G2 reviewers report that Yext excels in its automatic listing update feature, which users appreciate for its efficiency in keeping their business information current. This feature, along with the ability to create customizable local landing pages, makes it a strong choice for businesses looking to enhance their local SEO presence.
Users say that Milestone Inc stands out for its exceptional customer support, with many praising the dedicated attention from account managers. Reviewers highlight the effective communication and timely responses from support staff, which can be crucial for businesses needing quick resolutions.
According to verified reviews, Yext's implementation process is noted for being fast and user-friendly, with users mentioning that the initial setup was straightforward. This ease of setup can be a significant advantage for teams looking to get started quickly without extensive training.
Reviewers mention that while Yext has a solid feature set, it sometimes falls short in areas like SEO alerting and auditing, where Milestone Inc receives higher ratings. Users looking for robust SEO tools may find Milestone's offerings more comprehensive in these specific areas.
G2 reviewers highlight that Milestone Inc provides a well-rounded experience with its online customer service portal, which allows for easy management of small fixes and edits. This feature is particularly beneficial for small businesses that require ongoing support without the need for extensive resources.
Users report that while Yext has a strong presence in the enterprise market, Milestone Inc's focus on small businesses allows it to cater more effectively to their unique needs, as evidenced by the tailored support and services that users have come to appreciate.
Pricing
Entry-Level Pricing
Milestone Inc
No pricing available
Yext
No pricing available
Free Trial
Milestone Inc
Free Trial is available
Yext
Free Trial is available
Ratings
Meets Requirements
9.6
16
8.7
773
Ease of Use
9.7
16
8.5
791
Ease of Setup
9.0
10
8.4
576
Ease of Admin
9.7
10
8.5
398
Quality of Support
9.9
16
8.5
731
Has the product been a good partner in doing business?
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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