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Compare Insightly CRM and Outreach 
Featured Products
At a Glance
Market Segments
Small-Business (73.0% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
Contact Us
Insightly CRM
Star Rating
(931)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansOutreach
Star Rating
(3,523)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Insightly CRM excels in user-friendliness, with many users appreciating its intuitive interface and easy implementation. One user highlighted how it combines CRM and project management, allowing for seamless tracking from lead to delivery.
- Users say that Outreach stands out for its powerful automation features, which streamline sales processes and enhance productivity. Reviewers have noted the effectiveness of its AI-driven analytics, which provide detailed reports that aid in decision-making.
- According to verified reviews, Insightly CRM is particularly favored by small businesses, with 73% of its reviews coming from this segment. Users appreciate its tailored features that cater to smaller teams, making it a solid choice for those just starting out.
- Reviewers mention that Outreach's comprehensive workflow tools are a significant advantage, especially for mid-market companies. Users have praised its ability to log interactions and integrate with other platforms, enhancing overall sales engagement.
- G2 reviewers highlight that while both platforms offer good support, Insightly CRM has received slightly higher ratings for quality of support. Users have noted the responsiveness and helpfulness of the support team, which can be crucial for businesses needing quick assistance.
- Users report that Insightly CRM's relationship mapping feature provides a visual representation of contacts, which many find beneficial for managing customer relationships. In contrast, while Outreach offers robust analytics, some users feel it could improve in areas like data segmentation and lead scoring.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Insightly CRM
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
8.3
789
8.7
2,668
Ease of Use
8.4
794
8.3
2,684
Ease of Setup
8.3
351
7.7
846
Ease of Admin
8.5
336
7.8
774
Quality of Support
8.1
676
8.3
2,424
Has the product been a good partner in doing business?
8.5
321
8.5
760
Product Direction (% positive)
8.0
764
8.5
2,498
Features by Category
Sales Force Automation
8.5
621
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
595
|
Verified
Not enough data
8.1
623
|
Verified
Not enough data
7.5
350
|
Verified
Not enough data
8.0
452
|
Verified
Not enough data
7.5
339
|
Verified
Not enough data
7.6
349
|
Verified
Not enough data
8.0
423
|
Verified
Not enough data
Marketing Automation
7.6
406
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
523
|
Verified
Not enough data
7.6
340
|
Verified
Not enough data
Customer Support
7.8
395
Not enough data
7.8
400
Not enough data
7.9
460
Not enough data
7.6
326
|
Verified
Not enough data
7.8
362
Not enough data
Reporting & Analytics
7.9
527
|
Verified
Not enough data
7.9
550
|
Verified
Not enough data
7.6
388
|
Verified
Not enough data
Mobile & Social
7.8
357
|
Verified
Not enough data
7.7
353
|
Verified
Not enough data
7.8
416
|
Verified
Not enough data
Platform
7.9
315
|
Verified
Not enough data
8.1
310
|
Verified
Not enough data
8.4
321
|
Verified
Not enough data
8.0
215
|
Verified
Not enough data
7.3
88
Not enough data
7.6
250
|
Verified
Not enough data
8.3
320
|
Verified
Not enough data
7.6
215
|
Verified
Not enough data
Integration
8.0
288
|
Verified
Not enough data
7.6
237
|
Verified
Not enough data
7.3
224
|
Verified
Not enough data
Generative AI
6.8
28
Not enough data
Agentic AI - CRM
7.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.6
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.9
25
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
1007
|
Verified
Not enough data
9.1
1055
|
Verified
Not enough data
8.4
867
|
Verified
Not enough data
8.2
795
|
Verified
Not enough data
8.5
1006
|
Verified
Not enough data
8.6
399
Not enough data
8.2
347
Repeatability and Reportability
Not enough data
8.3
860
|
Verified
Not enough data
8.6
943
|
Verified
Not enough data
8.5
924
|
Verified
Not enough data
7.8
770
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
338
Not enough data
7.3
307
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
290
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.1
25
Not enough data
7.5
25
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
193
Not enough data
8.2
234
|
Verified
Not enough data
6.9
165
|
Verified
Not enough data
8.3
245
|
Verified
Personalization
Not enough data
8.3
263
|
Verified
Not enough data
7.8
270
|
Verified
Not enough data
8.2
322
|
Verified
Not enough data
8.1
227
|
Verified
Administrative
Not enough data
8.7
306
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.5
264
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1438
Not enough data
8.4
1379
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1405
Not enough data
8.9
1431
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1447
Generative AI
Not enough data
6.8
162
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
8.2
35
7.7
158
8.6
43
7.9
173
8.3
35
Feature Not Available
8.7
40
8.1
187
8.0
36
7.6
167
Predictive Analytics
7.9
37
7.3
141
7.9
38
7.4
135
7.8
33
7.0
126
7.8
35
7.3
134
Sales Management
8.5
37
8.0
148
8.1
30
Feature Not Available
8.7
32
7.8
163
8.8
39
8.8
188
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Contacts
Not enough data
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Feedback
Not enough data
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
21
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Insightly CRM and Outreach are categorized as Sales Analytics
Unique Categories
Insightly CRM is categorized as CRM
Reviews
Reviewers' Company Size
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Computer Software
36.9%
Information Technology and Services
18.3%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Alternatives
Discussions
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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