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At a Glance
Market Segments
Small-Business (41.6% of reviews)
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Meltwater
Star Rating
(2,488)4.1 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterUniversal Information Services
Star Rating
(17)0.0 out of 5
Market Segments
Not enough data
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Universal Information ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Meltwater excels in Online Media analytics with a score of 8.5, while Universal Information Services lacks sufficient data in this area, making Meltwater a more reliable choice for tracking online presence.
- Reviewers mention that Meltwater's Quality of Support is rated at 8.5, indicating a strong customer service experience, whereas Universal Information Services does not provide enough data to assess its support quality, leaving potential users uncertain.
- G2 users highlight Meltwater's Content Calendar feature with a score of 8.1, which helps in planning and scheduling content effectively, while Universal Information Services does not have comparable features, potentially hindering content management.
- Users on G2 report that Meltwater's Keyword Tracking is rated at 8.4, showcasing its effectiveness in monitoring specific terms, whereas Universal Information Services does not provide enough information to evaluate its capabilities in this area.
- Reviewers say that Meltwater's Social Engagement feature scores 8.1, indicating a robust platform for interacting with audiences, while Universal Information Services lacks sufficient data to compare its engagement tools.
- Users mention that Meltwater's Reporting capabilities, particularly in Custom Reports and Dashboards, are rated at 7.8 and 7.9 respectively, providing users with tailored insights, while Universal Information Services does not have enough data to assess its reporting features effectively.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableUniversal Information Services
No pricing availableFree Trial
Meltwater
No trial information availableUniversal Information Services
No trial information availableRatings
Meets Requirements
7.9
2,134
Not enough data
Ease of Use
7.9
2,168
Not enough data
Ease of Setup
7.8
1,148
Not enough data
Ease of Admin
8.1
929
Not enough data
Quality of Support
8.6
2,059
Not enough data
Has the product been a good partner in doing business?
8.4
935
Not enough data
Product Direction (% positive)
8.0
2,117
Not enough data
Features by Category
Social Analytics
7.8(won by default)
524
Not enough data
7.7(won by default)
512
Not enough data
8.0(won by default)
517
Not enough data
6.8(won by default)
375
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
393
Not enough data
7.1(won by default)
424
Not enough data
Reports & Dashboards
7.7(won by default)
543
Not enough data
8.0(won by default)
563
Not enough data
7.9(won by default)
480
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
8.1
237
Not enough data
7.4
210
Not enough data
7.3
201
Not enough data
7.5
202
Not enough data
8.0
227
Not enough data
7.6
211
Not enough data
Social Management
8.3
279
Not enough data
7.8
266
Not enough data
7.4
236
Not enough data
7.9
274
Not enough data
6.5
207
Not enough data
7.1
207
Not enough data
7.3
99
Not enough data
Agentic AI - Social Media Management
5.8
23
Not enough data
6.0
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.1
22
Not enough data
Media Channels
7.3
633
Not enough data
7.2
655
Not enough data
8.5
728
Not enough data
Geographic Coverage
7.8
701
Not enough data
8.2
709
Not enough data
7.6
635
Not enough data
Reporting
8.2
707
Not enough data
8.1
695
Not enough data
7.9
687
Not enough data
7.9
712
Not enough data
Agentic AI - Media Monitoring
6.3
82
Not enough data
6.3
80
Not enough data
6.2
79
Not enough data
6.3
80
Not enough data
Feature Not Available
Not enough data
Generative AI
6.5
287
Not enough data
6.6
282
Not enough data
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.1
802
Not enough data
7.3
702
Not enough data
8.2
515
Not enough data
8.3
522
Not enough data
7.8
486
Not enough data
7.8
477
Not enough data
Agentic AI - Social Media Listening Tools
6.5
82
Not enough data
6.4
82
Not enough data
6.2
81
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
6.9
779
Not enough data
8.0
788
Not enough data
8.0
482
Not enough data
7.8
462
Not enough data
Influencer Marketing
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
155
Not enough data
6.7
152
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
479
Not enough data
7.9
412
Not enough data
8.0
388
Feature Not Available
Outreach
8.1
425
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
473
Not enough data
8.3
360
Not enough data
8.1
407
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Feature Not Available
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Universal Information Services are categorized as Media Monitoring, Media and Influencer Targeting, and PR Analytics
Unique Categories
Universal Information Services has no unique categories
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Universal Information Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.6%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.0%
Other
54.5%
‐
‐
‐
‐
‐
Other
0%
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Universal Information Services has no discussions with answers
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