Compare Mention and Sprout Social 
At a Glance
Market Segments
Small-Business (63.4% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
Starting at $599.00
Starting at $79.00 1 user/per month (billed annually)
Mention
Star Rating
(442)4.3 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionSprout Social
Star Rating
(6,215)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 1 user/per month (billed annually)
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mention. Users appreciate its intuitive features and integrations, which help them identify trends and manage crises effectively.
- Users say that Sprout Social's implementation process is smooth and user-friendly, with many noting that they were able to get up to speed quickly. One user highlighted how easy it was to schedule posts across multiple accounts, making daily management a breeze.
- Reviewers mention that Mention offers strong capabilities for tracking brand and keyword mentions, particularly with its real-time alerts and extensive coverage across social media and news. This feature helps users stay informed and react promptly to important conversations.
- According to verified reviews, both platforms are praised for their ease of use, but Sprout Social stands out slightly with a more comprehensive set of features that users find beneficial for social analytics and reporting. Users have noted the helpfulness of its reports and graphs when presenting data.
- Users highlight that while Mention is simple and intuitive, it may not offer the same depth of features as Sprout Social, particularly in areas like social measurement and competitor analysis. This can limit its effectiveness for users needing advanced insights.
- Reviewers appreciate the quality of support from both platforms, but Sprout Social receives slightly higher marks for its customer service. Users have expressed satisfaction with the helpful customer service they received, which enhances their overall experience with the tool.
Pricing
Entry-Level Pricing
Mention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Sprout Social
Essentials
Starting at $79.00
1 user/per month (billed annually)
Created for social media professionals focused on simplifying publishing workflows.
- Connect up to 5 social profiles
- Increase your visibility with optimal send times
- Track performance with profile and post-level reporting
Free Trial
Mention
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
8.4
385
8.5
5,291
Ease of Use
8.8
389
8.8
5,351
Ease of Setup
8.8
170
8.7
3,717
Ease of Admin
8.7
166
8.8
2,235
Quality of Support
8.5
289
8.6
4,727
Has the product been a good partner in doing business?
8.5
153
8.7
2,201
Product Direction (% positive)
8.0
381
8.9
5,206
Features by Category
Social Analytics
Not enough data
7.7(won by default)
2978
Not enough data
7.8(won by default)
3157
Not enough data
8.8(won by default)
3372
Not enough data
7.2(won by default)
2604
Not enough data
7.0(won by default)
2610
Not enough data
7.3(won by default)
2371
Not enough data
7.1(won by default)
2309
Reports & Dashboards
Not enough data
8.1(won by default)
3220
Not enough data
8.5(won by default)
3268
Not enough data
8.5(won by default)
3127
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
894
Not enough data
6.2(won by default)
890
Not enough data
6.2(won by default)
880
Not enough data
6.2(won by default)
888
Not enough data
6.3(won by default)
890
Content & Collaboration
Feature Not Available
8.9
3190
Feature Not Available
7.9
2925
Feature Not Available
8.2
3011
Feature Not Available
8.0
2894
Feature Not Available
8.3
3002
Feature Not Available
Feature Not Available
Social Management
8.4
22
8.6
4302
Feature Not Available
8.9
4324
Feature Not Available
8.1
3812
Feature Not Available
8.5
4189
Feature Not Available
Feature Not Available
Feature Not Available
7.9
2902
Not enough data
7.5
2491
Agentic AI - Social Media Management
Feature Not Available
6.2
1063
Feature Not Available
6.4
1054
Feature Not Available
6.5
1059
Feature Not Available
6.5
1045
Feature Not Available
6.4
1035
Feature Not Available
6.4
1036
Feature Not Available
6.5
1036
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
15
Not enough data
Geographic Coverage
9.0
14
Not enough data
8.9
14
Not enough data
8.5
13
Not enough data
Reporting
8.7
15
Not enough data
8.2
15
Not enough data
8.5
13
Not enough data
7.9
13
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.2
255
8.5
1904
7.8
239
7.0
1436
8.8
11
8.0
1221
8.3
10
7.9
1197
6.7
8
7.7
1165
6.7
6
7.8
1193
Agentic AI - Social Media Listening Tools
Feature Not Available
6.4
388
Feature Not Available
6.4
388
Feature Not Available
6.4
388
Feature Not Available
6.4
388
Feature Not Available
6.4
387
Data Management & Analysis
7.6
224
7.5
1210
8.3
230
8.6
1967
8.9
11
8.1
1227
7.9
8
7.8
1127
Generative AI
Not enough data
7.1
864
Not enough data
6.9
849
Process
Not enough data
8.4
1466
Not enough data
7.9
1247
Not enough data
7.7
1008
Channels
Not enough data
Feature Not Available
Not enough data
8.9
1522
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1127
Not enough data
8.4
1430
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Mention and Sprout Social are categorized as Social Media Listening Tools and Social Media Management
Unique Categories
Mention is categorized as Media Monitoring
Sprout Social is categorized as Social Media Suites, Social Media Analytics, and Social Customer Service
Reviews
Reviewers' Company Size
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Internet
10.3%
Information Technology and Services
7.4%
Computer Software
5.7%
Public Relations and Communications
4.1%
Other
61.6%
Marketing and Advertising
20.4%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.8%
Computer Software
3.2%
Other
60.9%
Discussions
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
Is there a place of education for users?
7 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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