Milestone Inc Reviews & Product Details

Our account manager is great, and many of the on-boarding customer service representatives we've used for new websites have been great as well! Their advice is solid, and it never feels like a true sales pitch with new products, but more of a conversation about how it may fit in with our strategy and how it can bridge gaps. Review collected by and hosted on G2.com.

I haven't had a bad experience with Milestone. Review collected by and hosted on G2.com.

Our Customer Success Manager is amazing. Very responsive and dedicated to our business. As a company, Milstone is focused on technology and is ahead of its competitors in this regard. They have an extensive reporting dashboard and are always willing to develop new website features at our request. Most importantly, their products are extremely user-friendly and easy to navigate. Review collected by and hosted on G2.com.

They are more technology-focused, and while this is a strength, they require more direction with website design. However, they are always able to execute what we request of them. Review collected by and hosted on G2.com.

Great customer support. Organized team. Efficient timelines to complete projects. Review collected by and hosted on G2.com.

They could use more robust copywriters for website projects. Review collected by and hosted on G2.com.

What I like best about Milestone is their direct communication, ability to clarify in depth when questions are asked, timely responses, & always kind & courteous manner. I also enjoy that the team I am working with works well together and brings many years of different experiences and abilities to the table. Review collected by and hosted on G2.com.

In my experience & time with Milestone & the team I've been working with, there isn't anything I would say that I dislike about Milestone! Review collected by and hosted on G2.com.

Mervin Regan Raj has been helping me with our websites for the last several years, and I can always count on him to respond in a timely manner, as well as address the needs of our sites with his support team. Review collected by and hosted on G2.com.

I think the interfaces could perhaps use some updating and a little more freedom on our end, but nothing other than that. Mervin and the other people at Milestone with whom I've corresponded with are all great. Review collected by and hosted on G2.com.

I like how Milestone communicates with our team, keeping us updated with all service and ticket items we've submitted. Review collected by and hosted on G2.com.

There's really not much to dislike. If ever there is an issue, their customer support team is quick to respond and resolve our issue. Review collected by and hosted on G2.com.

Milestone knows how to incorporate schema to your web pages and the Google ranking results prove that. They conduct regular meetings to show results, and what I especially like is the suggestions they give to continue to achieve growth. Review collected by and hosted on G2.com.

They also suggest we use AMP, and I'm not convinced that is the right way to go for us. Review collected by and hosted on G2.com.

The Milestone team are highly skilled, and their tools for large site SEO are outstanding. During our site evaluation and follow on we used:

Milestone CMS -- very intuitive and easy to use

Milestone Analytics – tracking

Milestone Insights – recommendations

Thank you, MIlestone, for the tremendous effort and incredible results. Review collected by and hosted on G2.com.

I'm a happy customer. I actually think they do a great job. Review collected by and hosted on G2.com.

I like the undivided attention that our account manager gives to us, despite the fact that she has a few clients to deal with. I also like the online customer service portal for small fixes/edits that need to be made. Review collected by and hosted on G2.com.

Quality assurance needs a little work. Due to the fact that their developers are primarily in India, there can often times be a disconnect between what we're asking for and what's delivered from the jump. Review collected by and hosted on G2.com.

The strength of Milestone is that it manages to centralize results from multiple tools into one. The interaction with the team, in my case with Georgina, has been excellent. Review collected by and hosted on G2.com.

It often takes time to start the processes. Review collected by and hosted on G2.com.