Quack Reviews & Product Details

The price was good if it fit my use case. But you pay for what you get. Review collected by and hosted on G2.com.

Quack only works with three sales engagement platforms, which severely limits my integration options. It doesn’t include phone number remediation or management features I need. The ability to dial only four people at a time is quite limited compared to other dialers that can handle up to ten simultaneous calls. The customer communication was very poor; despite multiple requests to cancel before the trial ended, I received no response, forcing me to dispute charges with my credit card company. This process wasted a significant amount of my time. Review collected by and hosted on G2.com.

I really appreciate the intuitive and accessible user interface. Importing contacts from Outreach is seamless, making it easy to start dialing right away and achieve higher connect rates and more consistent engagement with prospects. Review collected by and hosted on G2.com.

I would appreciate it if Quack could support caller extensions and allow handling more than four concurrent calls. Review collected by and hosted on G2.com.

Quack used to be good and function well.

That is no longer the case has been working poorly for months.

The support has been non-existent the platform barley functions.

I asked for a timeline for the product to be fixed they suggested I cancel my account. I asked for a refund for the months it has not worked and they never responded again. Very disappointing as originally had potential. Review collected by and hosted on G2.com.

THE SUPPORT and CONSTANT PROBLEMS, do better. Review collected by and hosted on G2.com.

Quack makes it much easier for me to make outbound calls - I was able to raise the quantity of my outbound calls quite noticeably with less time and effort. The customer support from the founders has also been incredible. They hop on Google Meets calls with me whenever I run into any issues and are able to help me immediately. Review collected by and hosted on G2.com.

I don't like that I have to integrate Quack with a sales outreach platform like HubSpot, since I'm new to this sort of software. That said, the founders were able to help me out whenever I run into any issues with HubSpot, so it's been alright. Review collected by and hosted on G2.com.

Low-cost parallel dialer that competes with the basic platform of Orum and Nooks Review collected by and hosted on G2.com.

Minimum features compared to Orum and Nooks Review collected by and hosted on G2.com.

Tool is very simple and easy to use - achieves the minimum use case. Review collected by and hosted on G2.com.

Lacks a lot functionality other tools have in market. When we cancelled, they claimed we had 60 day out that they had buried in terms of use. We never signed a contract and I thought the whole thing was rather shady. Review collected by and hosted on G2.com.

Quack is by far the easiest tool I've ever had to implement. The team was super effecient and jumped on a call to make all the SDRs comfortable with using the tool. They're also lighting fast when it comes to handling customer feedback and any bugs. Quack made is super easy to integrate with SalesLoft and was pivotal in making our transition from Outreach to SalesLoft.

Our team uses Quack daily and we're now booking more meetings than ever before. Review collected by and hosted on G2.com.

I would love Quack to allow us to auto-drop voicemails and allow the team to dial up to 6x. However, the team is great at giving visbility and timelines for when new features come out. Review collected by and hosted on G2.com.

Dialing has gotten a lot easier since I picked up this tool. Usually I would end up listening to a dial tone most of the day, but now cut that in half. Review collected by and hosted on G2.com.

Some new features with the salesloft integration would be great Review collected by and hosted on G2.com.

I absolutely love Quack; it frees up my time to multi-task like I never have been able to before. Anyone in sales knows how repetitive and mentally fatiguing the job can be. Quack has been a godsend. The mental health benefits alone would be worth it; not having to dial hundreds of people a day manually keeps me sharp for things that matter. But the ability to reach more people is also invaluable. It has been an incredibly effective tool for me and worth every single penny. Review collected by and hosted on G2.com.

Not being able to auto-drop voicemails, but this feature will be a part of quack shortly!

There is a slight delay between people picking up the phone and connecting you, however, once you are away of this it is easy to change your opener to deal with it. Review collected by and hosted on G2.com.

Quack has changed the way my SDR team and I make dials. Since bringing it on, I've been able to get through the same amount of dials in minutes rather than hours. With its focus being on just the dialer its made it really easy to use the tool and get through my dial block. Review collected by and hosted on G2.com.

As a newer company it makes sense that there are a few things to work on. Think the UX/design could be better. It's still a straightforward tool to use but would just make navigation a bit easier. Review collected by and hosted on G2.com.