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At a Glance
Market Segments
Small-Business (78.2% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
Starting at $15.00 1 User Per Month
$15.00 1 per user per month (billed annually)
Nextiva
Star Rating
(3,438)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansQuo
Star Rating
(3,254)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nextiva excels in phone call quality, scoring 9.2, while Quo follows closely with a score of 9.4. Reviewers mention that Nextiva's VoIP technology provides clear and reliable connections, making it a preferred choice for businesses prioritizing communication.
- Reviewers mention that Quo shines in ease of use, scoring 9.5 compared to Nextiva's 8.7. Users on G2 appreciate Quo's intuitive interface, which simplifies navigation and enhances user experience, especially for those new to VoIP systems.
- Users say that both products offer solid call management features, but Quo edges out with a score of 9.0 against Nextiva's 8.6. Reviewers highlight Quo's advanced call routing and tracking capabilities as particularly beneficial for small businesses managing high call volumes.
- G2 users report that Nextiva's automated attendants score 8.6, while Quo's are slightly lower at 8.2. Reviewers mention that Nextiva's automated system is effective in directing calls efficiently, which is crucial for maintaining customer satisfaction.
- Users report that both platforms have similar integration capabilities, scoring 8.1 each. However, reviewers mention that Nextiva's integrations with CRM systems are particularly seamless, enhancing workflow for small businesses.
- Reviewers mention that Quo's proactive assistance features score 8.0, slightly higher than Nextiva's 7.6. Users appreciate Quo's ability to anticipate user needs, which helps in streamlining operations and improving overall productivity.
Pricing
Entry-Level Pricing
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Nextiva
No trial information availableQuo
Free Trial is available
Ratings
Meets Requirements
9.0
2,770
9.3
2,766
Ease of Use
8.7
2,806
9.4
2,810
Ease of Setup
8.4
2,097
9.3
2,089
Ease of Admin
8.6
1,989
9.4
1,215
Quality of Support
9.0
2,756
9.3
2,593
Has the product been a good partner in doing business?
8.8
1,971
9.5
1,202
Product Direction (% positive)
8.3
2,656
9.4
2,672
Features by Category
Channels
9.4
198
Not enough data
8.0
179
Not enough data
7.7
175
Not enough data
8.2
181
Not enough data
8.2
170
Not enough data
Generative AI
7.6
85
Not enough data
Functions
8.7
175
Not enough data
8.6
174
Not enough data
8.8
175
Not enough data
8.1
173
Not enough data
8.2
170
Not enough data
8.5
179
Not enough data
8.5
170
Not enough data
8.4
166
Not enough data
Agentic AI - Contact Center
8.8
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
Administrative
8.3
168
Not enough data
9.1
176
Not enough data
8.9
176
Not enough data
8.4
166
Not enough data
8.3
161
Not enough data
Platform
8.1
468
Not enough data
8.6
668
Not enough data
8.6
586
Not enough data
8.9
695
Not enough data
8.8
608
Not enough data
8.3
504
Not enough data
8.6
605
Not enough data
Generative AI
7.7
296
Not enough data
Workforce Management
8.8
609
Not enough data
8.7
567
Not enough data
Call Center Infrastructure (CCI)
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
Administrative
8.7
597
Not enough data
8.7
626
Not enough data
Basic Communication - Cloud PBX
9.2
28
Not enough data
9.0
28
Not enough data
9.3
27
Not enough data
8.5
25
Not enough data
8.7
26
Not enough data
9.1
27
Not enough data
Advanced Features - Cloud PBX
9.1
27
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.2
26
Not enough data
Platform Basics - VoIP Providers
8.6
61
8.3
478
8.7
67
8.9
515
8.4
60
8.3
478
8.1
61
8.2
477
8.0
57
7.8
457
7.9
57
7.7
450
Basic Communication
9.2
1645
|
Verified
9.4
1857
7.9
904
|
Verified
Feature Not Available
8.2
1050
|
Verified
9.4
1743
7.7
835
Feature Not Available
8.6
1161
|
Verified
Feature Not Available
9.1
1341
|
Verified
8.8
1329
Agentic AI - VoIP Providers
7.8
43
7.7
355
8.1
42
7.9
357
7.8
43
8.1
357
7.8
43
8.0
358
Access
8.0
909
Feature Not Available
8.2
904
Feature Not Available
8.5
1041
|
Verified
9.0
1467
Advanced Features
8.3
1178
|
Verified
7.6
1057
8.6
1243
|
Verified
8.1
1268
9.1
1482
9.4
1695
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
Not enough data
7.7
117
Not enough data
7.8
116
Calling
Not enough data
9.2
986
|
Verified
Not enough data
8.5
858
|
Verified
Not enough data
9.3
976
|
Verified
Not enough data
9.1
709
Not enough data
7.8
113
Contacts
Not enough data
9.1
1017
|
Verified
Not enough data
8.9
896
|
Verified
Not enough data
8.7
877
|
Verified
Insights
Not enough data
9.0
917
|
Verified
Not enough data
8.4
859
Not enough data
8.8
956
|
Verified
Not enough data
7.9
823
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
113
Agentic AI - UCaaS Platforms
8.3
8
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Extensions
8.5
150
|
Verified
Not enough data
9.1
158
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
Features
9.2
183
|
Verified
Not enough data
8.5
154
Not enough data
8.3
144
|
Verified
Not enough data
9.0
157
|
Verified
Not enough data
8.4
148
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Nextiva and Quo are categorized as VoIP Providers
Unique Categories
Nextiva is categorized as UCaaS Platforms, AI Voice Assistants, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Quo is categorized as Outbound Call Tracking and Google Workspace Communication Tools
Reviews
Reviewers' Company Size
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
5.9%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.4%
Real Estate
8.5%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.7%
Other
70.8%
Discussions
What does nextiva do?
3 Comments
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
JB
Hi Vicky,
Thanks for reaching out. Great Question!
Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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