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Compare Mention and Sprout Social 
At a Glance
Market Segments
Small-Business (63.4% of reviews)
Small-Business (44.5% of reviews)
Entry-Level Pricing
Starting at $599.00
Starting at $199.00 1 user/per month (billed annually)
Mention
Star Rating
(442)4.3 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionSprout Social
Star Rating
(6,167)4.4 out of 5
Market Segments
Small-Business (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mention. Users appreciate its intuitive interface and powerful analytics, with one reviewer highlighting how it simplifies social publishing across multiple channels simultaneously.
- Users say that the implementation process for Sprout Social is smooth and user-friendly, making it easy to get started. In contrast, Mention, while also noted for its simplicity, has not received recent reviews, which may indicate a lack of current user engagement or feedback.
- Reviewers mention that Sprout Social's robust data tracking and customization options provide clear and actionable performance insights, which are crucial for effective social media management. Mention, on the other hand, is praised for its advanced tools for refining queries, but it may not offer the same depth of analytics as Sprout Social.
- According to verified reviews, Sprout Social's queue management feature is a standout, allowing users to efficiently manage their content schedule. Mention is recognized for its reliability in finding specific information online, but it may not have the same level of content management capabilities.
- Users highlight that Sprout Social's quality of support is commendable, with many finding the team responsive and helpful. Mention also receives positive feedback for its support, particularly in language assistance, but the overall volume of reviews suggests that Sprout Social has a more established support framework.
- G2 reviewers note that while both platforms offer ease of use, Sprout Social's higher ratings in user satisfaction and feature richness make it a more favorable choice for businesses looking for comprehensive social media management tools. Mention, while effective, may appeal more to users with specific needs for collaboration and query refinement.
Pricing
Entry-Level Pricing
Mention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
Mention
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
8.4
385
8.5
5,261
Ease of Use
8.8
389
8.8
5,319
Ease of Setup
8.8
170
8.7
3,685
Ease of Admin
8.7
166
8.8
2,222
Quality of Support
8.5
289
8.6
4,700
Has the product been a good partner in doing business?
8.5
153
8.7
2,189
Product Direction (% positive)
8.0
381
8.9
5,176
Features by Category
Social Analytics
Not enough data
7.7(won by default)
2972
Not enough data
7.8(won by default)
3153
Not enough data
8.8(won by default)
3359
Not enough data
7.2(won by default)
2600
Not enough data
7.0(won by default)
2608
Not enough data
7.2(won by default)
2365
Not enough data
7.1(won by default)
2306
Reports & Dashboards
Not enough data
8.1(won by default)
3210
Not enough data
8.5(won by default)
3263
Not enough data
8.5(won by default)
3123
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
894
Not enough data
6.2(won by default)
889
Not enough data
6.2(won by default)
880
Not enough data
6.2(won by default)
886
Not enough data
6.3(won by default)
889
Content & Collaboration
Feature Not Available
8.9
3181
Feature Not Available
7.9
2922
Feature Not Available
8.2
3003
Feature Not Available
8.0
2886
Feature Not Available
8.3
2998
Feature Not Available
Feature Not Available
Social Management
8.4
22
8.6
4283
Feature Not Available
8.9
4304
Feature Not Available
8.1
3810
Feature Not Available
8.5
4171
Feature Not Available
Feature Not Available
Feature Not Available
7.9
2896
Not enough data
7.5
2486
Agentic AI - Social Media Management
Feature Not Available
6.2
1062
Feature Not Available
6.4
1053
Feature Not Available
6.5
1057
Feature Not Available
6.5
1045
Feature Not Available
6.4
1036
Feature Not Available
6.4
1036
Feature Not Available
6.5
1036
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
15
Not enough data
Geographic Coverage
9.0
14
Not enough data
8.9
14
Not enough data
8.5
13
Not enough data
Reporting
8.7
15
Not enough data
8.2
15
Not enough data
8.5
13
Not enough data
7.9
13
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.2
255
8.5
1900
7.8
239
7.0
1432
8.8
11
8.0
1212
8.3
10
7.9
1189
6.7
8
7.7
1158
6.7
6
7.8
1186
Agentic AI - Social Media Listening Tools
Feature Not Available
6.4
387
Feature Not Available
6.4
385
Feature Not Available
6.4
387
Feature Not Available
6.3
385
Feature Not Available
6.4
387
Data Management & Analysis
7.6
224
7.5
1205
8.3
230
8.6
1963
8.9
11
8.0
1222
7.9
8
7.8
1124
Generative AI
Not enough data
7.1
863
Not enough data
6.9
848
Process
Not enough data
8.4
1458
Not enough data
7.9
1243
Not enough data
7.7
1006
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1515
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1126
Not enough data
8.4
1426
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Mention and Sprout Social are categorized as Social Media Listening Tools and Social Media Management
Unique Categories
Mention is categorized as Media Monitoring
Sprout Social is categorized as Social Media Suites, Social Media Analytics, and Social Customer Service
Reviews
Reviewers' Company Size
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Internet
10.3%
Information Technology and Services
7.4%
Computer Software
5.7%
Public Relations and Communications
4.1%
Other
61.6%
Marketing and Advertising
20.5%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.7%
Computer Software
3.2%
Other
60.9%
Discussions
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
Is there a place of education for users?
6 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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