# Nextiva, Quo vs RingEX Comparison

| | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 3,570 | 3,379 | 1,371 | 
| **Largest Market Segment** | Small-Business (77.3% of reviews) | Small-Business (91.4% of reviews) | Small-Business (58.2% of reviews) | 
| **Entry Level Price** | Starting at $15.00 1 User Per Month | $15.00 1 per user per month (billed annually) | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Nextiva

Pros:
- Customer Support (134 reviews)
- Ease of Use (127 reviews)

Cons:
- Difficult Configuration (26 reviews)
- Complexity (25 reviews)

### Quo

Pros:
- Ease of Use (835 reviews)
- Customer Support (412 reviews)

Cons:
- Connection Issues (215 reviews)
- Call Disconnections (101 reviews)

### RingEX

Pros:
- Ease of Use (216 reviews)
- Customer Support (127 reviews)

Cons:
- Poor Customer Support (55 reviews)
- Complex Processes (49 reviews)

---
## Ratings Comparison
| Rating | Nextiva | Quo | RingEX | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (2841 reviews) | 9.3 (2887 reviews) | 8.8 (1121 reviews) | 
  | **Ease of Use** | 8.7 (2889 reviews) | 9.4 (2934 reviews) | 8.6 (1137 reviews) | 
  | **Ease of Setup** | 8.4 (2174 reviews) | 9.3 (2213 reviews) | 8.2 (719 reviews) | 
  | **Ease of Admin** | 8.6 (1985 reviews) | 9.4 (1242 reviews) | 8.3 (639 reviews) | 
  | **Quality of Support** | 9.0 (2825 reviews) | 9.3 (2710 reviews) | 8.0 (1023 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1966 reviews) | 9.5 (1228 reviews) | 8.3 (627 reviews) | 
  | **Product Direction (% positive)** | 8.3 (2716 reviews) | 9.4 (2784 reviews) | 7.9 (1094 reviews) | 

---
## Pricing

### Nextiva

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 1 User Per Month

Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Key Features:
- Inbound & Outbound Voice
- Business SMS
- Video Meetings

[Browse all 6 editions](https://www.g2.com/products/nextiva/pricing)

#### Free Trial

Yes

### Quo

#### Entry-Level Pricing

Plan: Starter

Price: $15.00 1 per user per month (billed annually)

Description: For individuals and sole proprietors:

Key Features:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |

#### Documents

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Editing** | Not enough data | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | Not enough data | 8.1 (157 reviews) | 

#### Agentic AI - Online Fax

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Fax Number** | Not enough data | Not enough data | 9.1 (173 reviews) | 
| **Existing Numbers** | Not enough data | Not enough data | 9.1 (170 reviews) | 
| **Cross-Platform Sending** | Not enough data | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | Not enough data | 9.1 (165 reviews) | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Registration** | Not enough data | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Event Analytics** | Not enough data | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Social Media Integration** | Not enough data | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | Not enough data | 8.3 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Call Analytics

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Quality Assurance

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Evaluation** | Not enough data | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | Not enough data | 

#### Engagement

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Feedback** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | Not enough data | 

#### Performance

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.5/10 | 207 |
| **Quo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Voice** | 9.4 (194 reviews) | Not enough data | Not enough data | 
| **Social** | 7.9 (176 reviews) | Not enough data | Not enough data | 
| **Web Chat** | 7.7 (174 reviews) | Not enough data | Not enough data | 
| **Mobile SMS** | 8.2 (178 reviews) | Not enough data | Not enough data | 
| **Email** | 8.2 (168 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **AI Text-to-Speech** | 7.6 (84 reviews) | Not enough data | Not enough data | 

#### Functions

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Session Routing** | 8.7 (173 reviews) | Not enough data | Not enough data | 
| **Session Queuing** | 8.6 (173 reviews) | Not enough data | Not enough data | 
| **Concurrent Calling** | 8.8 (174 reviews) | Not enough data | Not enough data | 
| **Speech Analytics** | 8.1 (171 reviews) | Not enough data | Not enough data | 
| **Auto Dialer** | 8.2 (169 reviews) | Not enough data | Not enough data | 
| **IVR** | 8.5 (176 reviews) | Not enough data | Not enough data | 
| **Inbound Screen Pop** | 8.5 (169 reviews) | Not enough data | Not enough data | 
| **Persistent Data** | 8.4 (165 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.8 (11 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 9.2 (11 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 9.2 (11 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 9.2 (11 reviews) | Not enough data | Not enough data | 

#### Administrative

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Session Summary Notes** | 8.3 (167 reviews) | Not enough data | Not enough data | 
| **Administrator Access** | 9.1 (176 reviews) | Not enough data | Not enough data | 
| **Reporting & Dashboards** | 8.9 (176 reviews) | Not enough data | Not enough data | 
| **Session Recording** | 8.4 (166 reviews) | Not enough data | Not enough data | 
| **Agent Scheduling and Assignment** | 8.3 (160 reviews) | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | N/A | N/A |
| **RingEX** | 8.9/10 | 300 |

#### Collaboration Tools

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 9.1 (254 reviews) | 
| **Presentations** | Not enough data | Not enough data | 9.1 (141 reviews) | 
| **Whiteboarding** | Not enough data | Not enough data | 8.6 (116 reviews) | 
| **Live Chat** | Not enough data | Not enough data | 8.9 (140 reviews) | 
| **Hand Raising** | Not enough data | Not enough data | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 8.8 (243 reviews) | 
| **Recording** | Not enough data | Not enough data | 9.1 (235 reviews) | 
| **Participant Permissions** | Not enough data | Not enough data | 8.9 (223 reviews) | 
| **One-Click Join** | Not enough data | Not enough data | 9.0 (145 reviews) | 

#### Software Type

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | 9.0 (245 reviews) | 
| **Browser Application** | Not enough data | Not enough data | 9.0 (143 reviews) | 
| **Desktop Application** | Not enough data | Not enough data | 9.2 (161 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.6/10 | 771 |
| **Quo** | N/A | N/A |
| **RingEX** | 8.8/10 | 257 |

#### Platform

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Omnichannel** | 8.1 (465 reviews) | Not enough data | Feature Not Available | 
| **Mobile Access** | 8.6 (666 reviews) | Not enough data | 9.0 (238 reviews) | 
| **Queue Management** | 8.6 (584 reviews) | Not enough data | 8.7 (224 reviews) | 
| **Call Routing** | 8.9 (692 reviews) | Not enough data | 9.1 (234 reviews) | 
| **Call Back** | 8.8 (605 reviews) | Not enough data | 8.7 (220 reviews) | 
| **IVR** | 8.3 (501 reviews) | Not enough data | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | 8.6 (603 reviews) | Not enough data | 8.7 (219 reviews) | 

#### Generative AI

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **AI Text-to-Speech** | 7.7 (294 reviews) | Not enough data | Feature Not Available | 

#### Workforce Management

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Call Monitoring** | 8.7 (606 reviews) | Not enough data | 8.8 (222 reviews) | 
| **Performance Evaluation** | 8.7 (564 reviews) | Not enough data | 8.6 (216 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.8 (8 reviews) | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | 8.8 (8 reviews) | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | 8.8 (8 reviews) | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Call Recording** | 8.6 (593 reviews) | Not enough data | 8.8 (226 reviews) | 
| **Reporting & Dashboards** | 8.7 (623 reviews) | Not enough data | 8.6 (224 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 9.1/10 | 43 |
| **Quo** | N/A | N/A |
| **RingEX** | 8.8/10 | 65 |

#### Basic Communication - Cloud PBX

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Call Management** | 9.4 (31 reviews) | Not enough data | 8.9 (60 reviews) | 
| **Communication Management** | 9.1 (30 reviews) | Not enough data | 8.9 (58 reviews) | 
| **Scalability** | 9.3 (28 reviews) | Not enough data | 9.1 (56 reviews) | 
| **Integrations** | 8.5 (24 reviews) | Not enough data | 8.2 (57 reviews) | 
| **Mobile Accessibility** | 8.7 (31 reviews) | Not enough data | 9.1 (58 reviews) | 
| **Accessibility** | 9.0 (28 reviews) | Not enough data | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Security and Compliance** | 9.1 (26 reviews) | Not enough data | 8.7 (52 reviews) | 
| **Analytics and Reporting** | 9.3 (29 reviews) | Not enough data | 8.5 (56 reviews) | 
| **Support and Reliability** | 9.1 (30 reviews) | Not enough data | 8.6 (54 reviews) | 
| **Automated attendant** | 9.1 (27 reviews) | Not enough data | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.2/10 | 1796 |
| **Quo** | 8.4/10 | 2013 |
| **RingEX** | 8.4/10 | 585 |

#### Platform Basics - VoIP Providers

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | 8.7 (68 reviews) | 8.3 (483 reviews) | 8.5 (96 reviews) | 
| **Call Management** | 8.8 (95 reviews) | 9.0 (564 reviews) | 8.7 (122 reviews) | 
| **Network monitoring** | 8.2 (58 reviews) | 8.4 (481 reviews) | 8.4 (89 reviews) | 
| **Integrations** | 8.0 (68 reviews) | 8.2 (506 reviews) | 8.0 (106 reviews) | 
| **Virtual PBX** | 7.9 (54 reviews) | 7.8 (459 reviews) | 8.0 (82 reviews) | 
| **SIP trunking services** | 7.7 (53 reviews) | 7.7 (452 reviews) | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Phone Calls** | 9.2 (1700 reviews) ✓ Verified | 9.4 (1932 reviews) | 9.1 (539 reviews) ✓ Verified | 
| **Video Calls** | 7.9 (900 reviews) ✓ Verified | Feature Not Available | 8.3 (399 reviews) ✓ Verified | 
| **Instant Messaging** | 8.3 (1058 reviews) ✓ Verified | 9.4 (1779 reviews) | 8.7 (437 reviews) ✓ Verified | 
| **Screen Sharing** | 7.7 (829 reviews) | Feature Not Available | 8.2 (362 reviews) ✓ Verified | 
| **Conference Calls** | 8.6 (1161 reviews) ✓ Verified | Feature Not Available | 8.6 (429 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.1 (1339 reviews) ✓ Verified | 8.8 (1334 reviews) | 9.0 (439 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.7 (41 reviews) | 7.8 (364 reviews) | 7.9 (52 reviews) | 
| **Cross-system Integration** | 7.8 (40 reviews) | 7.9 (365 reviews) | 8.1 (54 reviews) | 
| **Adaptive Learning** | 7.6 (39 reviews) | 8.1 (362 reviews) | 8.0 (52 reviews) | 
| **Proactive Assistance** | 7.6 (40 reviews) | 8.0 (360 reviews) | 8.0 (51 reviews) | 

#### Access

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Software Pairing** | 8.0 (903 reviews) | Feature Not Available | 8.2 (380 reviews) ✓ Verified | 
| **Browser Extension** | 8.1 (897 reviews) | Feature Not Available | 8.4 (394 reviews) ✓ Verified | 
| **Individual Download** | 8.5 (1040 reviews) ✓ Verified | 9.0 (1474 reviews) | 8.6 (426 reviews) | 

#### Advanced Features

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Hold Music** | 8.3 (1173 reviews) ✓ Verified | 7.7 (1065 reviews) | 8.3 (447 reviews) | 
| **Automated Attendants** | 8.6 (1244 reviews) ✓ Verified | 8.2 (1299 reviews) | 8.4 (407 reviews) ✓ Verified | 
| **VOiP Number** | 9.1 (1490 reviews) | 9.4 (1747 reviews) | 9.0 (473 reviews) ✓ Verified | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | 7.3/10 | 49 |
| **RingEX** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (49 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | 8.6/10 | 1148 |
| **RingEX** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | Not enough data | 

#### Calling

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Record Calls** | Not enough data | 9.3 (994 reviews) ✓ Verified | Not enough data | 
| **Generate Location** | Not enough data | 8.5 (861 reviews) ✓ Verified | Not enough data | 
| **Call Types** | Not enough data | 9.3 (984 reviews) ✓ Verified | Not enough data | 
| **Click-to-Call** | Not enough data | 9.1 (714 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | 7.8 (115 reviews) | Not enough data | 

#### Contacts

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Personalization** | Not enough data | 9.1 (1022 reviews) ✓ Verified | Not enough data | 
| **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | Not enough data | 
| **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | Not enough data | 

#### Insights

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Notes** | Not enough data | 9.0 (922 reviews) ✓ Verified | Not enough data | 
| **Daily Summary** | Not enough data | 8.4 (861 reviews) | Not enough data | 
| **Automated Voicemails** | Not enough data | 8.8 (959 reviews) ✓ Verified | Not enough data | 
| **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | Not enough data | 
| **Sorts Prospects** | Not enough data | Feature Not Available | Not enough data | 
| **Automated Note Taking** | Not enough data | 8.6 (115 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Quo** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Training

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | Not enough data | 

#### Feedback

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Review** | Not enough data | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.6/10 | 203 |
| **Quo** | N/A | N/A |
| **RingEX** | 8.5/10 | 72 |

#### Agentic AI - UCaaS Platforms

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.1 (7 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.1 (7 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.3 (8 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.6 (7 reviews) | Not enough data | Not enough data | 

#### Extensions

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Tenancy Flexibility** | 8.5 (149 reviews) ✓ Verified | Not enough data | Feature Not Available | 
| **Native VoIP** | 9.1 (159 reviews) ✓ Verified | Not enough data | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | 8.8 (147 reviews) ✓ Verified | Not enough data | 8.2 (18 reviews) | 

#### Features

| Feature | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Voicemail to Email** | 9.2 (185 reviews) ✓ Verified | Not enough data | 8.9 (58 reviews) ✓ Verified | 
| **Voicemail to SMS** | 8.5 (154 reviews) | Not enough data | Feature Not Available | 
| **File Sharing** | 8.3 (142 reviews) ✓ Verified | Not enough data | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | 9.0 (156 reviews) ✓ Verified | Not enough data | 8.5 (52 reviews) ✓ Verified | 
| **Video Conferencing** | 8.4 (146 reviews) ✓ Verified | Not enough data | 8.6 (53 reviews) ✓ Verified | 
| **Conference Transcripts** | Feature Not Available | Not enough data | 8.2 (49 reviews) | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Nextiva (5):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Software](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to RingEX (10):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Nextiva | Quo | RingEX | 
|---|---|---|---|
| **Small-Business** | 77.3% | 91.4% | 58.2% | 
| **Mid-Market** | 21.5% | 7.3% | 35.1% | 
| **Enterprise** | 1.2% | 1.3% | 6.7% | 

### By Industry

#### Nextiva

- **Hospital & Health Care:** 6.0%
- **Insurance:** 5.7%
- **Construction:** 5.2%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Information Technology and Services:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Medical Practice:** 3.6%
- **Law Practice:** 3.5%
- **Legal Services:** 3.2%
- **Other:** 56.6%

#### Quo

- **Real Estate:** 8.6%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.7%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.4%

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.8%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Construction:** 3.4%
- **Other:** 52.0%

---
## Alternatives

### Alternatives to Nextiva

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1598 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1552 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1598 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1846 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.5/5 stars (401 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)

### Alternatives to RingEX

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1846 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1552 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1598 reviews)

---
## Top Discussions

### Nextiva

- Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments
  > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. 
"
- Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments
  > **Top comment:** "provide phone service"
- Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments
  > **Top comment:** "From my perspective - Nextiva made everything seamless like it's part of my normal work system/equipment.  I don't feel like I have to do any extra logging..."
- Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments
  > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. "
- Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nextiva-vs-quo-quo-vs-ringex)