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Compare Level Access Accessibility Platform and UserTesting 
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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Level Access Accessibility Platform
Star Rating
(210)4.5 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Level Access Accessibility PlatformUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that UserTesting excels in its user-friendly interface, with many users appreciating the intuitive design that makes it easy to navigate and conduct tests. In contrast, reviewers mention that while Level Access Accessibility Platform has a solid interface, it can be slightly less intuitive for new users.
- Users report that UserTesting's quality of support is highly rated, with many praising the responsiveness and helpfulness of the support team. On the other hand, users on G2 highlight that Level Access Accessibility Platform also offers strong support, but some have experienced longer wait times for responses.
- Reviewers mention that UserTesting has a robust feature set, particularly with its video recording capabilities, which allow for detailed user feedback. However, users say that Level Access Accessibility Platform shines with its comprehensive accessibility compliance tools, making it a better choice for organizations focused on meeting specific accessibility standards.
- Users report that UserTesting's ease of setup is a strong point, with many finding the onboarding process straightforward. Conversely, reviewers mention that Level Access Accessibility Platform has a similar ease of setup but may require more initial configuration to tailor it to specific organizational needs.
- G2 users highlight that UserTesting has a larger number of reviews, indicating a more established presence in the market, which can be reassuring for potential buyers. However, users on G2 also note that Level Access Accessibility Platform, while having fewer reviews, has a higher percentage of positive feedback from its mid-market segment, suggesting strong satisfaction among its users.
- Users say that both products have a good product direction, but reviewers mention that Level Access Accessibility Platform has a slight edge with its focus on continuous improvement and updates, which is reflected in its higher score for product direction.
Pricing
Entry-Level Pricing
Level Access Accessibility Platform
No pricing availableUserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Level Access Accessibility Platform
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
9.0
156
8.6
599
Ease of Use
8.2
160
8.4
630
Ease of Setup
8.5
96
8.6
295
Ease of Admin
8.3
64
8.7
231
Quality of Support
9.2
157
9.0
522
Has the product been a good partner in doing business?
9.2
69
8.8
226
Product Direction (% positive)
8.9
151
8.1
589
Features by Category
Monitoring
Feature Not Available
Not enough data
8.7
31
|
Verified
Not enough data
Feature Not Available
Not enough data
Administration
8.4
30
Not enough data
8.4
30
|
Verified
Not enough data
8.6
29
Not enough data
8.8
33
|
Verified
Not enough data
Standards
Feature Not Available
Not enough data
8.0
28
Not enough data
Feature Not Available
Not enough data
9.5
33
|
Verified
Not enough data
Agentic AI - Digital Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Response Methods
Not enough data
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Participant Selection
Not enough data
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
8.5
112
Not enough data
Feature Not Available
Not enough data
8.2
98
Not enough data
7.9
101
Not enough data
Reporting
8.2
112
Not enough data
7.9
106
Not enough data
Automation
8.2
107
Not enough data
8.3
108
Not enough data
Functionality
7.8
99
Not enough data
8.1
95
Not enough data
8.2
99
Not enough data
7.8
93
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
54
Not enough data
Agentic AI - Digital Accessibility Platforms
7.7
17
Not enough data
7.8
17
Not enough data
7.1
17
Not enough data
8.5
17
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Level Access Accessibility Platform and UserTesting share no categories
Unique Categories
Level Access Accessibility Platform is categorized as Digital Governance, Software Testing, and Digital Accessibility Platforms
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Level Access Accessibility Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.9%
Consumer Services
8.1%
Retail
7.2%
Computer Software
6.7%
Higher Education
5.7%
Other
58.4%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
What does level access do?
2 Comments
PR
Level Access provides tools and services to help make web applications and websites have better accessibility. This includes a library of training materials,...Read more
What is AMP level access?
1 Comment
Official Response from Level Access Accessibility Platform
The Level Access Accessibility Management Platform (AMP) is a SaaS software which monitors, tests, and measures the accessibility compliance of online,...Read more
Any tutorials to download a clean excel file to log issues per severity.
1 Comment
Official Response from Level Access Accessibility Platform
Good morning, Reshma. I spoke with our Product team. They suggest using the Violations Instances Report View, which gives the user a view of every violation...Read more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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