G2 reviewers report that Instantly excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mailsuite. Users appreciate the intuitive onboarding process and the ease of setting up cold outreach campaigns, highlighting that it was the "easiest system to get started with right out of the box."
Users say that Mailsuite offers a straightforward approach to email organization and productivity tracking. Many find its simplicity beneficial, with one user noting it helps them "track Mails and check on Customers contacts," making it a solid choice for those who prioritize basic functionality.
Reviewers mention that Instantly's customer support is highly rated, with users praising the "superb" onboarding and account management. This level of support seems to enhance the overall user experience, especially for those who may need assistance during setup.
According to verified reviews, Mailsuite shines in its ease of use, with users appreciating its seamless integration with Gmail. One user highlighted the tool's ability to keep their inbox organized without unnecessary complexity, which can be a significant advantage for small businesses.
G2 reviewers note that while Mailsuite has a solid user interface, Instantly's features like AI agents and Inbox Placement tests provide a more comprehensive toolkit for users looking to optimize their email campaigns. Users have found these advanced features to be "super helpful" in managing their outreach efforts.
Users report that Mailsuite's recent activity is limited, with fewer reviews compared to Instantly, which may indicate a smaller user base or less frequent updates. This could be a concern for potential buyers looking for a product with a robust community and ongoing development.
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