# Top 10 Quack Alternatives & Competitors **Average Rating:** 4.2/5 **Total Number of Reviews:** 22 The Auto Dialer Software solutions below are the most common alternatives that users and reviewers compare with Quack. Auto Dialer Software is a widely used technology, and many people are seeking easily administered, innovative software solutions with predictive dialer, whisper coaching , and progressive dialing. Other important factors to consider when researching alternatives to Quack include features. The best overall Quack alternative is Orum. Other similar apps like Quack are Kixie PowerCall & SMS, Nooks, NICE CXone, and Genesys Cloud CX. Quack alternatives can be found in [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence). ## Best Paid & Free Alternatives to Quack - [Orum](https://www.g2.com/products/orum/reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) ## Top 10 Alternatives to Quack Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Quack stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Telecommunications, and Consulting, and find the best product for your business. ### 1. [Orum](https://www.g2.com/products/orum/reviews) By Orum **Average Rating:** 4.6/5 **Total Reviews:** 1,096 Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations. Reviewers say compared to Quack, Orum is: - Easier to set up - Better at support - Better at meeting requirements Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs Orum](https://www.g2.com/compare/orum-vs-quack) **Compare Orum with other alternatives:** - [Orum vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-orum) - [Orum vs Nooks](https://www.g2.com/compare/nooks-vs-orum) - [Orum vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-orum) - [Orum vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-orum) - [Orum vs Koncert](https://www.g2.com/compare/koncert-vs-orum) - [Orum vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-orum) - [Orum vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-orum) - [Orum vs Talkdesk](https://www.g2.com/compare/orum-vs-talkdesk) - [Orum vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-orum) ### 2. [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) By Kixie **Average Rating:** 4.8/5 **Total Reviews:** 866 Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch. Reviewers say compared to Quack, Kixie PowerCall & SMS is: - Better at support - Easier to set up - Better at meeting requirements Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-quack) **Compare Kixie PowerCall & SMS with other alternatives:** - [Kixie PowerCall & SMS vs Orum](https://www.g2.com/compare/kixie-powercall-sms-vs-orum) - [Kixie PowerCall & SMS vs Nooks](https://www.g2.com/compare/kixie-powercall-sms-vs-nooks) - [Kixie PowerCall & SMS vs NICE CXone](https://www.g2.com/compare/kixie-powercall-sms-vs-nice-cxone) - [Kixie PowerCall & SMS vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Koncert](https://www.g2.com/compare/kixie-powercall-sms-vs-koncert) - [Kixie PowerCall & SMS vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Talkdesk](https://www.g2.com/compare/kixie-powercall-sms-vs-talkdesk) - [Kixie PowerCall & SMS vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms) ### 3. [Nooks](https://www.g2.com/products/nooks/reviews) By Nooks **Average Rating:** 4.8/5 **Total Reviews:** 1,676 Nooks is an AI-Powered Parallel Dialer and Virtual Salesfloor that helps SDR teams 5x their conversations and supercharge productivity. Reviewers say compared to Quack, Nooks is: - Easier to set up - Better at support - Better at meeting requirements Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs Nooks](https://www.g2.com/compare/nooks-vs-quack) **Compare Nooks with other alternatives:** - [Nooks vs Orum](https://www.g2.com/compare/nooks-vs-orum) - [Nooks vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-nooks) - [Nooks vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-nooks) - [Nooks vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nooks) - [Nooks vs Koncert](https://www.g2.com/compare/koncert-vs-nooks) - [Nooks vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-nooks) - [Nooks vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-nooks) - [Nooks vs Talkdesk](https://www.g2.com/compare/nooks-vs-talkdesk) - [Nooks vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nooks) ### 4. [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) By NiCE **Average Rating:** 4.3/5 **Total Reviews:** 1,730 NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-quack) **Compare NICE CXone with other alternatives:** - [NICE CXone vs Orum](https://www.g2.com/compare/nice-cxone-vs-orum) - [NICE CXone vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-nice-cxone) - [NICE CXone vs Nooks](https://www.g2.com/compare/nice-cxone-vs-nooks) - [NICE CXone vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone) - [NICE CXone vs Koncert](https://www.g2.com/compare/koncert-vs-nice-cxone) - [NICE CXone vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-nice-cxone) - [NICE CXone vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-nice-cxone) - [NICE CXone vs Talkdesk](https://www.g2.com/compare/nice-cxone-vs-talkdesk) - [NICE CXone vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone) ### 5. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,558 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-quack) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs Orum](https://www.g2.com/compare/genesys-cloud-cx-vs-orum) - [Genesys Cloud CX vs Kixie PowerCall & SMS](https://www.g2.com/compare/genesys-cloud-cx-vs-kixie-powercall-sms) - [Genesys Cloud CX vs Nooks](https://www.g2.com/compare/genesys-cloud-cx-vs-nooks) - [Genesys Cloud CX vs NICE CXone](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone) - [Genesys Cloud CX vs Koncert](https://www.g2.com/compare/genesys-cloud-cx-vs-koncert) - [Genesys Cloud CX vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-genesys-cloud-cx) - [Genesys Cloud CX vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) ### 6. [Koncert](https://www.g2.com/products/koncert/reviews) By Koncert **Average Rating:** 4.6/5 **Total Reviews:** 420 Sales engagement tools that scale to meet B2B outbound sales goals: AI Power Dialer Platform with 4 sales dialers: Multi-line AI Parallel Dialer, Single-line AI power Dialer, human-powered Agent Assisted Dialer and Click-to-Dialer. Cadence software enables automated multi-channel sales outreach via phone, email, video, text and social. Our platform features includes Quick Connect, Automated Local Presence, Automated Caller ID Health, Parking Lot, Remote Coach, Virtual Sales Floor, Conversation Intelligence, CRM Integrations and Analytics. Proud partners and integrated with Salesloft, Outreach, Hubspot & Salesforce. Soc2 Type II certified. GDPR & TCPA Compliant. Reviewers say compared to Quack, Koncert is: - Better at support - Better at meeting requirements - Easier to set up Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs Koncert](https://www.g2.com/compare/koncert-vs-quack) **Compare Koncert with other alternatives:** - [Koncert vs Orum](https://www.g2.com/compare/koncert-vs-orum) - [Koncert vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-koncert) - [Koncert vs Nooks](https://www.g2.com/compare/koncert-vs-nooks) - [Koncert vs NICE CXone](https://www.g2.com/compare/koncert-vs-nice-cxone) - [Koncert vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-koncert) - [Koncert vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-koncert) - [Koncert vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-koncert) - [Koncert vs Talkdesk](https://www.g2.com/compare/koncert-vs-talkdesk) - [Koncert vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-koncert) ### 7. [Apollo.io](https://www.g2.com/products/apollo-io/reviews) By Apollo.io **Average Rating:** 4.7/5 **Total Reviews:** 9,792 Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises. Reviewers say compared to Quack, Apollo.io is: - Easier to set up Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-quack) **Compare Apollo.io with other alternatives:** - [Apollo.io vs Orum](https://www.g2.com/compare/apollo-io-vs-orum) - [Apollo.io vs Kixie PowerCall & SMS](https://www.g2.com/compare/apollo-io-vs-kixie-powercall-sms) - [Apollo.io vs Nooks](https://www.g2.com/compare/apollo-io-vs-nooks) - [Apollo.io vs NICE CXone](https://www.g2.com/compare/apollo-io-vs-nice-cxone) - [Apollo.io vs Genesys Cloud CX](https://www.g2.com/compare/apollo-io-vs-genesys-cloud-cx) - [Apollo.io vs Koncert](https://www.g2.com/compare/apollo-io-vs-koncert) - [Apollo.io vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/apollo-io-vs-gtm-workspace-powered-by-zoominfo) - [Apollo.io vs Talkdesk](https://www.g2.com/compare/apollo-io-vs-talkdesk) - [Apollo.io vs JustCall](https://www.g2.com/compare/apollo-io-vs-saas-labs-justcall) ### 8. [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) By ZoomInfo **Average Rating:** 4.5/5 **Total Reviews:** 9,110 GTM Workspace is a unified sales execution platform that brings together CRM data, ZoomInfo intelligence, engagement history, and buying signals in one consolidated view - so account executives and account managers can manage their entire book of business, prioritize pipeline, and act on the best opportunities without ever switching tools. Reviewers say compared to Quack, GTM Workspace - Powered by ZoomInfo is: - Easier to set up Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-quack) **Compare GTM Workspace - Powered by ZoomInfo with other alternatives:** - [GTM Workspace - Powered by ZoomInfo vs Orum](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-orum) - [GTM Workspace - Powered by ZoomInfo vs Kixie PowerCall & SMS](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-kixie-powercall-sms) - [GTM Workspace - Powered by ZoomInfo vs Nooks](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-nooks) - [GTM Workspace - Powered by ZoomInfo vs NICE CXone](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-nice-cxone) - [GTM Workspace - Powered by ZoomInfo vs Genesys Cloud CX](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-genesys-cloud-cx) - [GTM Workspace - Powered by ZoomInfo vs Koncert](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-koncert) - [GTM Workspace - Powered by ZoomInfo vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-gtm-workspace-powered-by-zoominfo) - [GTM Workspace - Powered by ZoomInfo vs Talkdesk](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-talkdesk) - [GTM Workspace - Powered by ZoomInfo vs JustCall](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-saas-labs-justcall) ### 9. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,586 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Reviewers say compared to Quack, Talkdesk is: - Easier to set up Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs Talkdesk](https://www.g2.com/compare/quack-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Orum](https://www.g2.com/compare/orum-vs-talkdesk) - [Talkdesk vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-talkdesk) - [Talkdesk vs Nooks](https://www.g2.com/compare/nooks-vs-talkdesk) - [Talkdesk vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-talkdesk) - [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Talkdesk vs Koncert](https://www.g2.com/compare/koncert-vs-talkdesk) - [Talkdesk vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-talkdesk) - [Talkdesk vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-talkdesk) - [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) ### 10. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) By Saas Labs **Average Rating:** 4.3/5 **Total Reviews:** 2,394 JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Categories in common with Quack: [Auto Dialer](https://www.g2.com/categories/auto-dialer) **Compare:** [Quack vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-quack) **Compare JustCall with other alternatives:** - [JustCall vs Orum](https://www.g2.com/compare/saas-labs-justcall-vs-orum) - [JustCall vs Kixie PowerCall & SMS](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms) - [JustCall vs Nooks](https://www.g2.com/compare/saas-labs-justcall-vs-nooks) - [JustCall vs NICE CXone](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone) - [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [JustCall vs Koncert](https://www.g2.com/compare/saas-labs-justcall-vs-koncert) - [JustCall vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-saas-labs-justcall) - [JustCall vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-saas-labs-justcall) - [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) --- ## Quack Alternatives FAQs ### How does Quack compare to Orum? According to G2 data, [Quack](https://www.g2.com/products/quack/reviews) holds an average rating of 4.2/5 across 22 reviews, whereas [Orum](https://www.g2.com/products/orum/reviews) boasts a higher average rating of 4.6/5 from 800 reviews, indicating stronger overall user satisfaction for Orum. Both products score equally on meeting requirements (9.1) and usability (9.2), but Orum leads Quack by 0.4 points in ease of setup (9.2 vs 8.8) and by 0.3 points in support quality (9.2 vs 8.9). Orum also scores 8.9 in ease of administration and 9.3 in ease of doing business with, dimensions not rated for Quack. User sentiment further differentiates the two: Orum has 288 mentions of ease of use, 255 of efficiency, 239 of time-saving, and 147 of parallel dialer features, compared to Quack's fewer mentions in these categories. Orum users praise its extensive integrations, automation, AI coaching, and CRM sync, while Quack users highlight simplicity and time-saving. Quack is noted for a lower price point but suffers from limited integrations. In summary, Orum offers a more robust, feature-rich, and scalable solution with superior support and integration capabilities, reflected in its higher volume of positive reviews and dimension scores. Quack appeals to users seeking a simpler, cost-effective dialer but is hindered by limited features. ### What are the best alternatives to Quack? The best alternatives to Quack are [Orum](https://www.g2.com/products/orum/reviews) (4.6/5 with 800 reviews), [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) (4.8/5 with 865 reviews), [Nooks](https://www.g2.com/products/nooks/reviews) (4.8/5 with 1554 reviews), and [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) (4.3/5 with 1730 reviews). These alternatives offer higher ratings and significantly larger review counts, indicating broader adoption and satisfaction. ### What features do alternatives offer that Quack does not? Quack lacks features such as caller extensions, the ability to handle more than four concurrent calls, auto-drop voicemails, and broader integration options beyond three sales engagement platforms. It also does not currently support phone number remediation or management features, which are available in alternatives. ### Which Auto Dialer tools do reviewers recommend instead of Quack? Reviewers highly recommend [Orum](https://www.g2.com/products/orum/reviews) for its AI-powered parallel dialing, ease of use, and strong customer support, with 288 mentions of ease of use and 255 mentions of efficiency. [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) is praised for its seamless CRM integration, power dialing, SMS capabilities, and excellent customer support, with 56 mentions of ease of use and 53 mentions of customer support. [Nooks](https://www.g2.com/products/nooks/reviews) is favored for its parallel dialing, AI coaching, sales floor collaboration features, and user-friendly interface, with 384 mentions of ease of use and 399 mentions of time-saving. [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) is recognized for its comprehensive omnichannel capabilities, ease of use, and robust analytics, supported by 29 mentions of ease of use and 21 mentions of features. These tools are recommended for their advanced dialing features, integrations, and support, making them superior choices over Quack for outbound calling and sales engagement. ### Why do users choose Orum over Quack? Users choose [Orum](https://www.g2.com/products/orum/reviews) over [Quack](https://www.g2.com/products/quack/reviews) primarily due to Orum's superior efficiency and productivity enhancements. Orum enables users to increase dial volume significantly, with reports of up to 3-4 times more dials and 2.5 times more live conversations, supported by its AI-powered parallel dialing and boost connect features. The platform's ease of setup (9.2 vs 8.8 for Quack) and seamless CRM integrations (notably with HubSpot, Salesforce, and Outreach) streamline workflows and reduce manual tasks. Orum's advanced features such as AI coaching, real-time analytics, call recording, and a virtual sales floor foster improved team collaboration and skill development, which are frequently cited in 181 and 60 reviews respectively. Its customer support scores 9.2 compared to Quack's 8.9, with users praising responsive and helpful service. Orum also offers greater dialing flexibility, supporting up to 10 simultaneous calls and multiple phone numbers, enhancing connect rates and outreach efficiency. Conversely, Quack users report issues with customer support responsiveness, limited integrations, and dialer limitations such as only 4 concurrent calls and fewer sales engagement platform integrations. While Quack is noted for affordability, Orum's comprehensive feature set and proven impact on outbound calling effectiveness justify its preference among users seeking scalable and high-performing dialing solutions according to G2 data. ## Explore Articles - [Which IR site builders best support SEC compliance and regulatory requirements for public companies?](https://www.g2.com/discussions/which-ir-site-builders-best-support-sec-compliance-and-regulatory-requirements-for-public-companies) - [top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025) - [Which is the highest-rated employee perks platform delivering demonstrable retention and engagement improvement metrics for teams managing complex workflows at scale?](https://www.g2.com/discussions/which-is-the-highest-rated-employee-perks-platform-delivering-demonstrable-retention-and-engagement-improvement-metrics-for-teams-managing-complex-workflows-at-scale) - [Most user-friendly CRM for sales teams](https://www.g2.com/discussions/crm-most-user-friendly-crm-for-sales-teams) - [Which PLM platforms are the best fit for aerospace and defense companies that need configuration management and document control baked into the workflow?](https://www.g2.com/discussions/which-plm-platforms-are-the-best-fit-for-aerospace-and-defense-companies-that-need-configuration-management-and-document-control-baked-into-the-workflow ) - [Which audio engine platforms integrate seamlessly with existing enterprise systems and workflow tools?](https://www.g2.com/discussions/which-audio-engine-platforms-integrate-seamlessly-with-existing-enterprise-systems-and-workflow-tools) ## Spotlight Categories - [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) - [Digital Signage Software](https://www.g2.com/categories/digital-signage) - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)