# Top 10 Kixie PowerCall &amp; SMS Alternatives &amp; Competitors
**Average Rating:** 4.8/5
**Total Number of Reviews:** 865
Research alternative solutions to Kixie PowerCall &amp; SMS on G2, with real user reviews on competing tools. Call Center Infrastructure (CCI) Software is a widely used technology, and many people are seeking innovative, popular software solutions with ai text-to-speech, call back, and mobile access. Other important factors to consider when researching alternatives to Kixie PowerCall &amp; SMS include phone calls and customer service. The best overall Kixie PowerCall &amp; SMS alternative is JustCall. Other similar apps like Kixie PowerCall &amp; SMS are Aircall, Aloware, CloudTalk, and Talkdesk. Kixie PowerCall &amp; SMS alternatives can be found in [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) but may also be in [Contact Center Software](https://www.g2.com/categories/contact-center) or [Auto Dialer Software](https://www.g2.com/categories/auto-dialer).


## Best Paid &amp; Free Alternatives to Kixie PowerCall &amp; SMS
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [Aloware](https://www.g2.com/products/aloware/reviews)
  - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
  - [Nooks](https://www.g2.com/products/nooks/reviews)
  - [Orum](https://www.g2.com/products/orum/reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews)
  - [PhoneBurner](https://www.g2.com/products/phoneburner/reviews)

## Top 10 Alternatives to Kixie PowerCall &amp; SMS Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Kixie PowerCall &amp; SMS stacks up to the competition, check reviews from current &amp; previous users in industries like Financial Services, Insurance, and Information Technology and Services, and find the best product for your business.


  ### 1. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
By Saas Labs
**Average Rating:** 4.3/5
**Total Reviews:** 2,386
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound &amp; outbound calling ★ Send &amp; receive SMS &amp; MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows &amp; Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries


Categories in common with Kixie PowerCall &amp; SMS: [SMS Marketing](https://www.g2.com/categories/sms-marketing), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Kixie PowerCall &amp; SMS vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms)
**Compare JustCall with other alternatives:**
- [JustCall vs Aircall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall)
- [JustCall vs Aloware](https://www.g2.com/compare/aloware-vs-saas-labs-justcall)
- [JustCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall)
- [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [JustCall vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-saas-labs-justcall)
- [JustCall vs Nooks](https://www.g2.com/compare/saas-labs-justcall-vs-nooks)
- [JustCall vs Orum](https://www.g2.com/compare/saas-labs-justcall-vs-orum)
- [JustCall vs RingEX](https://www.g2.com/compare/saas-labs-justcall-vs-ringex)
- [JustCall vs PhoneBurner](https://www.g2.com/compare/saas-labs-justcall-vs-phoneburner)

  ### 2. [Aircall](https://www.g2.com/products/aircall/reviews)
By Aircall
**Average Rating:** 4.4/5
**Total Reviews:** 1,596
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.


Reviewers say compared to Kixie PowerCall &amp; SMS, Aircall is:
- Slower to reach roi
Categories in common with Kixie PowerCall &amp; SMS: [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)

**Compare:** [Kixie PowerCall &amp; SMS vs Aircall](https://www.g2.com/compare/aircall-vs-kixie-powercall-sms)
**Compare Aircall with other alternatives:**
- [Aircall vs JustCall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall)
- [Aircall vs Aloware](https://www.g2.com/compare/aircall-vs-aloware)
- [Aircall vs CloudTalk](https://www.g2.com/compare/aircall-vs-cloudtalk)
- [Aircall vs Talkdesk](https://www.g2.com/compare/aircall-vs-talkdesk)
- [Aircall vs Dialpad Connect](https://www.g2.com/compare/aircall-vs-dialpad-connect)
- [Aircall vs Nooks](https://www.g2.com/compare/aircall-vs-nooks)
- [Aircall vs Orum](https://www.g2.com/compare/aircall-vs-orum)
- [Aircall vs RingEX](https://www.g2.com/compare/aircall-vs-ringex)
- [Aircall vs PhoneBurner](https://www.g2.com/compare/aircall-vs-phoneburner)

  ### 3. [Aloware](https://www.g2.com/products/aloware/reviews)
By Aloware
**Average Rating:** 4.1/5
**Total Reviews:** 827
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.


Categories in common with Kixie PowerCall &amp; SMS: [SMS Marketing](https://www.g2.com/categories/sms-marketing), [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)

**Compare:** [Kixie PowerCall &amp; SMS vs Aloware](https://www.g2.com/compare/aloware-vs-kixie-powercall-sms)
**Compare Aloware with other alternatives:**
- [Aloware vs JustCall](https://www.g2.com/compare/aloware-vs-saas-labs-justcall)
- [Aloware vs Aircall](https://www.g2.com/compare/aircall-vs-aloware)
- [Aloware vs CloudTalk](https://www.g2.com/compare/aloware-vs-cloudtalk)
- [Aloware vs Talkdesk](https://www.g2.com/compare/aloware-vs-talkdesk)
- [Aloware vs Dialpad Connect](https://www.g2.com/compare/aloware-vs-dialpad-connect)
- [Aloware vs Nooks](https://www.g2.com/compare/aloware-vs-nooks)
- [Aloware vs Orum](https://www.g2.com/compare/aloware-vs-orum)
- [Aloware vs RingEX](https://www.g2.com/compare/aloware-vs-ringex)
- [Aloware vs PhoneBurner](https://www.g2.com/compare/aloware-vs-phoneburner)

  ### 4. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)
By CloudTalk
**Average Rating:** 4.4/5
**Total Reviews:** 1,846
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag &amp; drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.


Reviewers say compared to Kixie PowerCall &amp; SMS, CloudTalk is:
- Slower to reach roi
- More expensive
Categories in common with Kixie PowerCall &amp; SMS: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Kixie PowerCall &amp; SMS vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-kixie-powercall-sms)
**Compare CloudTalk with other alternatives:**
- [CloudTalk vs JustCall](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall)
- [CloudTalk vs Aircall](https://www.g2.com/compare/aircall-vs-cloudtalk)
- [CloudTalk vs Aloware](https://www.g2.com/compare/aloware-vs-cloudtalk)
- [CloudTalk vs Talkdesk](https://www.g2.com/compare/cloudtalk-vs-talkdesk)
- [CloudTalk vs Dialpad Connect](https://www.g2.com/compare/cloudtalk-vs-dialpad-connect)
- [CloudTalk vs Nooks](https://www.g2.com/compare/cloudtalk-vs-nooks)
- [CloudTalk vs Orum](https://www.g2.com/compare/cloudtalk-vs-orum)
- [CloudTalk vs RingEX](https://www.g2.com/compare/cloudtalk-vs-ringex)
- [CloudTalk vs PhoneBurner](https://www.g2.com/compare/cloudtalk-vs-phoneburner)

  ### 5. [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
By Talkdesk
**Average Rating:** 4.4/5
**Total Reviews:** 2,505
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk&#39;s speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.


Reviewers say compared to Kixie PowerCall &amp; SMS, Talkdesk is:
- Slower to reach roi
- More expensive
Categories in common with Kixie PowerCall &amp; SMS: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center](https://www.g2.com/categories/contact-center), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)

**Compare:** [Kixie PowerCall &amp; SMS vs Talkdesk](https://www.g2.com/compare/kixie-powercall-sms-vs-talkdesk)
**Compare Talkdesk with other alternatives:**
- [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [Talkdesk vs Aircall](https://www.g2.com/compare/aircall-vs-talkdesk)
- [Talkdesk vs Aloware](https://www.g2.com/compare/aloware-vs-talkdesk)
- [Talkdesk vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-talkdesk)
- [Talkdesk vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-talkdesk)
- [Talkdesk vs Nooks](https://www.g2.com/compare/nooks-vs-talkdesk)
- [Talkdesk vs Orum](https://www.g2.com/compare/orum-vs-talkdesk)
- [Talkdesk vs RingEX](https://www.g2.com/compare/ringex-vs-talkdesk)
- [Talkdesk vs PhoneBurner](https://www.g2.com/compare/phoneburner-vs-talkdesk)

  ### 6. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
By Dialpad
**Average Rating:** 4.4/5
**Total Reviews:** 4,179
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.


Reviewers say compared to Kixie PowerCall &amp; SMS, Dialpad Connect is:
- Slower to reach roi
Categories in common with Kixie PowerCall &amp; SMS: [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Compare:** [Kixie PowerCall &amp; SMS vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-kixie-powercall-sms)
**Compare Dialpad Connect with other alternatives:**
- [Dialpad Connect vs JustCall](https://www.g2.com/compare/dialpad-connect-vs-saas-labs-justcall)
- [Dialpad Connect vs Aircall](https://www.g2.com/compare/aircall-vs-dialpad-connect)
- [Dialpad Connect vs Aloware](https://www.g2.com/compare/aloware-vs-dialpad-connect)
- [Dialpad Connect vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-dialpad-connect)
- [Dialpad Connect vs Talkdesk](https://www.g2.com/compare/dialpad-connect-vs-talkdesk)
- [Dialpad Connect vs Nooks](https://www.g2.com/compare/dialpad-connect-vs-nooks)
- [Dialpad Connect vs Orum](https://www.g2.com/compare/dialpad-connect-vs-orum)
- [Dialpad Connect vs RingEX](https://www.g2.com/compare/dialpad-connect-vs-ringex)
- [Dialpad Connect vs PhoneBurner](https://www.g2.com/compare/dialpad-connect-vs-phoneburner)

  ### 7. [Nooks](https://www.g2.com/products/nooks/reviews)
By Nooks
**Average Rating:** 4.8/5
**Total Reviews:** 1,566
Nooks is an AI-Powered Parallel Dialer and Virtual Salesfloor that helps SDR teams 5x their conversations and supercharge productivity.


Reviewers say compared to Kixie PowerCall &amp; SMS, Nooks is:
- More expensive
- Easier to do business with
- Easier to set up
Categories in common with Kixie PowerCall &amp; SMS: [Sales Engagement](https://www.g2.com/categories/sales-engagement), [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Sales Coaching](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)

**Compare:** [Kixie PowerCall &amp; SMS vs Nooks](https://www.g2.com/compare/kixie-powercall-sms-vs-nooks)
**Compare Nooks with other alternatives:**
- [Nooks vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nooks)
- [Nooks vs Aircall](https://www.g2.com/compare/aircall-vs-nooks)
- [Nooks vs Aloware](https://www.g2.com/compare/aloware-vs-nooks)
- [Nooks vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nooks)
- [Nooks vs Talkdesk](https://www.g2.com/compare/nooks-vs-talkdesk)
- [Nooks vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-nooks)
- [Nooks vs Orum](https://www.g2.com/compare/nooks-vs-orum)
- [Nooks vs RingEX](https://www.g2.com/compare/nooks-vs-ringex)
- [Nooks vs PhoneBurner](https://www.g2.com/compare/nooks-vs-phoneburner)

  ### 8. [Orum](https://www.g2.com/products/orum/reviews)
By Orum
**Average Rating:** 4.6/5
**Total Reviews:** 804
Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations.


Reviewers say compared to Kixie PowerCall &amp; SMS, Orum is:
- More expensive
- Easier to do business with
Categories in common with Kixie PowerCall &amp; SMS: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)

**Compare:** [Kixie PowerCall &amp; SMS vs Orum](https://www.g2.com/compare/kixie-powercall-sms-vs-orum)
**Compare Orum with other alternatives:**
- [Orum vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-orum)
- [Orum vs Aircall](https://www.g2.com/compare/aircall-vs-orum)
- [Orum vs Aloware](https://www.g2.com/compare/aloware-vs-orum)
- [Orum vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-orum)
- [Orum vs Talkdesk](https://www.g2.com/compare/orum-vs-talkdesk)
- [Orum vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-orum)
- [Orum vs Nooks](https://www.g2.com/compare/nooks-vs-orum)
- [Orum vs RingEX](https://www.g2.com/compare/orum-vs-ringex)
- [Orum vs PhoneBurner](https://www.g2.com/compare/orum-vs-phoneburner)

  ### 9. [RingEX](https://www.g2.com/products/ringex/reviews)
By RingCentral
**Average Rating:** 4.2/5
**Total Reviews:** 1,371
AI-powered communications that redefines customer engagement for modern teams.


Reviewers say compared to Kixie PowerCall &amp; SMS, RingEX is:
- Slower to reach roi
- More expensive
Categories in common with Kixie PowerCall &amp; SMS: [Sales Coaching](https://www.g2.com/categories/sales-coaching), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)

**Compare:** [Kixie PowerCall &amp; SMS vs RingEX](https://www.g2.com/compare/kixie-powercall-sms-vs-ringex)
**Compare RingEX with other alternatives:**
- [RingEX vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-ringex)
- [RingEX vs Aircall](https://www.g2.com/compare/aircall-vs-ringex)
- [RingEX vs Aloware](https://www.g2.com/compare/aloware-vs-ringex)
- [RingEX vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-ringex)
- [RingEX vs Talkdesk](https://www.g2.com/compare/ringex-vs-talkdesk)
- [RingEX vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-ringex)
- [RingEX vs Nooks](https://www.g2.com/compare/nooks-vs-ringex)
- [RingEX vs Orum](https://www.g2.com/compare/orum-vs-ringex)
- [RingEX vs PhoneBurner](https://www.g2.com/compare/phoneburner-vs-ringex)

  ### 10. [PhoneBurner](https://www.g2.com/products/phoneburner/reviews)
By PhoneBurner, Inc.
**Average Rating:** 4.7/5
**Total Reviews:** 285
We built sales professionals a better dialing system.


Reviewers say compared to Kixie PowerCall &amp; SMS, PhoneBurner is:
- Easier to do business with
- Better at meeting requirements
- Easier to admin
Categories in common with Kixie PowerCall &amp; SMS: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)

**Compare:** [Kixie PowerCall &amp; SMS vs PhoneBurner](https://www.g2.com/compare/kixie-powercall-sms-vs-phoneburner)
**Compare PhoneBurner with other alternatives:**
- [PhoneBurner vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-phoneburner)
- [PhoneBurner vs Aircall](https://www.g2.com/compare/aircall-vs-phoneburner)
- [PhoneBurner vs Aloware](https://www.g2.com/compare/aloware-vs-phoneburner)
- [PhoneBurner vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-phoneburner)
- [PhoneBurner vs Talkdesk](https://www.g2.com/compare/phoneburner-vs-talkdesk)
- [PhoneBurner vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-phoneburner)
- [PhoneBurner vs Nooks](https://www.g2.com/compare/nooks-vs-phoneburner)
- [PhoneBurner vs Orum](https://www.g2.com/compare/orum-vs-phoneburner)
- [PhoneBurner vs RingEX](https://www.g2.com/compare/phoneburner-vs-ringex)


---
## Kixie PowerCall &amp; SMS Alternatives FAQs

### What are the best alternatives to Kixie PowerCall &amp; SMS?

The best alternatives to Kixie PowerCall &amp; SMS based on G2 user reviews and ratings include [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) (4.3/5 stars with 2,385 reviews), [Aircall](https://www.g2.com/products/aircall/reviews) (4.4/5 stars with 1,592 reviews), [Aloware](https://www.g2.com/products/aloware/reviews) (4.1/5 stars with 827 reviews), [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) (4.4/5 stars with 1,841 reviews), [Talkdesk](https://www.g2.com/products/talkdesk/reviews) (4.4/5 stars with 2,505 reviews), [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) (4.4/5 stars with 4,168 reviews), [Nooks](https://www.g2.com/products/nooks/reviews) (4.8/5 stars with 1,542 reviews), [Orum](https://www.g2.com/products/orum/reviews) (4.6/5 stars with 800 reviews), [RingEX](https://www.g2.com/products/ringex/reviews) (4.2/5 stars with 1,371 reviews), and [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) (4.7/5 stars with 285 reviews). These alternatives offer a range of features, integrations, and user experiences that cater to diverse call center infrastructure needs.



### What features do alternatives offer that Kixie PowerCall &amp; SMS does not?

Alternatives to Kixie PowerCall &amp; SMS offer several features not available natively in Kixie, including instant messaging (available in JustCall, Aloware, CloudTalk, Dialpad Connect, and RingEX), video calls (offered by JustCall, Aloware, CloudTalk, Dialpad Connect, Nooks, and RingEX), screen sharing (CloudTalk, Dialpad Connect, and RingEX), customer-facing chatbots (Aloware and Dialpad Connect), AI text generation (Nooks), and short codes (Aloware). These features enhance communication versatility and customer engagement beyond Kixie&#39;s current capabilities.



### Which Call Center Infrastructure (CCI) tools do reviewers recommend instead of Kixie PowerCall &amp; SMS?

Reviewers recommend alternatives such as [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) for its AI-powered communication platform with extensive CRM integrations and AI coaching, [Aircall](https://www.g2.com/products/aircall/reviews) for its ease of use, fast setup, and strong CRM integrations, and [Aloware](https://www.g2.com/products/aloware/reviews) for its all-in-one platform combining calls, SMS, and CRM workflows. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) is favored for its call quality and AI-powered analytics, while [Talkdesk](https://www.g2.com/products/talkdesk/reviews) is praised for its AI-driven call routing and comprehensive contact center features. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) is noted for its AI-powered customer intelligence and seamless multi-device use. [Nooks](https://www.g2.com/products/nooks/reviews) and [Orum](https://www.g2.com/products/orum/reviews) are recommended for their AI-enhanced dialing and sales floor collaboration features. [RingEX](https://www.g2.com/products/ringex/reviews) is recognized for its broad UCaaS capabilities and integrations, and [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) for its ease of use, power dialer, and excellent customer support. These recommendations are grounded in user feedback highlighting ease of use, integration capabilities, AI features, and customer support excellence.



### How does Kixie PowerCall &amp; SMS compare to JustCall?

According to G2 data, [Kixie PowerCall &amp; SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) holds a superior average rating of 4.8/5 from 865 reviews compared to JustCall&#39;s 4.3/5 from 2,385 reviews. Kixie leads across key reviewer-rated dimensions with a 0.7-point advantage in Meeting Requirements (9.3 vs 8.6), a 0.5-point lead in Usability (9.3 vs 8.8), a 0.5-point lead in Ease of Setup (9.2 vs 8.7), a 0.5-point lead in Ease of Admin (9.1 vs 8.6), a 1.3-point lead in Support (9.6 vs 8.3), and a 0.6-point lead in Ease of Doing Business (9.2 vs 8.6). Users praise Kixie for its ease of use (56 mentions), helpfulness (55 mentions), customer support (53 mentions), time-saving automation (38 mentions), and seamless CRM integration (24 mentions). Conversely, JustCall users highlight ease of use (286 mentions), features (207 mentions), helpfulness (193 mentions), and customer support (161 mentions), but report more frequent call issues (154 mentions) and call quality problems (66 mentions). Feature-wise, Kixie offers advanced capabilities such as AI Text Summarization, AI Text-to-Speech, Data Entry, Email, Lead Qualification, Opportunity and Pipeline Management, ROI Forecasting, and Sales Forecasting, which JustCall lacks. JustCall provides Instant Messaging and Video Calls, which Kixie does not. Both platforms integrate well with CRMs, but Kixie is noted for smoother and more reliable CRM integration. In summary, [Kixie PowerCall &amp; SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) excels in user satisfaction, support quality, and advanced sales automation features, while [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) offers broader communication channels like video and instant messaging but with more reported call quality and stability issues.



### Why do users choose JustCall over Kixie PowerCall &amp; SMS?

Users choose [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) over Kixie primarily for its broader communication features and international calling capabilities. JustCall offers Instant Messaging and Video Calls, which are not available in Kixie, appealing to teams needing multi-channel communication beyond calls and SMS. JustCall&#39;s AI-powered call transcription, call recording, and analytics are highly valued for improving sales and support team performance. Additionally, JustCall integrates well with major CRMs like Salesforce and HubSpot, providing seamless call logging and management. JustCall users appreciate its intuitive interface, ease of setup, and the ability to manage calls and texts from both desktop and mobile apps, facilitating remote and distributed teams. The platform&#39;s AI Voice Agent and automation features help handle after-hours calls and repetitive queries, enhancing customer service efficiency. Moreover, JustCall is favored for its competitive pricing structure, especially for international calling from regions like India, and its scalability for small to mid-sized teams. Users also highlight the convenience of shared team inboxes for SMS and the ability to assign multiple users with individual logins, supporting collaborative workflows. In essence, buyers select JustCall when multi-channel communication, international reach, AI-driven call analytics, and flexible team collaboration are prioritized, despite some trade-offs in call quality and support responsiveness compared to Kixie.




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