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At a Glance
Market Segments
Small-Business (83.6% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
Free Trial
$75.00 Per Month
Kixie PowerCall & SMS
Star Rating
(861)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansQuack
Star Rating
(21)4.4 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$75.00 Per Month
Learn more about QuackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kixie PowerCall & SMS excels in its CRM Integration with a score of 9.6, allowing seamless connectivity with various customer relationship management systems, which enhances workflow efficiency. In contrast, Quack lacks detailed information on its CRM capabilities, leading to uncertainty about its integration potential.
- Reviewers mention that Kixie PowerCall & SMS offers superior Call Analytics, scoring 9.8 for Call Analysis and 9.9 for Call Recording, which provides users with valuable insights into call performance. Quack, while scoring well, does not provide the same depth of analytics, which may limit users' ability to optimize their calling strategies.
- G2 users highlight Kixie PowerCall & SMS's robust Text Messaging features, particularly its high scores in Two-Way Text Messaging (9.4) and Bulk SMS (8.8), making it a strong choice for businesses that rely on SMS communication. Quack, however, does not emphasize its text messaging capabilities as strongly, which could be a drawback for users focused on SMS outreach.
- Users on G2 report that Kixie PowerCall & SMS shines in Lead Facilitation, with high scores across categories like Lead Qualification (9.0) and Lead Follow-up (9.2), indicating a strong focus on nurturing leads effectively. Quack's offerings in this area are less detailed, which may affect its appeal to sales teams looking for comprehensive lead management tools.
- Reviewers mention that Kixie PowerCall & SMS provides excellent Quality of Support, scoring 9.6, which is crucial for users who may need assistance during implementation or troubleshooting. In contrast, Quack's support quality is rated at 10.0, but with significantly fewer reviews, leading to questions about consistency and reliability.
- Users say that Kixie PowerCall & SMS's Ease of Use is rated at 9.3, making it accessible for small businesses without extensive technical resources. Quack, with a perfect score of 10.0, suggests an even more user-friendly experience, but the limited number of reviews raises concerns about the breadth of user experiences.
Pricing
Entry-Level Pricing
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Quack
Team Plan
$75.00
Per Month
The Team Plan includes everything. We hold nothing back and allow your team to do unlimited dials and a 2-way integration with your CRM or SEP.
- Dialer
Free Trial
Kixie PowerCall & SMS
Free Trial is available
Quack
Free Trial is available
Ratings
Meets Requirements
9.3
743
9.6
19
Ease of Use
9.3
758
9.7
20
Ease of Setup
9.2
453
9.7
6
Ease of Admin
9.1
300
Not enough data
Quality of Support
9.6
737
9.4
19
Has the product been a good partner in doing business?
9.2
299
Not enough data
Product Direction (% positive)
9.4
749
8.8
19
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
8.8
71
Not enough data
9.1
77
Not enough data
8.9
72
Not enough data
Organization
9.0
49
Not enough data
9.0
73
Not enough data
9.3
81
Not enough data
Performance Analysis
9.5
76
Not enough data
9.5
82
Not enough data
Sales Analysis
9.4
68
Not enough data
9.2
71
Not enough data
Generative AI
9.2
36
Not enough data
9.5
35
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Not enough data
Repeatability and Reportability
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
Not enough data
AI and Automation
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Not enough data
Dialing Options
9.2
297
|
Verified
9.2
17
9.3
284
|
Verified
9.3
18
8.9
11
Not enough data
Agent Tools
8.7
256
|
Verified
8.4
17
8.8
269
|
Verified
8.8
17
9.6
318
|
Verified
9.3
18
Automation
9.0
259
|
Verified
9.3
17
9.0
254
|
Verified
8.8
17
9.0
251
8.5
17
Agentic AI - Auto Dialer
8.5
9
Not enough data
8.7
9
Not enough data
AI Capabilities - Auto Dialer
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
Call Analytics
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Not enough data
Agent Performance Management
8.8
19
Not enough data
7.8
20
Not enough data
8.6
20
Not enough data
Generative AI
8.3
21
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
Not enough data
SMS Platform
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Not enough data
Agentic AI - SMS Marketing
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Channels
9.5
104
Not enough data
8.6
71
Not enough data
8.6
71
Not enough data
9.1
103
Not enough data
8.8
92
Not enough data
Generative AI
8.6
65
Not enough data
Functions
9.3
89
Not enough data
9.0
87
Not enough data
9.3
86
Not enough data
8.9
82
Not enough data
9.3
87
Not enough data
9.0
89
Not enough data
9.1
91
Not enough data
9.1
88
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
92
Not enough data
9.4
92
Not enough data
9.2
95
Not enough data
9.4
93
Not enough data
8.9
75
Not enough data
Platform
8.9
86
Not enough data
8.6
96
Not enough data
9.1
95
Not enough data
9.2
103
Not enough data
9.1
99
Not enough data
9.0
88
Not enough data
9.1
92
Not enough data
Generative AI
8.0
75
Not enough data
Workforce Management
9.3
105
Not enough data
9.2
97
Not enough data
Call Center Infrastructure (CCI)
7.4
21
Not enough data
8.3
21
Not enough data
7.7
21
Not enough data
7.3
21
Not enough data
Administrative
9.4
108
Not enough data
9.2
107
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.8
84
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
68
|
Verified
Not enough data
9.6
71
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
9.6
70
Not enough data
9.8
82
Not enough data
9.8
60
Not enough data
Advanced Features
9.5
66
Not enough data
9.6
62
|
Verified
Not enough data
9.8
81
Not enough data
Agentic AI - Sales Performance Management
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
Incentives
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Not enough data
Personalization
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Not enough data
Administrative
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Not enough data
Agentic AI - Outbound Call Tracking
8.1
9
Not enough data
8.1
9
Not enough data
Calling
9.7
331
Not enough data
9.3
267
Not enough data
9.5
300
Not enough data
9.6
326
Not enough data
9.4
11
Not enough data
Contacts
9.1
296
Not enough data
9.1
278
Not enough data
9.3
283
Not enough data
Insights
9.3
288
Not enough data
9.4
294
Not enough data
9.5
291
Not enough data
8.8
236
Not enough data
9.0
231
Not enough data
8.8
11
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Not enough data
Feedback
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Not enough data
Generative AI
8.3
32
Not enough data
Categories
Categories
Shared Categories
Kixie PowerCall & SMS and Quack are categorized as Auto Dialer
Unique Categories
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, Sales Performance Management, VoIP Providers, Call Center Infrastructure (CCI), Contact Center, and Conversation Intelligence
Quack has no unique categories
Reviews
Reviewers' Company Size
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.3%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.9%
Computer Software
60.0%
Oil & Energy
15.0%
Consulting
5.0%
Venture Capital & Private Equity
5.0%
Telecommunications
5.0%
Other
10.0%
Discussions
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
How come we cannot add a phone number to our Hubspot integration after getting off the call?
1 Comment
Official Response from Kixie PowerCall & SMS
Kixie will automatically create a new contact and after the call you can merge the contacts. Read more
Quack has no discussions with answers
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