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At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Mid-Market (71.8% of reviews)
Entry-Level Pricing
Contact Us 0 User Per Month
No pricing available
Magentrix Customer Portals
Star Rating
(15)4.7 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 0 User Per Month
Learn more about Magentrix Customer PortalsWorkRamp
Star Rating
(612)4.4 out of 5
Market Segments
Mid-Market (71.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WorkRampMagentrix Customer Portals vs WorkRamp
When assessing the two solutions, reviewers found Magentrix Customer Portals easier to use, set up, and administer. Reviewers also preferred doing business with Magentrix Customer Portals overall.
- Reviewers felt that Magentrix Customer Portals meets the needs of their business better than WorkRamp.
- When comparing quality of ongoing product support, reviewers felt that Magentrix Customer Portals is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Magentrix Customer Portals over WorkRamp.
Pricing
Entry-Level Pricing
Magentrix Customer Portals
Contact Us For All Tiers
Contact Us
0 User Per Month
Take your customers to the next level with a modern, fully-customizable portal integrated into your CRM.
- Customer Self-Service: Dynamic online group forums, articles, FAQs
- Case Management and resolution: Customer-facing help desk
- Training & Certification: Learning Management System (LMS)
WorkRamp
No pricing availableFree Trial
Magentrix Customer Portals
No trial information availableWorkRamp
No trial information availableRatings
Meets Requirements
9.1
13
8.7
507
Ease of Use
9.2
13
8.8
512
Ease of Setup
9.0
8
8.8
359
Ease of Admin
9.0
10
8.7
393
Quality of Support
9.5
13
9.3
417
Has the product been a good partner in doing business?
9.5
10
9.4
357
Product Direction (% positive)
10.0
12
8.6
476
Features by Category
Course Authoring
Not enough data
8.6
131
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
7.8
105
|
Verified
Not enough data
8.5
128
|
Verified
Not enough data
7.7
101
|
Verified
Course Management
Not enough data
7.2
96
Not enough data
8.4
132
|
Verified
Not enough data
8.2
113
|
Verified
Not enough data
7.9
104
Not enough data
7.9
111
Platform
Not enough data
8.4
107
|
Verified
Not enough data
7.6
83
|
Verified
Not enough data
8.0
96
|
Verified
Onboarding
Not enough data
8.3
123
|
Verified
Not enough data
7.7
104
|
Verified
Not enough data
8.0
104
|
Verified
Generative AI
Not enough data
6.6
50
Platform Basics
Not enough data
7.6
68
Not enough data
8.6
75
Not enough data
8.0
61
Training & Learning
Not enough data
9.1
78
Not enough data
8.7
77
Not enough data
8.4
72
Not enough data
8.3
77
Not enough data
8.2
66
Data & Analytics
Not enough data
7.7
74
Not enough data
8.0
74
Not enough data
7.2
75
Generative AI
Not enough data
7.3
40
Not enough data
7.1
39
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.8
8
Not enough data
9.0
7
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
82
|
Verified
Not enough data
8.7
83
|
Verified
Not enough data
8.5
71
|
Verified
Not enough data
8.6
79
|
Verified
Feedback
Not enough data
8.6
74
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.4
58
Not enough data
8.1
50
|
Verified
Not enough data
8.4
59
|
Verified
Not enough data
8.3
71
|
Verified
Not enough data
8.4
49
Generative AI
Not enough data
7.5
17
Community Building
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.6
239
Not enough data
7.9
177
Not enough data
8.5
252
Not enough data
7.8
188
Course Delivery
Not enough data
8.7
251
Not enough data
8.5
238
Not enough data
8.5
240
Course Management
Not enough data
7.6
189
Not enough data
8.0
203
Not enough data
8.2
201
Not enough data
8.4
160
LMS Marketplace
Not enough data
7.0
129
Not enough data
7.3
136
Not enough data
7.1
120
Interface
Not enough data
8.0
150
Not enough data
7.3
131
Training & eLearning
Not enough data
8.7
233
Not enough data
8.7
253
Not enough data
8.6
230
Not enough data
8.3
175
Not enough data
8.2
211
Not enough data
8.6
226
Not enough data
8.4
216
Generative AI
Not enough data
6.9
58
Not enough data
7.3
60
Not enough data
6.9
58
Agentic AI - Corporate Learning Management Systems
Not enough data
6.1
14
Not enough data
6.2
13
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Magentrix Customer Portals and WorkRamp share no categories
Unique Categories
Magentrix Customer Portals is categorized as Online Community Management and Customer Self-Service
WorkRamp is categorized as Sales Training and Onboarding, Sales Coaching, Corporate Learning Management Systems, Learning Management System (LMS), and Customer Education
Reviews
Reviewers' Company Size
Magentrix Customer Portals
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WorkRamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.7%
Non-Profit Organization Management
13.3%
Telecommunications
6.7%
Real Estate
6.7%
Outsourcing/Offshoring
6.7%
Other
40.0%
Computer Software
28.0%
Information Technology and Services
17.8%
Financial Services
8.1%
Marketing and Advertising
6.3%
Internet
4.0%
Other
35.9%
Alternatives
Discussions
What are the features of customer portal?
1 Comment
Official Response from Magentrix Customer Portals
Customer portals are meant to provide 1:1 customer support and success. When customers are successful, businesses are successful, too.
Most customer...Read more
What is the use of customer portal?
1 Comment
Official Response from Magentrix Customer Portals
Answered 4 minutes ago
A customer portal is self-service software that bridges interactions between customers and a business.
The main use-cases are...Read more
Magentrix Customer Portals has no more discussions with answers
How long does it take to set up WorkRamp?
1 Comment
Official Response from WorkRamp
You can be up and running with an onboarding or training program on WorkRamp in less than 30 minutes.Read more
Do you offer pre-built training content?
1 Comment
Official Response from WorkRamp
Although most of our customers create their own proprietary training content, we also partner with top consultants who offer industry-leading content.Read more
What type of impact do customers see after using WorkRamp?
1 Comment
Official Response from WorkRamp
WorkRamp customers have seen ramp time reduced by over 40% and report consistent alignment between managers and employees on training.Read more
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