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Compare Insider One and Synerise 
At a Glance
Market Segments
Mid-Market (45.6% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Insider One
Star Rating
(1,293)4.8 out of 5
Market Segments
Mid-Market (45.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Insider OneSynerise
Star Rating
(12)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SyneriseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Insider One excels in user experience, with a significantly higher satisfaction rating compared to Synerise. Users appreciate the platform's intuitive interface and the ability to quickly turn personalization ideas into live, measurable experiences.
- According to verified reviews, Insider One's implementation process is notably efficient, with users highlighting the seamless onboarding and support they receive. In contrast, Synerise, while friendly and affordable, has received mixed feedback regarding its setup process.
- Users say that Insider One offers superior support, with many praising the company's willingness to adapt and make adjustments based on user feedback. This level of partnership is something that Synerise users find less consistent, despite acknowledging its affordability and responsiveness.
- Reviewers mention that Insider One's versatility in supporting a wide range of marketing channels, including mobile apps and web, sets it apart. Users have noted the powerful AI capabilities that enhance personalization, which is a feature that Synerise also offers but with less acclaim.
- G2 reviewers highlight that Insider One's quality of support is a strong point, with a score of 9.6, while Synerise, although rated well, falls slightly behind at 9.2. This difference reflects the overall user sentiment regarding the reliability and effectiveness of support services.
- According to recent user feedback, both platforms utilize AI for data analysis, but Insider One's integration is often seen as more robust, leading to better insights and actionable results. Users of Synerise appreciate its capabilities but feel it lacks the depth and flexibility found in Insider One.
Pricing
Entry-Level Pricing
Insider One
No pricing availableSynerise
No pricing availableFree Trial
Insider One
Free Trial is available
Synerise
No trial information availableRatings
Meets Requirements
9.4
1,164
9.4
12
Ease of Use
9.4
1,177
7.7
11
Ease of Setup
9.0
627
8.3
6
Ease of Admin
9.1
328
8.6
6
Quality of Support
9.6
1,163
9.2
11
Has the product been a good partner in doing business?
9.5
330
9.3
5
Product Direction (% positive)
9.7
1,116
8.9
11
Features by Category
Email Marketing
9.6
514
10.0
5
9.6
492
10.0
5
9.6
495
10.0
5
9.6
436
10.0
5
Online Marketing
Feature Not Available
9.3
5
9.6
531
10.0
5
9.6
548
9.7
5
9.5
535
9.7
5
Feature Not Available
10.0
5
Lead Management
9.5
507
9.7
5
9.5
504
9.7
5
9.6
551
10.0
5
Feature Not Available
Not enough data
9.5
483
Not enough data
9.5
448
9.7
5
9.5
487
10.0
5
9.5
471
10.0
5
Campaign Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Feature Not Available
9.4
442
Not enough data
9.4
453
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
9.4
532
9.7
5
9.4
527
9.3
5
9.4
521
9.7
5
9.4
518
9.7
5
9.1
422
Feature Not Available
Platform
9.5
529
10.0
5
9.5
278
9.7
5
9.6
507
10.0
5
9.5
444
9.7
5
9.4
449
Not enough data
9.5
490
10.0
5
9.4
430
9.3
5
Agentic AI - Marketing Automation
8.9
25
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.8
25
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
Integration
9.4
499
10.0
5
9.4
499
10.0
5
9.4
460
Not enough data
Visitor Behavior
9.5
582
Not enough data
9.6
600
Not enough data
9.5
545
Not enough data
Templates
9.5
560
Not enough data
9.5
604
Not enough data
9.6
597
Not enough data
Personalization
9.6
589
Not enough data
9.5
576
Not enough data
9.6
586
Not enough data
9.4
520
Not enough data
9.5
570
Not enough data
9.6
573
Not enough data
9.6
599
Not enough data
9.6
586
Not enough data
Multichannel
9.6
589
Not enough data
9.5
526
Not enough data
9.6
587
Not enough data
Administration
9.6
583
Not enough data
9.4
600
Not enough data
9.5
576
Not enough data
9.4
578
Not enough data
Agentic AI - E-Commerce Personalization
8.3
20
Not enough data
8.2
20
Not enough data
Segmentation
9.7
601
Not enough data
9.6
581
Not enough data
Targeting
9.6
594
Not enough data
9.6
564
Not enough data
Triggered Content
9.5
503
Not enough data
9.5
500
Not enough data
9.7
554
Not enough data
Personalized Content
9.6
539
Not enough data
9.7
517
Not enough data
9.6
577
Not enough data
Agentic AI - Personalization Engines
8.8
14
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
8.9
15
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
Text Messaging
9.6
86
Not enough data
9.4
80
Not enough data
9.5
81
Not enough data
9.4
82
Not enough data
9.4
86
Not enough data
9.4
84
Not enough data
9.5
87
Not enough data
9.4
82
Not enough data
SMS Platform
9.4
85
Not enough data
9.5
86
Not enough data
9.3
80
Not enough data
Feature Not Available
Not enough data
9.3
86
Not enough data
9.3
85
Not enough data
Agentic AI - SMS Marketing
8.9
21
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
8.8
21
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
Data Sourcing
9.5
584
|
Verified
9.3
5
9.5
572
|
Verified
9.7
5
9.6
379
Not enough data
9.5
601
|
Verified
9.0
5
Intelligence
9.4
607
|
Verified
10.0
5
9.4
577
|
Verified
10.0
5
9.6
568
|
Verified
10.0
5
Platform Basics
9.5
655
|
Verified
Not enough data
9.5
654
|
Verified
Not enough data
Platform Data
9.4
639
|
Verified
Not enough data
9.4
617
|
Verified
Not enough data
9.3
651
|
Verified
Not enough data
9.3
619
Not enough data
Platform Additional Functionality
9.5
623
|
Verified
Not enough data
9.5
618
|
Verified
Not enough data
9.4
606
Not enough data
Agentic AI - Customer Journey Analytics
8.7
36
Not enough data
8.6
35
Not enough data
8.6
34
Not enough data
8.7
33
Not enough data
Search Setup
9.5
57
Not enough data
9.6
58
Not enough data
9.5
56
Not enough data
9.6
54
Not enough data
Product Discovery
9.7
61
Not enough data
9.6
59
Not enough data
9.5
59
Not enough data
9.6
53
Not enough data
9.7
57
Not enough data
Integration
9.6
61
Not enough data
9.7
55
Not enough data
9.6
57
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.4
51
Not enough data
9.5
55
Not enough data
9.5
51
Not enough data
9.6
52
Not enough data
9.5
50
Not enough data
9.2
50
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.6
52
Not enough data
9.5
50
Not enough data
9.5
49
Not enough data
9.3
48
Not enough data
Conversational AI - Conversational Commerce Platforms
8.3
16
Not enough data
8.7
13
Not enough data
8.2
15
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Platform integration - Conversational Commerce Platforms
8.6
15
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
8.0
14
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Feature Not Available
Not enough data
8.7
13
Not enough data
Agentic AI - Personalization
8.8
33
Not enough data
8.8
32
Not enough data
8.7
32
Not enough data
8.6
31
Not enough data
8.8
32
Not enough data
8.7
33
Not enough data
Analysis
9.3
624
Not enough data
9.4
696
Not enough data
9.3
558
|
Verified
Not enough data
9.4
603
|
Verified
Not enough data
Campaigns
9.4
581
|
Verified
Not enough data
9.7
700
|
Verified
Not enough data
9.4
487
Not enough data
9.2
487
Not enough data
9.6
574
|
Verified
Not enough data
9.6
659
|
Verified
Not enough data
Engagement
9.6
627
Not enough data
Platform
9.6
675
Not enough data
9.4
627
|
Verified
Not enough data
9.5
547
Not enough data
Agentic AI - Mobile Marketing
9.1
32
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
9.0
30
Not enough data
9.0
30
Not enough data
9.0
31
Not enough data
Categories
Categories
Shared Categories
Insider One and Synerise are categorized as Personalization, Customer Data Platform (CDP), and Marketing Automation
Unique Categories
Insider One is categorized as Conversational Commerce Platforms, WhatsApp Marketing, E-Commerce Search, SMS Marketing, Personalization Engines, E-Commerce Personalization, Customer Journey Analytics, Mobile Marketing, and Bot Platforms
Synerise has no unique categories
Reviews
Reviewers' Company Size
Insider One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synerise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.7%
Apparel & Fashion
10.0%
Cosmetics
3.9%
Marketing and Advertising
3.7%
Food & Beverages
3.7%
Other
52.9%
Marketing and Advertising
16.7%
Banking
16.7%
Retail
8.3%
Logistics and Supply Chain
8.3%
Information Technology and Services
8.3%
Other
41.7%
Alternatives
Discussions
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 Comment
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 Comment
NM
Hello Imam,
Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
Synerise has no discussions with answers
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