# What is the use of customer portal?

What is the use of customer portal?

##### Post Metadata
- Posted at: about 4 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1


Answered 4 minutes ago
A customer portal is self-service software that bridges interactions between customers and a business.

The main use-cases are to:

• Deliver customer service through support tickets and messaging platforms

• Provide detailed support information through articles, Wikis, and support forums

• Store information such as quotes, transactions, and invoices

Browse these reviews to see how businesses are using customer portals:
https://www.g2.com/products/magentrix-customer-portals/reviews#survey-response-6754261

##### Comment Metadata
- Posted at: about 4 years ago




## Related Product
[Magentrix Customer Portals](https://www.g2.com/products/magentrix-customer-portals/reviews)

## Related Category
[Customer Self-Service](https://www.g2.com/categories/customer-self-service)

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