1. [Home](https://www.g2.com/) 2. ... 3. [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) 4. [Magentrix Customer Portals Discussions](https://www.g2.com/products/magentrix-customer-portals/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f022ab8429ae2cd0ec92f811d28119d9/magentrix-customer-portals.png "Product Avatar Image") ](/products/magentrix-customer-portals/reviews) [ Magentrix Customer Portals ](/products/magentrix-customer-portals/reviews) (16)4.7/5 Deliver content and share information with your customers with a CRM-connected, Magentrix customer success portal. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Social features allow users to collaborate on files and documents. Remove barriers to your clients by automating various interactions with your business, with a Magentrix customer self-service portal. KEY FEATURES: - CustomerSelf-Service (e.g. dynamic online group forums) - Learning Management System (LMS) - Rewards & Redemption: Gamify tasks, supported by TengoCard - Content Management: Information on demand - Cases & Case Deflection: Customer-facing help desk - Ideation: Customers share, review, and collaborate on new ideas - Document Management - Upcoming Events - Analytics - Marketplace: Give access to products and services built around your brand - Storefronts - Integrations: Check out our integrations page on our website https://www.magentrix.com/integrations?ref=G2 CRM Integrations - Salesforce - Microsoft Dynamics One of the most powerful feats of Magentrix is our Salesforce integration. It's included out-of-the-box, is fully configurable and uses existing account/opportunity structure. No duplication of records and we dynamically adjust API calls. And anyone can configure just about anything with clicks, not code. Where we really stand out from the crowd is our highly dedicated customer success team. Not to mention, most of our customers are up and running in days/weeks. We'll let our reviews tell you more! Or visit https://www.magentrix.com?ref=G2 Show More * * * ### 81.0 Nps Score Already have Magentrix Customer Portals? ### All Magentrix Customer Portals Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What makes a good customer portal? ](/discussions/what-makes-a-good-customer-portal) What makes a good customer portal? [ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Online Community Management Software ](https://www.g2.com/tags/online-community-management-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Magentrix+Customer+Portals+questions+and+get+answers+from+expert+users+in+our+Magentrix+Customer+Portals+Discussions+section.&title=Magentrix+Customer+Portals+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Magentrix+Customer+Portals+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Magentrix+Customer+Portals+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss%0aAsk+Magentrix+Customer+Portals+questions+and+get+answers+from+expert+users+in+our+Magentrix+Customer+Portals+Discussions+section.) 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[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Online Community Management Software ](https://www.g2.com/tags/online-community-management-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Magentrix+Customer+Portals+questions+and+get+answers+from+expert+users+in+our+Magentrix+Customer+Portals+Discussions+section.&title=Magentrix+Customer+Portals+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Magentrix+Customer+Portals+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Magentrix+Customer+Portals+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss%0aAsk+Magentrix+Customer+Portals+questions+and+get+answers+from+expert+users+in+our+Magentrix+Customer+Portals+Discussions+section.) 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[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Online Community Management Software ](https://www.g2.com/tags/online-community-management-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Magentrix+Customer+Portals+questions+and+get+answers+from+expert+users+in+our+Magentrix+Customer+Portals+Discussions+section.&title=Magentrix+Customer+Portals+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Magentrix+Customer+Portals+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Magentrix+Customer+Portals+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss%0aAsk+Magentrix+Customer+Portals+questions+and+get+answers+from+expert+users+in+our+Magentrix+Customer+Portals+Discussions+section.) 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[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Online Community Management Software ](https://www.g2.com/tags/online-community-management-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Magentrix+Customer+Portals+questions+and+get+answers+from+expert+users+in+our+Magentrix+Customer+Portals+Discussions+section.&title=Magentrix+Customer+Portals+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Magentrix+Customer+Portals+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Magentrix+Customer+Portals+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss%0aAsk+Magentrix+Customer+Portals+questions+and+get+answers+from+expert+users+in+our+Magentrix+Customer+Portals+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Magentrix+Customer+Portals+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss%0aAsk+Magentrix+Customer+Portals+questions+and+get+answers+from+expert+users+in+our+Magentrix+Customer+Portals+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/magentrix-customer-portals/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/45c52ecf7c34621dc1121160a09a9ab4/magentrix-customer-portals.svg "Product Avatar Image") ### Have you used Magentrix Customer Portals before? Answer a few questions to help the Magentrix Customer Portals community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmagentrix-customer-portals%2Fdiscuss%3Fsmall_ask%3Dmagentrix-customer-portals) No ## Top Contributors in Magentrix Customer Portals 1 MN Loading... ### [M N.](https://www.g2.com/users/497676fb-2229-4e65-adf8-f19d02d3133c "M N.") 2 pts