.0
203
9.2
206
Ease of Admin
9.1
117
9.2
203
Quality of Support
9.4
220
8.6
244
Has the product been a good partner in doing business?
9.3
116
8.9
181
Product Direction (% positive)
9.5
221
9.2
309
Features by Category
Collection
7.4
124
Not enough data
8.8
146
Not enough data
8.1
129
Not enough data
8.2
123
Not enough data
7.8
119
Not enough data
Agentic AI - Review Management
6.5
64
Not enough data
6.4
64
Not enough data
Moderation
8.8
129
Not enough data
8.7
127
Not enough data
8.2
119
Not enough data
Use Cases
9.3
146
Not enough data
7.8
120
Not enough data
8.5
137
Not enough data
Administration
8.4
131
Not enough data
7.9
120
Not enough data
7.9
135
Not enough data
8.7
125
Not enough data
6.5
108
Not enough data
Display Options
7.5
115
Not enough data
8.5
137
Not enough data
8.7
146
Not enough data
7.5
118
Not enough data
Generative AI
6.8
78
Not enough data
Survey Management
8.3
27
9.1
116
8.7
25
9.1
116
8.4
25
8.8
107
8.4
26
Feature Not Available
Survey Customization
8.5
25
8.4
91
8.8
25
8.6
83
8.4
24
8.6
76
7.2
24
8.3
44
Survey Insights
8.5
28
8.7
98
7.5
24
8.2
58
7.8
26
8.9
82
8.2
25
8.9
60
Agentic AI - Survey
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
Loyalty Experience
8.7
36
Not enough data
8.3
33
Not enough data
8.5
31
Not enough data
7.6
31
Not enough data
6.7
31
Not enough data
6.7
30
Not enough data
Loyalty Platform
8.0
29
Not enough data
8.0
30
Not enough data
8.0
28
Not enough data
7.1
29
Not enough data
8.4
33
Not enough data
Agentic AI - Loyalty Management
6.2
20
Not enough data
6.8
19
Not enough data
5.7
18
Not enough data
5.6
18
Not enough data
Customization
Not enough data
9.2
161
Not enough data
8.4
139
Not enough data
8.7
92
Not enough data
8.8
177
Additional Functionality
Not enough data
8.6
122
Not enough data
Feature Not Available
Not enough data
8.4
121
Not enough data
7.6
81
Not enough data
8.8
143
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Consumer Intelligence
9.4
24
Not enough data
6.7
17
Not enough data
8.3
20
Not enough data
Reporting
7.0
15
Not enough data
6.5
14
Not enough data
8.1
18
Not enough data
Media Monitoring
5.1
15
Not enough data
5.0
15
Not enough data
4.9
15
Not enough data
In-House Management
4.7
13
Not enough data
5.6
12
Not enough data
Generative AI
6.0
8
Not enough data
Agentic AI - Online Reputation Management
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo and forms.app are categorized as Survey
Unique Categories
Okendo is categorized as Loyalty Management, Online Reputation Management, Review Management, and Customer Advocacy
forms.app is categorized as Online Form Builder
Reviews
Reviewers' Company Size
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
forms.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.2%
Consumer Goods
19.6%
Apparel & Fashion
17.0%
Health, Wellness and Fitness
10.0%
Cosmetics
9.6%
Other
21.7%
Education Management
5.5%
Information Technology and Services
5.5%
Higher Education
5.3%
Marketing and Advertising
4.7%
Computer Software
4.5%
Other
74.5%
Discussions
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
What's the security and data protection policy of your app and website for all users?
2 Comments
SR
As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep...Read more
What is the best way to improve on the use of this application.
1 Comment
Official Response from forms.app
Hello Lawrence 🖐️
Thanks for your question!
You can use forms.app in order to create online forms, surveys, questionnaires, and quizzes.
If you're...Read more
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