Compare Klara and ModMed 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (61.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Klara
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlaraModMed
Star Rating
(329)4.5 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Klara excels in ease of use and setup, with many users appreciating the intuitive interface and quick onboarding process. One user highlighted, "I like having the options to use the easy video features for online visits," showcasing how user-friendly the platform is for telemedicine.
- Users say that ModMed offers a robust set of features, particularly with its AI capabilities. Reviewers noted, "They have promising new AI features on the horizon," indicating that the platform is evolving and may provide enhanced functionalities in the future.
- According to verified reviews, Klara stands out for its customer support, with users frequently mentioning the quick and efficient assistance they receive. One user expressed satisfaction with the support, stating, "What I like best is if I have a question or run into a problem there is always someone to help."
- Reviewers mention that ModMed has made strides in user experience, particularly with updates that enhance usability. A user remarked, "I feel like the updates have become more user friendly," which suggests that the company is responsive to user feedback and continuously improving the platform.
- G2 reviewers highlight that Klara's focus on patient communication is a significant advantage, with features that facilitate easy interactions. Users appreciate the ability to receive important information quickly, which is crucial for maintaining patient engagement.
- Users report that while ModMed has a solid overall performance, it faces challenges in ease of administration compared to Klara. Reviewers noted that Klara's administrative features are more straightforward, with one user stating, "The help is quick & efficient," which contributes to a smoother day-to-day operation.
Pricing
Entry-Level Pricing
Klara
No pricing availableModMed
No pricing availableFree Trial
Klara
No trial information availableModMed
No trial information availableRatings
Meets Requirements
9.2
85
9.0
83
Ease of Use
9.2
87
8.9
165
Ease of Setup
9.3
58
8.4
127
Ease of Admin
9.5
34
8.3
29
Quality of Support
9.0
79
8.6
81
Has the product been a good partner in doing business?
9.0
33
8.8
29
Product Direction (% positive)
9.0
83
9.7
77
Features by Category
Clinical Communication and CollaborationHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
8.8
17
Not enough data
8.9
17
Not enough data
8.0
17
Financial
Not enough data
7.9
17
Not enough data
8.1
17
Not enough data
7.8
17
Platform
9.4
55
Not enough data
9.5
55
Not enough data
Feature Not Available
Not enough data
9.3
54
Not enough data
9.5
55
Not enough data
9.4
52
Not enough data
9.4
52
Not enough data
9.3
55
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transcript
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
9.3
49
Not enough data
8.4
43
Not enough data
8.9
49
Not enough data
9.2
49
Patient Health Information Management
Not enough data
9.2
50
Not enough data
9.0
48
Not enough data
8.9
50
Agentic AI - EHR
Not enough data
Not enough data
Patient Convenience
9.3
25
Not enough data
9.1
24
Not enough data
9.6
23
Not enough data
9.6
23
Not enough data
9.7
23
Not enough data
Administration
9.3
23
Not enough data
9.4
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.7
22
Not enough data
9.0
22
Not enough data
Patient-Centered Functions
9.1
63
8.7
22
9.1
62
8.3
22
8.1
19
8.0
22
9.3
58
8.0
22
Feature Not Available
7.6
21
Operations
9.2
70
8.3
22
9.0
65
8.8
22
8.9
66
8.8
22
9.2
64
8.2
22
9.0
56
7.8
22
8.9
52
8.8
21
Feature Not Available
8.7
21
Generative AI
8.6
16
7.7
10
Operations Management
Not enough data
8.8
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
8.5
26
Added Efficiencies
Not enough data
9.0
26
Not enough data
9.1
26
Not enough data
8.8
25
Not enough data
8.8
26
Technology
9.5
22
8.8
11
9.8
20
8.3
11
8.9
20
9.2
11
Administration
8.9
20
9.1
11
Feature Not Available
9.5
11
Feature Not Available
8.8
11
Compliance
9.6
22
9.5
11
9.7
19
9.5
11
Computer-Assisted Coding - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin and Tech Workflows - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Klara and ModMed are categorized as Patient Engagement and Telemedicine
Unique Categories
ModMed is categorized as Medical Transcription, Revenue Cycle Management, EHR, Medical Practice Management, Clinical Communication and Collaboration, Clinical Documentation, Medical Billing, and Medical Coding
Reviews
Reviewers' Company Size
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Medical Practice
56.8%
Hospital & Health Care
24.5%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Alternative Medicine
0.8%
Other
6.2%
Alternatives
Discussions
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
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